Sr UX Researcher

Applause is a leader in software testing and digital quality. As we continue to grow, we’re looking for a Lead UX Researcher who wants to join us on our mission to improve the digital experiences of our clients. Our clients include Enterprise / Fortune 500 companies across many verticals.

If you're looking for a new role with significant growth potential... consider applying!

Day-to-day Responsibilities:

• Own a research portfolio, working closely with clients, project managers, and our Research Operations team to execute complex qualitative research studies from inception to completion

• Lead complex, mixed methods, moderated and unmoderated UX research studies

• Quickly produce high-quality research reports with actionable data-driven insights and recommendations

• Consolidate and summarize the findings from other UX Researchers into one cohesive report

• Work together with clients, project managers, and sales teams to drive future research strategy

  
  

Qualifications:

• Bachelor's or Master’s degree in HCI, Anthropology, Psychology, Sociology, or related field

• 3+ years of work experience as a User Experience Researcher

• 1+ years of work experience in a Senior / Lead capacity

• Experience conducting UX research with diverse audiences and / or participants outside of the United States

• Expertise in ethnographic research and other generative research methods

• Effective communication and presentation skills; able to comfortably engage with client stakeholders

• Broad experience in qualitative research methods across all phases of the software development cycle

• Comfortable with metrics to measure research impact

• Strong background in storytelling and data visualization

• Ability to work well with global remote teams

Preferred Skills or Experience:

• Deep sense of empathy and understanding

• Experience conducting quantitative UX studies

• Previous consultative experience is a huge plus!

• Experience using the Google office suite

Location:

• Remote; Able to work anywhere within the United States

Base Salary:

• $125,000 - $145,000

Salary range for this position is included in accordance with current state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, experience, and performance in the role.

Why us?

We work with some of the leading digital companies in the world, helping them to build amazing digital experiences for their customers. The work is exciting, innovative, and entrepreneurial. Our global community and tech platform enables us to provide innovative digital solutions that have a meaningful impact on our clients business.

Applause is a place where everyone belongs and where we believe everyone deserves the exceptional. Since our founding, we have continued to celebrate diversity and are committed to creating an inclusive environment. We have a global workforce that, like our crowd, embraces diverse backgrounds, perspectives, and abilities. Our employees bring their true self to Applause. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you are qualified to perform the essential functions of this role, but believe you require a reasonable accommodation to do so, please email adaaccommodations@applause.com. Please be sure to include the role you are applying for and the nature of the reasonable accommodation you are seeking in your email.