Sr. Software Engineer - Personalization

We are looking for an amazing Software Developer to join Hopper’s new and quickly growing Personalization team! This is an opportunity where you will have a massive impact on the definition and evolution of how our users experience Hopper.

As part of our Personalization team, you will build delightful and personal features for our customers, building innovative consumer experiences, setting standards for code and performance. You will participate in the product design process and contribute ideas from a product-focused engineering perspective. You will collaborate with a diverse group of people (Engineers, Designers, Product) to ensure the success of our award-winning product. 

We are customer-obsessed so we really want to build a positive experience for all of our users and you would have a key role and impact in that. 

Minimum Qualifications

• Passion for building engaging user experiences
• Experience building automated solutions to simplify complicated manual processes
• Interest and experience with site reliability engineering practices
• Thrived in backend engineering positions and delivered user experience at scale
• Experience or curiosity to learn distributed system development in Scala
• Excelled in cross-functional teams, working fluidly with Product Managers, Software Developers, and highly skilled travel agents
• Ability to focus on quality, writing testable code that performs well for our consumers
• A desire to help its team to continuously improve

Responsibilities

• Build automated solutions that simplify the customer service journey
• Build and operate robust and performant infrastructure that supports millions of bookings per year
• Ship your first code in days, iterating on features in an agile manner
• Leverage and contribute to a rich Microservices architecture system
• Collaborate with a diverse group of people, giving and receiving feedback for growth
• Execute on big opportunities, helping Hopper rise to the top of the travel industry

Benefits

• Well-funded and proven startup with large ambitions, competitive salary and stock options
• Unlimited PTO
• WeWork All Access Pass OR Work-from-home stipend
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams = massive impact
• 100% employer paid medical, dental, vision, disability and life insurance plans
• Access to a 401k

Tech Stack

• We have a microservice architecture with over 200+ services.
• Mostly Scala on the backend with some Python.
• Our UIs are Mobile first: Swift on iOS and Kotlin on Android.
• We mostly host our services on Google Cloud with some on-prem.
• We use things like HBase, Kafka, Pub/Sub, GCP Big Query, Cloud SQL, S3, Delos, Redis.
• We are driven by data so Amplitude, Big Query and Datadog will be your buddies.

MORE ABOUT HOPPER

Despite the pandemic’s impact on the travel industry, Hopper has emerged stronger than ever. As the travel industry continues to rebound, Hopper has demonstrated significant outperformance with its category-leading mobile-only marketplace, delivering value to customers and supply partners with the company’s proprietary suite of fintech offerings.

Here are just a few stats that demonstrate the company’s recent growth:

- Hopper’s valuation is now over $5B, which is more than triple our valuation from early 2020.

- The company grew its revenue by more than 300% YoY in 2021. Hopper’s monthly revenues are now 375% higher than its pre-pandemic high point and Hopper Cloud, Hopper’s new B2B initiative, is already 15% of its revenues and growing.

- According to Apptopia, Hopper was the #1 most downloaded OTA in the US in 2021. The app has over 70 million downloads.

- Hopper’s recovery is faster than the market and its share of the air travel market in North America is now 300% higher than prior to the pandemic, according to MIDT. We are now the 3rd largest air travel agency in North America.

- The company sells over $2B in travel and travel related financial services annually.

- Hopper’s fintech offerings, such as Price Freeze and Rebooking Guarantee, now represent over 70% of its air revenue.

- Given the success of its travel fintech, Hopper recently launched a B2B initiative called Hopper Cloud, where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering Hopper’s travel content and fintech products. Hopper Cloud partners include Capital One, Kayak, Marriott, Amadeus, Trip.com, and MakeMyTrip.

The industry opportunity for Hopper Cloud is enormous as projections estimate that if all travel distribution channels offered travel fintech, it could increase the total consumer spend for the sector by $200 billion annually.

And all this recent growth is just the beginning. There are still so many new opportunities we’re excited to tackle in the next year!