Case Manager I - Older Adults Health & Wellness

Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs.  The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet.  St. Joseph Center serves approximately 6,000 individuals annually.

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles.  St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

Job Summary

The Case Manager serves as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care for contracted agencies as well as adhering to the mission of St. Joseph Center.

ESSENTIAL DUTIES & RESPONSIBILITIES

Key Areas of Responsibility:

• Provide ongoing case management services to individuals and families to assist them with retaining housing and be good tenants and neighbors
• Provide appropriate referrals and linkages to programs and services to assist with increasing self- sufficiency.
• Develop close working relationships with outreach workers, case managers, police and paramedics, the Santa Monica and Culver City Housing Authority, and collaborative agencies and programs

Essential Duties:

• Conduct initial mental health/substance abuse screenings and housing needs assessments
• Develop and implement individualized care plan to assist with coordinating referrals and services to address housing services, mental health/substance abuse issues, relapse prevention, medication management and any other risk factors that could impede permanent housing
• Provide ongoing assessment of client progress in attaining goal plans
• Keep highly organized files for each client and enter data and progress notes into the appropriate electronic database
• Utilize appropriate evidence based, best practice models and methods including Motivational Interviewing, Harm Reduction, Housing First, Trauma Informed Care, and integrated treatment.
• Provide ongoing case management services that will ensure successful permanent housing, decrease social isolation and prevent relapse risks; advocacy to deter evictions; and linkage and brokerage to any needed services such as medical/dental, mental health, substance abuse, life skills training, self-help, money management, meaningful community activities, volunteer services, job placement, etc.
• Ensure a smooth transition into permanent housing by assisting clients with benefits and housing application processes and life skills such as budgeting, cooking, accessing community resources, and other skills as needed
• Provide crisis management, case management, and other related substance abuse/mental health services to clients on the streets, in service venues, in housing placements, or other locations as appropriate

• Respond to urgent requests for assistance from clients or landlords as needed
• Participate in case conferencing meetings and other community meetings.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

Knowledge, Skills & Abilities:

• Must be highly motivated and a self-starter. Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent administrative and organizational skills
• Demonstrated knowledge of substance abuse programs, homeless programs, mental health services, case management principles and intervention techniques specific to hard-to-reach, difficult to serve populations
• A bilingual background is a plus
• The position requires an ability to work flexible hours including some early mornings and evenings

Experience:

• One year experience providing services to persons with severe and persistent mental illness and/or co- occurring disorders
• Demonstrate experience in interviewing clients, making appropriate referrals and performing crisis intervention

Education:

• Bachelor degree from an accredited college or university in social work, human services or a related field or 2 years of relevant case management experience

Direct Reports:

• This position has no direct supervisory responsibilities

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and widely supported internet browsers
• Ability to use electronic health records and other various electronic databases.

Certificates, Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

• Valid automobile liability insurance

Travel Requirements:

• Travel to meet with clients as needed
• Travel to meetings at multiple St. Joseph Center sites and at community partner locations as needed

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

Benefits: Excellent Benefits package available.

   Status: Full time/Non-exempt

   Pay Range: $23/hour

At St. Joseph Center, pay ranges are set using the best available market data for the job at the required location. To determine salary for a candidate, we consider the candidate's skills and capabilities for the job compared with expectations for the position.

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf