Retail Sales Lead (Clackamas Town Center)

As a Retail Sales Lead at Squishable, your key responsibilities include collaborating with the Store Manager on strategic decisions, driving sales initiatives, managing team performance, and ensuring a delightful shopping experience for all customers. You also act as a community ambassador, representing the Squishable brand within the local market.

To apply for the Retail Sales Lead role at Squishable, candidates should have at least two years of relevant supervisory experience in a high-volume customer-facing environment. Additionally, exceptional organizational skills, a passion for helping others, and the ability to cultivate a positive team culture are essential qualifications.

In the role of Retail Sales Lead at Squishable, you play a vital role in team building by empowering and coaching team members, fostering a collaborative environment, and providing constructive feedback to enhance individual performance. Your leadership helps create a supportive atmosphere that encourages personal and professional growth.

Yes, retail experience is crucial for the Retail Sales Lead position at Squishable. Candidates should possess at least two years of supervisory experience in a customer-driven retail setting. This background will ensure that you are well-equipped to provide exceptional service and lead the team effectively.

At Squishable, we value dynamic leaders who are passionate about empowering their teams, creating unique customer experiences, and fostering a culture of inclusivity and collaboration. A high emotional intelligence, adaptability, and a commitment to feedback and growth are essential qualities we seek in our Retail Sales Leads.

In answering this question, you should highlight your understanding of sales strategies such as customer engagement, upselling techniques, and promotional events. Discuss how you would motivate your team to achieve sales goals while ensuring a positive customer experience.

When addressing conflict, emphasize your ability to stay calm and use effective communication skills. Share your approach to listening, empathizing, and problem-solving to maintain a harmonious work environment or effectively resolve customer grievances.

Provide a specific example that illustrates your leadership skills. Describe how you identified a challenge, implemented a strategy to address it, and the positive outcome that resulted from your actions.

Your answer should reflect your commitment to exceptional customer service. Discuss the importance of actively listening to customer needs, being proactive in solving problems, and going the extra mile to create memorable experiences.

Explain your plan for regular training and communication about product updates. Mention methods you would use to keep the team enthusiastic and informed about the latest offerings, ensuring they can confidently assist customers.

Discuss key performance indicators such as sales per hour, customer satisfaction scores, and conversion rates. Explain how monitoring these metrics helps drive team performance and improves customer experiences.

Share an experience where feedback helped you grow professionally. Highlight your openness to learning, your ability to implement changes based on feedback, and how it positively impacted your performance.

Discuss your approach to assessment and delegation. Explain how you balance urgent tasks while ensuring longer-term goals are met, emphasizing your organizational skills and proactive planning.

Share your passion for interacting with people and creating positive experiences. Highlight how fulfilling it is to contribute to a team and seeing customers happy with their purchases.

Express your enthusiasm for the Squishable brand, its products, and its culture. Share how your values align with Squishable's mission and your eagerness to make a positive impact in the role.