Sr Director, Development - Engineering DevOps

Ceridian is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our brand promise – Makes Work Life Better™ – is the commitment we make to our employees, our customers and their employees, our partners, and to the communities we operate in around the world. As the pace of change accelerates, our modern technologies help our customers adapt, evolve, and win in today’s borderless, flexible, and skills-based work world.
Dayforce is Ceridian’s award-winning cloud HCM platform. Its single solution, single database, and single continuous calculation engine helps customers achieve increased efficiencies, productivity, and best-in-class compliance. Dayforce is the people platform for the global workforce.

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the United States or Canada.
About the opportunity
Our Senior Director is responsible for the development and delivery of a suite of global DevOps services within Ceridian’s Product & Technology organization.
Responsibilities include leading and developing engineering DevOps teams, creating efficient and reliable software delivery processes, and ensuring the overall stability and scalability of our development infrastructure. Your technical expertise, leadership skills, and strategic mindset will be instrumental in optimizing our development operations and supporting the successful delivery of our software products. Additionally, this leader will be responsible for recruiting world-class, global talent with deliberate and effective hiring strategies.
As a senior people leader, you must ensure well-defined career paths and growth opportunities for DevOps leaders and team members as well as provide exceptional coaching to your organization. Working with stakeholders across the organization and the executive team is critical to ensure that engineering is moving in lockstep with larger business and organizational goals. Strong support of Ceridian’s culture is key to success in this role including the building and maintenance of a culture of speed, excellence, collaboration, mentorship, and open feedback.
A strong focus on growth, security, scalability, and reliability require you to be ever-present in what and how we deliver. You must thrive in working in a dynamic, fast-paced environment where you take on multiple responsibilities and do what it takes to get things done. Our daily work has a direct impact on our customers and our business, and this role plays a key part in our mission of making work life better for Ceridian’s customers and their employees.
What you’ll get to do

People Management:

• Direct and control all activities of a significant portfolio through delegation to management and high-level professional roles.
• Control planning, staffing, budgeting, and management of expense priorities.
• Provide leadership, coaching and career development to the teams managed.
• Demonstrate excellent ability to recruit and retain top talent.

Scope and Focus:

• Lead a global, engineering, DevOps organization.
• Develop and implement a comprehensive DevOps strategy, aligned with organizational goals, to optimize software delivery processes, infrastructure, and tools.
• Continuously evaluate and improve DevOps practices, methodologies, and technologies to drive efficiency, reliability, and scalability.
• Oversee the implementation and maintenance of robust continuous integration and deployment (CI/CD) pipelines, ensuring smooth and automated software releases.
• Implement best practices for configuration management, version control, and automated testing to enhance software quality and stability in conjunction with the DevOps platform teams.
• Plan and execute software releases in coordination with engineering teams, ensuring timely and smooth deployments.
• Define and enforce release management processes, including versioning, branching, and release documentation, to ensure reliable software delivery.
• Collaborate with system administrators and cloud architects to enable efficient, scalable, highly available and secure application deployments and operation.
• Ensure compliance to all cybersecurity policies and procedures.

Complexity and Impact:

• Lead strategic-level initiatives and resolution of issues through staff where analysis of situations or data requires an in-depth knowledge of organizational objectives.
• Develop overall objectives and long-range goals for areas of responsibility based upon organizational strategy.
• Ensure the highest levels of finished product quality through best-in-class agile methodologies and DevOps practices.
• Deliver efficiency improvements to ensure accurate, high velocity product delivery including high levels of automation at all levels.

Level of Interaction:

• Regularly interact with Senior Management and Executive levels within and outside of organization on matters concerning ongoing operations, process changes, and/or customer requirements.
• Regularly collaborate with other leaders including hosting, platform, developer experience, etc. to drive the overall accuracy and effectiveness of engineering DevOps.
• Requires the ability to gain acceptance from others in sensitive situations without damaging relationships.
• Participate in operational strategy by bringing a strong technology perspective to planning, design and prioritization conversations.

What’s in it for you

• Encouragement to be the best version of yourself at and away from work:
• YOUnity diversity and inclusion programs
• Amazing time away from work programs
• Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
• Recognition for your contributions through excellent pay, perks, and rewards
• Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
• Opportunities to fuel your career growth through numerous internal and external programs and events

Skills and experience we value

Education:

• Bachelor’s degree or equivalent industry and leadership experience.
• Current knowledge of technologies including, but not limited to; Azure, AWS, Microservices, APIs, Kubernetes, Kafka, Mongo DB Github, Jira.

Experience:

• Proven experience in a leadership role within DevOps or a similar field.
• Subject matter expertise in software development methodologies, CI/CD best practices and DevOps principles.
• Strong track record of managing and scaling global teams.
• Proficiency in managing and maintaining cloud-based infrastructure (e.g., AWS, Azure, GCP).
• Experience with containerization technologies (e.g., Docker, Kubernetes) and infrastructure-as-code tools (e.g., Terraform, Ansible).
• Demonstrated experience leading and coaching manager and director level direct reports.

Core Competencies and Skills:

• Strong people leader with proven track record of building and managing high performing technical teams.
• Technology innovator able to deliver creative, scalable solutions to critical business problems using best practice tools, technologies, and methodologies.
• Ability to thrive in fast paced environments with tight feedback loops and the demands of continuous delivery.
• Effective in leading the investigation and adoption of new and emerging software development practices and technologies to improve technical practices, effectiveness and improve competitive position.
• Effective in both written and oral communication including the ability to appropriately inform and influence direct reports as well as executive leadership.
• Sharp focus on delivery of top priorities for customers and business stakeholders.
• Strong interpersonal skills including the ability to build networks and nurture relationships with senior and executive stakeholders, new hires, internal and external clients, peers, and cross-functional teams.

Financial responsibilities:

• Responsible for the delivery of department financial targets for capitalization, expense, and overall profitability

Interact/collaborate with internally/externally:

• Reports to VP Development.
• Direct reports include Director and Manager roles.
• Collaborates closely with business stakeholders across multiple business segments.
• Provides regular updates and guidance to department and organization executive.
• Required to interact effectively with internal and external customers and partners.

How will success be measured:

• Deliver to Ceridian’s core values while scaling the organization.
• Reliably deliver on product roadmap commitments including scope and schedule.
• Meet targets for hiring, retention and engagement of team members.
• Meet quality targets for finished release product quality and quality related metrics improvements including code quality, code coverage and test automation.
• Build and maintain confidence with stakeholders and executive leadership through effective status reporting and reliable delivery of strategic innovation projects.

Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

The range provided is in United States Dollars.

Fraudulent Recruiting

Beware of fraudulent recruiting activity! If you are contacted by a Ceridian Recruiter or other Ceridian employee, you will be provided with an @ceridian.com email. If you are contacted by someone who uses any other email domain, despite their use of our company logo or company name in their social media handle/profile, the contact could be fraudulent. Please also note, Ceridian will not request or send money and/or a check at any time during the recruiting or hiring process, ask you to order any equipment or supplies, or ask for any sensitive personal data, such as National ID numbers, via email or phone. Sensitive personal data is only collected post-hire, via new hire forms directly in Dayforce. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Ceridian employee, please refer to our fraudulent recruiting statement found here: https://www.ceridian.com/company/corporate/be-aware-recruiting-fraud.