Business Operations Lead

• Salary range: $140k – $180k

• Plus Equity

About us:

Squint is the Manufacturing Intelligence Platform that brings together the latest innovations in AI and AR to make every operator an expert. Our story starts with manufacturing, a $7T industry that is the foundation of the world as we know it. Faced with a generational inflection point, the industry is in need of a new wave of technology that bridges the knowledge gap between the retiring and incoming workforce.

We believe our solution can extend beyond manufacturing, and we’re working on empowering workforces in industries like Energy, Healthcare, Hospitality, and more. Squint’s mission is to accelerate human potential by bringing digital knowledge into the real world.

About the Job:

As Squint’s Business Operations Lead, you will be responsible for overseeing and optimizing the company’s core operational functions. Our first major project is to build repeatable top-of-funnel process for our GTM org, including events, digital lead gen, and optimizing our BDR process. 

Medium-term, you will work closely with senior leadership and department heads to drive strategic projects, increase business efficiency, and improve departmental collaboration. You will play a pivotal role in improving business performance, increasing profitability, and positioning the company for sustainable growth.

Key responsibilities:

1. Strategic Planning & Execution

   • Lead the planning, development, and execution of key operational strategies across departments.

   • Partner with leadership to align operational goals with broader company objectives.

   • Drive data-driven decision-making to optimize business processes and ensure operational efficiency.

2. Breakpoint Analysis & Process Optimization

   • Continuously assess and refine business processes, workflows, and systems to eliminate inefficiencies.

   • Implement and manage process improvement initiatives across operations.

   • Foster a culture of continuous improvement, using Lean, Six Sigma, or similar methodologies where appropriate.

3. Cross-Functional Project Management & Collaboration 

   • Work closely with teams across the organization (e.g., Product, Eng, Marketing Sales, & Delivery) to ensure alignment and the seamless execution of business initiatives.

   • Facilitate interdepartmental communication to resolve operational challenges and achieve company-wide objectives.

   • Lead complex, cross-functional projects to enhance operational efficiency, scale processes, and achieve strategic goals.

   • Own the full project lifecycle—from ideation and planning to execution and monitoring.

   • Manage timelines, resources, and budgets to ensure projects are delivered on time and within scope.

4. Data Analysis & Reporting

   • Analyze operational data and performance metrics to identify trends, opportunities for improvement, and risks.

   • Prepare reports and presentations for leadership, providing actionable insights and recommendations.

   • Develop dashboards and KPIs for tracking operational performance and effectiveness.

5. Change Management

   • Lead organizational change initiatives aimed at enhancing business operations and adopting new technologies or processes.

   • Provide training and support to teams during transitions to ensure smooth adoption of new systems, processes, or tools.

Qualifications:

• Skills

  • Excellent analytical skills and the ability to leverage data for decision-making.

  • Strong proficiency in data analysis – ability to work in excel and various business systems (incl. SFDC, Clay, and BI tools).

  • Strong leadership and interpersonal skills with the ability to manage and influence matrixed relationships.

  • Exceptional project management abilities, with a track record of successfully leading complex initiatives. Strong understanding of sprint planning and agile methodologies. 

• Traits & Competencies

  • Ability to think strategically and analytically. 

  • Comfort with ambiguity. 

  • Proactive and highly organized, with strong attention to detail.

  • Strong communication skills, both written and verbal.

  • Comfortable building relationships and influencing stakeholders at all levels of the organization.

Benefits:

• Remote first

• Health insurance

• Maven digital platform for parents and parents-to-be

• PTO

• 401(k)

• Laptop

• Travel to company offsites

A Final Note

We are committed to creating a diverse and inclusive workplace. Squint is an equal opportunity employer, welcoming applicants from all backgrounds without regard to race, gender, age, or any other protected characteristic. We encourage you to apply even if you're not quite sure you fit all the requirements for the role!

Ready to redefine the future? Join us at Squint and be a part of something revolutionary.