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Senior Software Engineer I, Customer Experience

Join Spring Health and contribute to our mission to revolutionize mental healthcare by leveraging your skills as a Senior Full Stack Engineer in our Customer Experience team. Help build data-driven features and mentor junior engineers.

Skills

  • Full stack development
  • SQL proficiency
  • Agile teamwork experience
  • Collaboration and pair programming
  • Fast-paced adaptability

Responsibilities

  • Design and expand full stack application capabilities
  • Build and enhance data pipelines using DBT and SQL
  • Optimize data-centric solutions within applications
  • Implement strong testing practices for platform reliability
  • Conduct research and experiments for strategic decisions

Education

  • Bachelor's degree or equivalent experience

Benefits

  • Health, Dental, Vision benefits from day one
  • 401(k) match
  • Competitive paid time off
  • Parental leave
  • Professional development reimbursement
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$176625 / YEARLY (est.)
min
max
$159100K
$194150K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Software Engineer I, Customer Experience, Spring Health

At Spring Health, we’re on a mission to revolutionize mental healthcare, and we’re looking for a Senior Software Engineer I to join our talented Customer Experience team. You'll be a vital player in developing analytics products that not only showcase the value of our services but also drive engagement and adoption with our diverse clientele that includes major names like Microsoft and Target. In this remote role, you’ll be building data-driven features and refining existing solutions while working closely with cross-functional teams. Your contributions will help create demo and trial environments that highlight our platform’s capabilities, and as a senior member of the team, you’ll get to mentor junior engineers, promoting a culture of collaboration and quality. Expect to dive into Ruby on Rails, GraphQL, and React as you enhance our full stack application and build insightful data pipelines. This fast-paced environment requires that you adapt to dynamic priorities and experiment quickly. Plus, your expertise will help us identify growth opportunities and ensure we deliver impactful results with quality code and thoughtful user interfaces. If you have a passion for mental health and enjoy working in an agile setting with an eye for quality, Spring Health is the place for you to thrive and make a difference.

Frequently Asked Questions (FAQs) for Senior Software Engineer I, Customer Experience Role at Spring Health
What are the main responsibilities of a Senior Software Engineer I at Spring Health?

As a Senior Software Engineer I at Spring Health, your primary responsibilities will include designing and enhancing our full stack application, building and maintaining data pipelines, and collaborating with marketing and customer success teams to streamline features. You will also play a key role in mentoring junior engineers, driving a culture of quality, and making strategic decisions that impact our analytics products. This role allows you to work with innovative technologies like Ruby on Rails, GraphQL, and React while contributing to our mission of transforming mental healthcare.

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What qualifications are necessary to be a Senior Software Engineer I at Spring Health?

To qualify for the Senior Software Engineer I position at Spring Health, you'll need at least 5 years of experience in full stack web application development, fluency in SQL, and a strong background in agile methodologies. Familiarity with Ruby on Rails and React is a plus, as is experience with technologies like Docker, AWS, and GraphQL API design. Additionally, a collaborative mindset, a passion for mentoring, and adaptability to a fast-paced work environment are essential for success in this role.

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What programming languages and frameworks should a Senior Software Engineer I be familiar with at Spring Health?

A Senior Software Engineer I at Spring Health should have a robust grasp of several programming languages and frameworks. Key technologies include Ruby on Rails for backend development, React for building user interfaces, and GraphQL for APIs. Proficiency in SQL for managing databases is crucial, and familiarity with data pipeline tools like DBT is highly beneficial. Being a full stack engineer means you'll also be engaged in both the frontend and backend aspects of our applications.

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How does Spring Health support the professional growth of a Senior Software Engineer I?

Spring Health is deeply committed to the professional development of its employees, including Senior Software Engineers I. You can expect continuous learning opportunities, mentorship from experienced colleagues, and access to up to $1,000 per year for professional development reimbursement. Additionally, as a member of our engineering team, you will actively engage in personal growth through setting aligned career goals and receiving feedback from peers to elevate your skills in a collaborative environment.

