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Job details

Global Care Navigator - Romania

Join Spring Health as a Global Care Navigator in Romania. We are seeking mental health professionals to assist members on their mental health care journey and ensure their satisfaction with the Spring Health experience.

Skills

  • Excellent written and verbal communication in English and Romanian
  • Ability to use multiple computer platforms simultaneously
  • Highly motivated with a focus on member satisfaction
  • Adaptability in a fast-paced environment
  • Strong problem-solving skills

Responsibilities

  • Interact and support patients via phone, chat, and email in English and Romanian
  • Coordinate care needs including platform sign up, tech issues, and scheduling appointments
  • Conduct clinical needs assessments and refer to appropriate care
  • Provide crisis support, consultation, and emotional assistance
  • Identify and resolve issues to ensure a smooth member experience
  • Collaborate with internal teams for issue resolution
  • Participate in meetings, training, and special projects

Education

  • Master's degree in a behavioral health field
  • Licensure or certification as a counselor, social worker, or psychotherapist

Benefits

  • Health, Dental, Vision benefits from day one
  • Flexible PTO and paid holidays
  • Parental leave and childcare support
  • Professional development reimbursement and donation matching
  • Competitive salary, equity, and incentives
To read the complete job description, please click on the ‘Apply’ button
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CEO of Spring Health
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April Koh
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Spring Health is a well-established provider of mental healthcare solutions, catering specifically to employers and health plans. They are recognized for their effective support and commitment to enhancing the well-being of employees.

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BADGES
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CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Mission Driven
Empathetic
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Learning & Development
Mental Health Resources
Social Gatherings
Fitness Stipend
401K Matching
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$66,300/yr - $84,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 16, 2024

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