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Junior Data Analyst, Digital Analytics

Reporting to the Manager of Digital Analytics, the Junior Data Analyst, Digital Analytics will be at the forefront of shaping how we engage with Square Enix’s players and fans in their journey of discovery of our games and franchises. By harnessing digital marketing analytics tools and a passion for understanding user journeys, they’ll uncover the stories written behind the data and deliver impactful insights to optimize our campaigns and create unforgettable out-of-game experiences. Through partnership with eCommerce, publishing, marketing, and digital experience teams, they’ll support strategies designed to strengthen fan engagement and improve our reach and communication with players.

The Junior Data Analyst will be analyzing multiple metrics related to user acquisition, conversion, and consumer engagement throughout our campaigns and digital initiatives, with a focus on the purchase journey and eStore experience. They will set up accurate tracking to enable our marketing teams to better understand our users and their behaviors. They will also monitor and report on key drivers of sentiment within our social media channels, and conduct experiments to optimize user experience.

 We are in search of someone who is an astute researcher as much as they are a skilled communicator, who uses data-backed evidence as their main weapon and business logic and acumen as their shield.

 

  • Utilize critical thinking and creativity to deliver data-driven narratives that uncover trends, opportunities, and performance insights to support decision-making in marketing, publishing, and digital channels—with an emphasis on our eCommerce business.
  • Implement digital tracking through online tools (such as Google Analytics and Google Tag Manager), managing the creation of tags and UTMs and ensuring accurate data collection throughout our several branded and unbranded web pages as well as various types of digital campaigns.
  • Use social media listening tools to monitor sentiment, track key topics, and analyze audience conversations, delivering actionable insights to inform PR/marketing campaigns and engagement strategies.
  • Analyze performance across digital marketing campaigns, eCommerce, paid media, and social channels, delivering standardized or custom reports on business KPIs.
  • Support construction and maintenance of self-service dashboards for various stakeholders to visualize performance data based on evolving project needs, new business requirements, and emerging digital developments.
  • Collaborate with teams across the business to execute testing and digital experiments, analyze results, and document key learnings to identify growth strategies.

Qualification & Skills

  • Bachelor’s degree in Economics, Statistics, or another quantitative field.
  • Experience manipulating large or complex data sets efficiently, preferably with SQL.
  • Experience with visualization tools such as Power BI, Tableau, or Looker Studio
  • Basic knowledge of social listening tools such as Talkwalker, Meltwater, or Netbase
  • Strong analytical skills with the ability to interpret complex data sets and derive actionable insights
  • Excellent attention to detail with an eye towards accuracy of data/information
  • Good communication and presentation skills, including experience with PowerPoint
  • Ability to work independently and collaboratively in a fast-paced environment
  • [Desirable] Experience with tag management systems (e.g., Google Tag Manager) and with Google/Adobe Analytics
  • [Desirable] Knowledge of eCommerce principles and best practices
  • [Desirable] Certification in Google Analytics or similar analytics platforms

 

  • 100% Medical, Dental, and Vision coverage- with the option to add a spouse/domestic partner and children at 2% of the premium.
  • Medical FSA (Flexible Spending Account) and Dependent Care FSA (Flexible Spending Account) to help pay for medical expenses, childcare, or adult care expenses with pre-tax dollars.
  • Wellness programs- mental health resources, counseling, financial well-being, support for future moms, a 24/7 Employee Assistance Program hotline, and much more.
  • Generous leave- from the start you can earn up to 25 days of PTO, we observe 13 major holidays and provide job-protected leave for life’s unexpected moments.
  • 401K auto-enrollment and employer-match contribution.
  • Be among the first to get copies of every game title, plus receive generous discounts on thousands of games in our library.
  • Refer our next new team member and receive a $1000 bonus.

Annual Salary Range: $65,000 - $80,000

Average salary estimate

$72500 / YEARLY (est.)
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$65000K
$80000K

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What You Should Know About Junior Data Analyst, Digital Analytics, Square Enix America

Join Square Enix as a Junior Data Analyst in Digital Analytics and embark on an exciting journey to shape how we engage with our players and fans. You'll be reporting to the Manager of Digital Analytics and will be at the helm of utilizing insights driven by user data to create unforgettable experiences related to our beloved games and franchises. In this hands-on role, your main focus will be analyzing user acquisition, conversion, and engagement metrics across our digital initiatives. Armed with tools like Google Analytics and social media listening software, you’ll dig deep into data, uncovering compelling trends and stories that will guide our marketing strategies. Your analytical skills will help ensure accurate tracking and reporting, directly impacting our eCommerce business. Your collaboration with eCommerce, marketing, and digital experience teams will be essential in strengthening fan engagement and optimizing user journeys on our eStore. Beyond the technical analysis, your ability to communicate insights effectively is key! As you tackle experiments to improve user experience, you'll ensure that your findings can be easily understood by various stakeholders through the creation of user-friendly dashboards. If you have a Bachelor’s degree in a quantitative field, experience working with large datasets, and a knack for storytelling through data, we want to hear from you. Circle back to the exciting perks—including comprehensive health coverage, generous leave policies, and awesome discounts on our games—as you dive into a role that’s more than just analytics; it's about connecting with a community of passionate gamers!

Frequently Asked Questions (FAQs) for Junior Data Analyst, Digital Analytics Role at Square Enix America
What are the main responsibilities of a Junior Data Analyst at Square Enix?

