Senior Quality Assurance Analyst

Squarespace is looking for an experienced QA Analyst to lead testing projects, working closely with Product Engineering teams throughout the company in remote offices. You will oversee the testing strategy of feature changes and support efforts to refine and organize our general testing process and workflow. Mentor QA Analysts and perform testing for multiple agile teams in a collaborative environment. We are looking for customer-focused technical mentors who foster a culture of collaboration in a rapidly evolving agile environment.

This is a hybrid role working from our NYC office 3 days per week. You will report to the Engineering Manager in our New York City headquarters.

You'll Get To…

• Create comprehensive test plans and test cases
• Review requirements and early designs to provide concise, meaningful feedback and time/complexity estimates
• Identify, record, and thoroughly document bugs and bring them to remediation with Product Engineering teams
• Communicate, improve workflows, and strategize testing with product teams
• Coordinate, train, and provide feedback to QA Analysts across multiple offices
• Identify cases for and write automation scripts for E2E, Integration API and unit tests
• Work to create an amazing Developer Experience via tools and processes
• Review test plans created by other QA Analysts
• Perform and lead QA Contractors in many different types of manual testing
• Participate in advancing testing and troubleshooting tools
• Collaborate with Product Support to communicate advanced knowledge of upcoming changes to advisors, specialists and technical writers
• Participate in the Incident Commander rotation and facilitate the quickest path to mitigation and resolution of an incident

Who We're Looking For

• 3+ years of experience testing web UX/UI
• Experience with QA processes in an agile environment
• Proficient in test automation through non-GUI methods (Javascript, JAVA, and Git experience is preferred)
• Experience with unit, integration and API testing
• Experience as a mentor or manager

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop

Cash Compensation Range: $100,000 - $161,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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