Accounts Receivable Specialist

Spear is one of the world’s most respected providers of continuing education and support to dentists and their teams, helping them pursue and achieve great dentistry. Our growing organization is driven by our collective desire to provide the finest continuing education experience and product offerings that directly address the clinical and business challenges that many dentists face today.

We are currently seeking a full-time AR Specialist to join our Accounting team. The ideal candidate will possess excellent communication skills, be detail-oriented, organized, able to multi-task, and have a strong work ethic. The person in this role will process customer order changes and refunds, monitor the company’s accounts receivable accounts, and follow up with customers regarding past due invoices.  This person will also frequently work interdepartmentally, building relationships with sales team and customer success members to help the company’s customers succeed. 

Job Duties 

• Review and process order change and refund requests, ensuring compliance with company policies. 
• Monitor customer accounts and initiate collections on past-due accounts. 
• Respond to inquiries from merchant service providers concerning customer billing disputes and process chargebacks. 
• Engage sales and technology leadership to identify and resolve billing issues. 
• Identify areas of opportunity for improvements in the accounts receivable process. 

• One to three years or more of accounts receivable experience, recording and reconciling transactions. 
• Basic understanding of bookkeeping principles. 
• Basic knowledge of MS Excel and other MS Office applications. 
• Experience with accounting software, NetSuite preferred. 
• Innovative, growth-oriented mindset and a commitment to helping customers succeed. 
• Self-motivated and organized with excellent time management skills. 

What Spear Offers

As the leader in our industry, we rely on the creativity and expertise of our people to deliver the best for our clients. In return, we invest in our employees by offering a diverse suite of benefits. We believe in offering choice and flexibility to keep our employees and their families healthy and happy today forward.

• Great Work/Life Balance - Unlimited time off program along with paid time off for volunteering. We also have shorter meetings times to help support a healthy work life balance for all employees!
• Comprehensive Health & Wellness Benefits - Medical (including your pets!), Dental, & Vision benefits and a 401k with a generous match. We also offer Maternity & Paternity Leave. Additional benefits include Mental Health Day, and the Health Joy apps.
• Company Sponsored Events - Think costume contests, annual Wellness Day, May the 4th be with you, Friday afternoon "Get Giphy With It", team builders, and 5k’s!
• Career Development Pathways - Career development through continuous coaching, training, and on the job learning along with an annual review process.
• Employee Recognition - We celebrate one another's efforts and accomplishments by using Nectar, our employee recognition platform. Employees are recognized and rewarded with points that can be redeemed for swag or gift cards in the Rewards Mall!
• DE&I - We care about each other and have our Spear Collective groups to support this to ensure everyone feels a strong sense of belonging.
• Transparent Communication - We believe in a collaborative and trustworthy workplace with monthly Company Wide All Hands Meetings and weekly 1:1's. We also send out weekly Office Vibe surveys to all employees for insights and feedback - we listen so we can make positive changes!

Spear Education deeply values diversity and what it brings to our communities and our organization. 

Everyone is welcomed here, regardless of how you look, your physical abilities, where you come from, when you were born, what you believe in, how you identify, who you love, how you think, and whether or not you have served.

We seek to create a culture where each person feels heard, supported and engaged in a positive, empathetic way. 

We are allies in, and advocates for, our shared humanity.

All your information will be kept confidential according to EEO guidelines.