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What benefits does Spring Health offer for a Senior Software Engineer I?

As a Senior Software Engineer I at Spring Health, you will enjoy a competitive salary range of $159,100 - $194,150, and a total rewards package that includes stock options and comprehensive health benefits from day one. Our offerings also encompass generous paid time off, parental leave, and access to mental health and wellness programs. Spring Health provides a supportive atmosphere to ensure you feel valued and empowered while focusing on our mission to make mental healthcare accessible to everyone.

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Common Interview Questions for Senior Software Engineer I, Customer Experience
Can you describe your experience with Ruby on Rails as a Senior Software Engineer?

When answering this question, consider discussing specific projects where you've successfully implemented Ruby on Rails. Highlight your experience in building applications, working with RESTful APIs, and any challenges faced during development. Mention your understanding of Ruby syntax, gems, and the MVC architecture which showcases your depth of knowledge.

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How do you approach building data-driven features?

A solid response would include discussing your process of gathering requirements from stakeholders, identifying key metrics, and determining the best way to visualize data. Talk about your collaboration with data scientists and how you leverage tech stacks like DBT and SQL to create seamless integrations. Be specific about past implementations and the impact they had on user engagement.

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What testing practices do you implement to ensure code quality?

In your answer, mention various testing approaches such as unit testing, integration testing, and end-to-end testing. Discuss any testing frameworks you have utilized, like RSpec for Rails or Jest for React, and emphasize the importance of maintaining code reliability, especially in a mission-driven organization like Spring Health.

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Describe a time when you had to adapt to shifting priorities in your work.

Use this opportunity to outline a situation where you had to pivot your focus due to a change in stakeholder requirements. Highlight your problem-solving skills and your ability to communicate effectively with your team, ensuring that projects remained on track despite the changes in direction.

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How do you mentor junior engineers?

Discuss your mentoring style, whether it’s through one-on-one sessions, code reviews, or pair programming. Provide examples of how you’ve helped junior engineers grow in their skills, and emphasize the importance of creating a supportive environment that encourages questions and collaboration.

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What challenges have you faced working in a remote team, and how did you overcome them?

Reflect on the unique challenges of remote work, such as communication barriers or maintaining team cohesion. Discuss specific tools or practices, like regular check-ins, virtual team-building activities, or project management software that helped you navigate these challenges and maintain productivity.

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Can you explain your experience working with GraphQL?

Describe your familiarity with GraphQL by discussing previous projects where you have used it for API development. Talk about how you managed queries and mutations, and any advantages you’ve found in using GraphQL over traditional REST APIs in terms of efficiency and flexibility.

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What strategies do you use to manage and optimize performance in a full stack application?

In your response, you can cover various strategies like code splitting in React for better loading speeds, efficient database queries with SQL, and caching mechanisms. Discuss approaches you've used in the past to monitor application performance and your methods for optimizing after identifying bottlenecks.

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How do you ensure that your work aligns with company values and goals?

Make sure to explain how you familiarize yourself with company mission and objectives, like Spring Health's goal of eliminating barriers to mental health. Share examples of how you've linked your projects to company priorities, focusing on collaboration and outcomes that further enhance the user experience.

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What excites you about working at Spring Health?

Express your passion for mental health and the intersection of technology and wellness that Spring Health represents. Highlight how the company’s mission resonates with your personal values and how you are motivated to contribute to outcomes that positively impact people’s lives.

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Spring Health is a well-established provider of mental healthcare solutions, catering specifically to employers and health plans. They are recognized for their effective support and commitment to enhancing the well-being of employees.

202 jobs
MATCH
VIEW MATCH
BADGES
Badge ChangemakerBadge Flexible CultureBadge Innovator
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Mission Driven
Empathetic
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Learning & Development
Mental Health Resources
Social Gatherings
Fitness Stipend
401K Matching
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$159,100/yr - $194,150/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 20, 2025

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