As a Junior Data Analyst at Square Enix, you will focus on analyzing user acquisition and engagement metrics to support our marketing efforts. Your responsibilities will include utilizing digital tracking tools like Google Analytics, interpreting complex datasets, and delivering actionable insights for our marketing teams. Additionally, you'll help optimize user experience by conducting tests and collaborating with various teams to analyze results and identify growth strategies.

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What qualifications do I need to apply for the Junior Data Analyst position at Square Enix?

To qualify for the Junior Data Analyst position at Square Enix, you should have a Bachelor’s degree in Economics, Statistics, or a related quantitative field. Experience handling large datasets, ideally using SQL, is essential. Familiarity with visualization tools such as Power BI or Tableau, along with basic knowledge of social listening tools, will be beneficial. Strong analytical and communication skills are key to thrive in this role.

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How does the Junior Data Analyst contribute to player engagement at Square Enix?

The Junior Data Analyst plays a pivotal role in enhancing player engagement at Square Enix by leveraging data to inform marketing strategies. By analyzing performance across various digital marketing campaigns, you will uncover insights that guide decisions, optimize eCommerce performance, and strengthen communication with players. Your insights will be used to craft tailored campaigns that resonate with our community.

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What tools will I use as a Junior Data Analyst at Square Enix?

As a Junior Data Analyst at Square Enix, you'll leverage a variety of tools for your analytics work. Primary tools include Google Analytics and Google Tag Manager for tracking user behavior. Additionally, you'll utilize social media listening tools to monitor public sentiment. Expect to work with visualization tools like Power BI or Tableau to create impactful reports that communicate insights effectively.

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What benefits come with working as a Junior Data Analyst at Square Enix?

Working as a Junior Data Analyst at Square Enix offers an attractive benefits package, including 100% coverage for medical, dental, and vision insurance, generous PTO of up to 25 days, and a robust 401K plan with employer contributions. Employees also enjoy wellness programs, mental health resources, job-protected leave, and exciting discounts on games, making it an enriching work environment.

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Common Interview Questions for Junior Data Analyst, Digital Analytics
Can you explain how you approach analyzing user acquisition metrics?

When analyzing user acquisition metrics, I begin by identifying key performance indicators that align with our marketing goals. I utilize appropriate analytical tools to gather data on user behavior across different channels. By drawing correlations, I create insights that inform strategies for improvement. I ensure my findings are presented clearly to stakeholders, making the data accessible to drive decision-making.

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How do you handle large datasets while ensuring data accuracy?

Handling large datasets involves meticulous attention to detail. I use efficient data manipulation techniques, often leveraging SQL to clean, transform, and analyze data quickly. Conducting periodic checks throughout the process helps ensure accuracy, and I implement validation steps to confirm that the data aligns with expected patterns before drawing any insights.

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What is your experience with Google Analytics or similar tools?

I have solid experience using Google Analytics to track user behavior and analyze website performance. I frequently set up goals and segmentation to evaluate the effectiveness of campaigns. I am also familiar with navigating other analytics platforms, which allows me to apply various analytical techniques depending on the specific metrics I need to analyze.

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Can you provide an example of a project where you used data to influence decision-making?

In a recent project, I analyzed user engagement data across social media campaigns. By identifying trends in user behavior, I recommended specific adjustments to our targeting strategies, which resulted in improved engagement rates. My analysis not only influenced our immediate approach but informed our long-term marketing strategies as well.

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What role does storytelling play in your analysis process?

Storytelling is vital in my analysis process as it helps to present data in a way that resonates with non-technical stakeholders. By crafting a narrative around the data, I focus on the key insights that matter rather than overwhelming others with numbers. This approach fosters understanding and encourages actionable decisions based on my findings.

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How do you prioritize your tasks when managing multiple projects?

To manage multiple projects effectively, I employ a priority matrix to assess urgency and importance for each task. I ensure constant communication with my teams to stay aligned on expectations and deadlines. Regularly reviewing progress allows me to adapt my priorities based on project developments or new data insights.

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Have you ever had to deal with conflicting data sources? If so, how did you resolve it?

Yes, encountering conflicting data sources is common in analytics. I typically investigate the origins of the discrepancies by assessing data collection methods and validating them against reliable benchmarks. Collaborating with team members who manage these sources is crucial in resolving inconsistencies, ensuring that we arrive at a consensus based on the most reliable data.

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What steps do you take to stay updated on new analytics tools and trends?

To stay updated on analytics tools and trends, I regularly follow industry blogs, attend webinars, and participate in online forums. Networking with other professionals at industry events also provides insights into emerging technologies. I allocate time each month to experiment with new tools, ensuring I remain agile and sensitive to changes in the analytics landscape.

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What is your experience with A/B testing and how do you implement it?

I have hands-on experience with A/B testing. I begin by clearly defining the hypothesis I wish to test and selecting KPI metrics aligned with project goals. I build variations of web elements and use tracking tools to monitor user interactions. After collecting sufficient data, I analyze the results to draw conclusions that guide future strategies or implementations.

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Why do you want to work at Square Enix as a Junior Data Analyst?

I am excited about the opportunity to work at Square Enix because I have a deep passion for gaming and a strong interest in how data can enhance player experiences. Joining such a renowned company allows me to combine my analytical skills with my love for games, contributing to campaigns that create lasting impressions on players. I admire the creative environment and am eager to support the team in driving meaningful insights.

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Square Enix develops, publishes, and markets interactive entertainment titles worldwide. It publishes online games, mobile entertainment, music, and DVDs. The company’s products include Final Fantasy, Dragon Quest, Tomb Raider, Heroes & Generals, ...

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Full-time, remote
DATE POSTED
January 15, 2025

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