Sr. HR Specialist - Retirement

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com

JOB DESCRIPTION:

As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.

Alight Solutions is looking for a Sr. Human Resources Retirement Benefits Specialist

As part of an industry-leading team, you will help drive results for our company by delivering innovative and effective solutions as part of our HR Total Rewards business group within Alight Solutions in Lincolnshire, IL.

This role will support the administration of U.S. (including Puerto Rico) and Canadian Retirement benefit programs under the direction of the HR Retirement Benefits Manager. This role will partner across functions to leverage information from different systems, plans, and departments.

Job Responsibilities:

• Assist in the delivery of day to day administration tasks for the U.S. (including Puerto Rico) and Canadian retirement programs; covering qualified and non-qualified plans, where applicable. Support the project needs of the benefits team, with an emphasis on Retirement benefits. Daily administrative tasks include reconciling financial and payroll activity with the recordkeeping system, reconciling and quarterly tracking of plan expenses, preparing invoices for payment and creating purchase orders where applicable, and coordinating with vendors to ensure the timely reporting and processing of non-qualified plan payments.

• Research and respond to retirement plan inquiries and escalations to ensure a timely resolution. Act as a front-line responder while managing the inquiries that come through the HR Mailbox and Corporate Benefits Email distribution address.

• Take lead in some plan related activities such as overseeing the delivery of employee mailings, communications, and live and recorded webinars, as well as overseeing the annual audit (US and Canada primarily) from end to end. The tasks include, but are not limited to, creating colleague articles to share retirement announcements, annual compliance mailings such as SARs and Safe Harbor Notices, and operational deficiency notices as required by law. Auditing tasks will include reviewing plan financial statements and 5500. You will partner with vendors to create project plans to review, track and schedule key deliverables within prescribed deadlines. Less of a role is required for the audit of Puerto Rico retirement plans, but engagement in the process will be required.

• Partner with our vendor to develop an annual financial educational initiative (working within our defined budget) for our US (including Puerto Rico) employees, including coordinating with vendor, communication team, and local site leaders to develop marketing/promotional plan and materials to guarantee maximum attendance and engagement. This may include live webinars, onsite workshops, and prerecorded retirement content. For onsite workshops, coordinate with site leaders to market event and ensure availability of room and equipment.

• Assist with the development of technical guidance and in implementation of benefit programs, including those as part of a merger or acquisition. Create project plans and other transitional documents to support the implementation of benefit changes or plan merger or acquisition.

Requirements:

• HS Diploma required, Bachelor’s degree in HR, Finance, Accounting, or Business preferred

• 3-4 years of retirement benefits experience preferred

• Demonstrate progressive experience in project management including breaking larger deliverables into smaller sizes to accomplish goals

• Experience in vendor management – including building teams across internal and external resources; holding teams accountable to details in a contract in a tactful way; tracking costs

• Demonstrate relationship building skills with internal and external customers. – including active listening; de-escalation strategies; knowledge of how and when to escalate an issue; as well as resolving problems to a win-win conclusion and with diplomacy

• Customer service and communication skills

• Proficient in Word, Excel, Power Point, Microsoft Teams, Outlook, and SharePoint

• Experience with Workday or other cloud-based systems

• Experience working with Summary Plan Descriptions and other plan related documents

• Experience of leading annual audits and working closely with the stakeholders involved

• Lean Six Sigma discipline – ability to improve processes to make more efficient

• Track record showing an increasing responsibility within HR/retirement plan processing

• Demonstrate ability to handle confidential and sensitive information in an appropriate manner

• Must be able to manipulate large volume of data, formulate data into easy to read formats, and be comfortable telling a story with that data

• Self-motivated and able to work in a fast growing, fast moving and demanding environment

• Strong analytical and integrative skills including the ability to draw conclusions and identify trends from data in a logical and statistical way.

• Excellent attention to detail and time management skills

• Flexibility and the ability to multitask is critical

• Team player, with the ability to work on wider Benefits and Total Reward projects as required

• Desire to learn and display Alight Solutions values including acting with integrity and displaying client, colleague, and community commitment

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

Diversity Policy Statement

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement: Alight takes into consideration a candidate’s experience, education, certification/credentials, market data, internal equity, and geography when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere between the estimated minimum base salary for this role of $55,800.00/year (for full time employees) and the estimated maximum base salary for this role of $88,500.00/year (for full-time employees). Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://careers.alight.com/us/en/alight-us-benefits-2023

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.