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Job details

Senior Field Service Program Manager

SPAN is seeking a Senior Field Service Program Manager to lead all servicing activities of its product fleet, building the program from the ground up and collaborating across multiple teams.

Skills

  • Field service experience
  • Operations management
  • Vendor relationship management
  • Documentation development
  • Customer support experience

Responsibilities

  • Develop the vision for future field service by evaluating third-party service networks.
  • Manage partner relationships for operational coordination.
  • Guide field service and service parts strategy with cross-functional partners.
  • Develop and improve field service documentation and SOPs.
  • Handle customers' field service requests and manage service parts inventory.

Education

  • Bachelor's degree preferred

Benefits

  • Competitive compensation and equity grants
  • Comprehensive medical, dental, vision, life, and disability insurance
  • Flexible hours and unlimited PTO
  • Team-building events and a strong company culture
  • Comfortable office near public transit
To read the complete job description, please click on the ‘Apply’ button
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CEO of SPAN
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Arch Rao
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SPAN is a startup that operates in the energy sector, founded by Arch Rao in 2018. We offer innovative solutions and develops products to enable the rapid adoption of renewable energy and deliver an intuitive interface for the home.

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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$110,000/yr - $174,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
August 1, 2024

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