Sr. Project Manager, CRM

What you'll do:

• Lead the solutioning, administration, and implementation of a proprietary CRM system that connects workflows across the company
• Create short- and long-term operational roadmaps (incl. budgeting and resource allocation) that address current needs as well as futureproof processes
• Conduct system trainings and ensure ongoing CRM adoption by new and existing employees, with varying degrees of technical knowledge.
• Assist teams in QA processes, resolve key questions and lead troubleshooting 
• Manage cross-functional relationships with operations leaders and teams across the company (Product, Editorial, Growth, Revenue, etc.) and external vendors to ensure CRM processes are optimized and to implement relevant recommendations
• Maintain a centralized repository of processes and improve processes to minimize complexities and optimize to promote effective operations

About you

• Bachelor's Degree in Marketing, Business, Economics, Computer Science, Data Analytics, or related quantitative field.
• 3-5+ years experience with CRM management. Bonus if experience comes from media or a fast-growth startup environment.
• Excellent communication/collaboration skills: role involves building strong relationships across the organization and communicating/presenting ideas clearly to cross-functional and technical teams
• You have a strong problem-solving track record – you’re able to think critically through unique problems with no set playbook and quickly implement a path to a solution
• Demonstrated project management skills including the ability to create timelines and prioritize needs accordingly

What else are we looking for?

Character and integrity rank pretty high on the list. Our team is guided by our core values:

• Curious - We strive to learn every day through constant questioning and exploration.
• Purposeful – We do everything with the highest level of thoughtfulness, preparation and focus.
• Empathetic - We are good, genuine people who embrace others' perspectives.
• Challengers - We approach every day with an underdog mentality and are never complacent.

Perks

While being surrounded by a bunch of cool people who look great in crewnecks is its own reward, we have plenty more to offer.

• Unlimited sick and vacation time: And by “unlimited,” we mean absolutely unlimited.
• Remote-work friendly: Work from home, work from the office, work from the moon — you decide.
• 401(k) employer match: We want to help you prepare for the future, now. 
• Premium healthcare plans: Your health matters!
• Work from home stipends: Upgrade your home office on us.
• Annual learning credit: Want to learn something new? We'll pay for it.

Morning Brew is committed to building a diverse and inclusive team that’s representative of our audience.