Customer Support Associate, Bilingual Norwegian (Starlink)
SpaceX is seeking a Customer Support Associate who is bilingual in Norwegian and English to join the Starlink team. This role involves troubleshooting and resolving customer inquiries while delivering exceptional service.
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Skills
Customer support
Technical troubleshooting
Communication
Problem-solving
Team collaboration
Responsibilities
Triage and resolve customer issues across multiple channels
Provide technical support to customers
Advocate for customer satisfaction
Collaborate with internal teams to improve processes
Maintain an internal knowledge base
Education
High school diploma or equivalent
Benefits
Medical, vision, and dental coverage
401(k) retirement plan
Paid parental leave
3 weeks of paid vacation
Stock options
To read the complete job description, please click on the ‘Apply’ button
SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.