Job details

Sr. Associate, Operation Services

Job Summary:

Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose – to innovate and create solutions that solve our clients’ toughest challenges in the housing market. CoreLogic is the trusted source for property intelligence, with deep knowledge of powerful economic, social, and environmental forces that promote healthy housing markets and thriving communities.

We apply that same dedication to creating a diverse and inclusive work culture that inspires innovation and bold thinking. A place where individuals can work on small teams, feel valued, and directly impact the real estate industry. We believe our team members are the best in the business, and we will continue to recruit, retain, develop and reward our most important asset – our people!

Our Operation Services team serves as core piece of our organization at CoreLogic. This team is a part of our commercial tax business that supports data procurement, data integrity, payment processing, and client/customer care.

Job Description:

Job Duties

Conducting research of various data and leveraging all available resources such as existing databases, third party sources, and/or public information on the internet
Contacting clients and outside customers to clarify and provide information
Utilizing various tools to analyze, query, and manipulate data according to defined business procedures
Extracting and entering appropriate data onto applications and databases
Processing payments which may require preparing, balancing, and submitting complex wire disbursements for mass manual payments
Proofreading documents for grammatical, mathematical, typographical, and composition errors adhering to standards and guidelines. Offers suggestions to improve readability
Adhering to all required company and client driven Service Level Agreements (SLAs)
Performing duties such as maintaining all level of files, searching, and investigating information contained in files, processing departmental documents requiring more specific knowledge of functional operations and entering report results into tracking system
Tracking progress and provide status report to management on achievement of daily and weekly team goals
Acts as a Subject Matter Expert (SME) on internal and client projects making recommendations to these processes
Developing and maintaining business relationships with individuals representing other departments and/or outside organizations

Job Qualifications:

Education, Experience, Knowledge and Skills

College degree preferred, High School Diploma or GED or 5+ year of equivalent work experience required
Excellent verbal and written communication skills required for reporting, presentations, and information sharing
Excellent customer and listening skills - builds customer confidence through commitment and delivery of customer satisfaction
Intermediate to advanced computer skills to retrieve, query, create, update, and manipulate documents and spreadsheets containing formulas and formatting
Strong attention to detail and organizational skills
Ability to manage multiple tasks/projects simultaneously while meeting deadlines
Tenacity for solving detailed / complex issues
Strong analytical skills
Ability to train and provide feedback to others
Ability to collaborate with peers, other departments, and clients to improve processes and share best practices

CoreLogic's Diversity Commitment:

CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.

CoreLogic benefits information can be found here:

http://www.yourcorebenefits.com/

. Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.

EOE AA M/F/Veteran/Disability:

CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace.

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http://www.corelogic.com/privacy.aspx

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