Job details

Customer Support Associate, Bilingual Swedish (Starlink)

SpaceX is seeking a Bilingual Swedish Customer Support Associate to join the Starlink support team. This role involves troubleshooting and resolving customer issues to ensure a great customer experience.

Skills

Customer support experience
Problem-solving skills
Technical aptitude in networking and hardware
Excellent communication skills
Ability to work within a team

Responsibilities

Triage and resolve customer issues across multiple channels
Provide technical support to customers using hardware, software, and network expertise
Advocate for customer satisfaction within SpaceX
Collaborate with internal teams to improve troubleshooting workflows
Maintain an internal knowledge base and help center collateral

Education

High school diploma or equivalent

Benefits

Medical, vision, and dental coverage
401(k) retirement plan
Paid parental leave
3 weeks of paid vacation
Various discounts and perks

To read the complete job description, please click on the ‘Apply’ button

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By SpaceX

SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.

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