Job details

Senior Field Service Program Manager

SPAN is seeking a Senior Field Service Program Manager to lead all servicing activities of its product fleet, building the program from the ground up and collaborating across multiple teams.

Skills

Field service experience
Operations management
Vendor relationship management
Documentation development
Customer support experience

Responsibilities

Develop the vision for future field service by evaluating third-party service networks.
Manage partner relationships for operational coordination.
Guide field service and service parts strategy with cross-functional partners.
Develop and improve field service documentation and SOPs.
Handle customers' field service requests and manage service parts inventory.

Education

Bachelor's degree preferred

Benefits

Competitive compensation and equity grants
Comprehensive medical, dental, vision, life, and disability insurance
Flexible hours and unlimited PTO
Team-building events and a strong company culture
Comfortable office near public transit

To read the complete job description, please click on the ‘Apply’ button

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CEO of SPAN

Arch Rao

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By SPAN

SPAN is a startup that operates in the energy sector, founded by Arch Rao in 2018. We offer innovative solutions and develops products to enable the rapid adoption of renewable energy and deliver an intuitive interface for the home.

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