Channel Partner Growth Manager

Spreedly is the world's leading Payments Orchestration solution. Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Backed by Spectrum Equity, with a $75M investment, Spreedly is experiencing rapid growth.

We now serve 600 customers globally.  Many of these direct customers are platforms and marketplaces that have thousands of their merchants leveraging our payments platform.  Our customers include industry leaders in digital goods, order ahead and delivery, online marketplaces, donation/giving platforms, event ticketing, and financial services.

Our employees help us execute against our vision through building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.

About the Role:

The Channel Partner Growth Manager is responsible for developing and managing relationships with Spreedly’s channel partners to drive sales and revenue. They will identify growth opportunities, offer support and training, and manage relationships with our channel partners. The ideal candidate will have experience in channel management, strong communication and interpersonal skills, and a deep understanding of the sales process.

This role is open to candidates who currently reside within a commutable distance of our headquarter office in Durham, North Carolina, with the expectation of one to two days a week to be spent in the office.

• Identify and onboard new channel partners
• Manage the performance of existing partners and develop strategies to improve their sales and revenue
• Develop and maintain strong relationships with partners, and work closely with them to achieve mutual goals
• Collaborate with the sales team to align sales and channel efforts
• Monitor industry trends and stay up-to-date on competitors and market conditions
• Create and manage channel partners' pipeline forecasts 
• Develop and implement channel partner programs, such as training, marketing, and incentives
• Measure and report on the performance of channel partners, using metrics such as sales and revenue
• Identify and resolve conflicts and challenges within the channel and their merchants’ escalations 
• Provide support and guidance to partners on product and solution offerings
• Attend partner events and conferences to build relationships and promote the company within their merchant’s network 

• 3-5 years of experience in channel management or sales, in a B2B SaaS environment. Digital payments experience is a plus!
• Proficiency with a CRM tool (we use Salesforce)
• Strong verbal and written communication skills, with experience presenting to senior partners and stakeholders
• Knowledge of sales techniques and strategies
• Ability to build and maintain strong relationships with partners
• Strong problem-solving and negotiation skills
• Time management and organizational skills
• Flexibility and adaptability to change
• A desire to learn and grow in the channel management field
• Bachelor’s degree in business or related field
• Ability to travel, domestically and internationally, at approximately up to 25%
• As this role will primarily collaborate with partners based out of the US and the UK, fluency in the English language, both written and spoken, is required

• Competitive salary + Equity
• Outstanding Medical and Dental benefits, including 100% employer-paid options
• Company-paid Life and Disability insurance
• Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
• Open Paid Time Off policy + 12 weeks of paid leave for new parents
• Matching 401(k) plan (5% up to $5,000 yearly)
• Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
• LinkedIn Learning subscription
• Access to company-paid professional coaching service
• Visits to HQ in Durham, North Carolina for remote employees

Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check.

At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in California or New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country.

We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.