Job details

VP, Care Operations

Spring Health, a comprehensive mental health solution provider, is seeking a VP of Care Operations to lead and improve the member service experience. The role involves developing best practices for call center operations, partnering with other teams to drive innovation and member satisfaction, and overseeing care support budget.

Skills

Leadership skills
Analytical skills
Strategic thinking
Exceptional communication

Responsibilities

Lead and enhance service experience for members
Develop best practices for call center operations
Cultivate a culture of excellence and innovation
Collaborate with internal teams to drive efficiency and member satisfaction
Own the care support budget and ensure efficient scaling

Benefits

Health, dental, vision benefits
Paid parental leave
Flexible work arrangements
Professional development reimbursement
401(k) match
And more

To read the complete job description, please click on the ‘Apply’ button

Spring Health Glassdoor Company Review

3.5

Spring Health DE&I Review

4.2

CEO of Spring Health

April Koh

Approve of CEO

By Spring Health

Spring Health is a well-established provider of mental healthcare solutions, catering specifically to employers and health plans. They are recognized for their effective support and commitment to enhancing the well-being of employees.

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