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Ad Operations Specialist - job 1 of 3

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game ads and digital out-of-home ads. We empower thousands of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.


The Ad Operations Specialist position is an excellent opportunity for candidates interested in learning about the operations of programmatic advertising, including campaign trafficking, strategy, and client-facing ad operations. Reporting to the Manager of Ad Operations, you’ll support the Client Services team in their day-to-day responsibilities in post-sales client relations and lifecycle as it relates to client adoption of the StackAdapt platform, client management, campaign execution, and performance management. 


StackAdapt is a Remote First company. For this role, we are open to candidates located anywhere based in the East Coast region of Australia.


What you'll be doing:
  • Collaborate with Client Services to fulfill client deliverables, including campaign trafficking, campaign modifications, and internal-facing ad operations
  • Creation and delivery of pixel-based data capturing systems
  • QA campaign assets, pixels and campaigns prior to launching
  • Identify areas of opportunity to optimize the campaign setup process alongside our product and technology teams
  • Establish techniques, best practices and processes to support and optimize the creation of successful campaigns


What you'll bring to the table:
  • Real Time Bidding/programmatic expertise (DSP, Ad Network, etc)
  • Foundation in marketing concepts and business-related marketing objectives
  • Proficiency in Excel, Powerpoint, Word, and the Google Suite of Business Applications
  • The ability to grasp technical concepts and platform-based knowledge, and distill that knowledge into clear concise communications
  • An understanding of the digital advertising sales landscape, trends, and ideas
  • Proven success whilst working in a fast paced environment


StackAdapters enjoy:
  • Competitive salary and commission structure.
  • Superannuation contributions.
  • 20 days of paid vacation + 1 Culture & Belief day + birthdays off.
  • Access to a comprehensive mental health care platform.
  • Private Health Insurance coverage.
  • Full benefits from day one of employment.
  • Work from home allowance.
  • Optional global WeWork membership for those who want a change from their home office.
  • Robust training and onboarding program.
  • Coverage and support of personal development initiatives (conferences, courses, etc).
  • Access to StackAdapt programmatic courses and certifications to support continuous learning.
  • An awesome parental leave policy.
  • A friendly, welcoming, and supportive culture.


StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.


About StackAdapt


We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:



Ad Age Best Places to Work 2024

G2 Top Software and Top Marketing and Advertising Product for 2024

Campaign’s Best Places to Work 2023 for the UK

2024 Best Workplaces for Women and in Canada by Great Place to Work®

#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising


#LI-Remote

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CEO of StackAdapt
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Vitaly Pecherskiy
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Average salary estimate

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What You Should Know About Ad Operations Specialist, StackAdapt

Are you ready to take your career to the next level as an Ad Operations Specialist at StackAdapt? We are a groundbreaking self-serve advertising platform that specializes in a wide variety of multi-channel solutions, from native and display ads to connected TV and audio. Based in Australia, particularly for candidates on the East Coast, this role is your chance to dive deep into the world of programmatic advertising. You'll work closely with our Client Services team to manage post-sales client relationships, ensuring that campaigns run smoothly from start to finish. Your responsibilities will include everything from campaign trafficking and execution to quality assurance of campaign assets. We’re looking for someone with expertise in Real Time Bidding and a foundational understanding of marketing concepts, plus strong skills in tools like Excel and Google Suite. At StackAdapt, we believe in a supportive work culture and provide robust training programs as well as personal and professional development initiatives. You will enjoy remarkable benefits, including a competitive salary, paid vacations, and a friendly team environment. If you're keen to be part of a diverse and innovative team that is shaping the future of digital advertising, we want to hear from you! Join us as we revolutionize how campaigns are managed and optimize client outcomes.

Frequently Asked Questions (FAQs) for Ad Operations Specialist Role at StackAdapt
What are the key responsibilities of the Ad Operations Specialist at StackAdapt?

As an Ad Operations Specialist at StackAdapt, you'll be involved in crucial operations like campaign trafficking, modifications, and overall execution. You’ll work alongside the Client Services team to ensure successful client engagement and exceptional campaign performance. Your tasks will include creating pixel-based systems for data capture, quality assurance of campaign assets, and identifying opportunities for process optimization, making this role vital for smooth operations.

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What qualifications does StackAdapt look for in an Ad Operations Specialist?

StackAdapt is looking for candidates with Real Time Bidding and programmatic advertising expertise. A solid foundation in marketing concepts is essential, alongside proficiency in Microsoft Office and Google Suite tools. It's important that you can understand technical jargon and convey it simply, making your communication skills as vital as your technical skills for success in this role.

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What does a day-to-day work structure look like for the Ad Operations Specialist at StackAdapt?

In this role, your day-to-day responsibilities will involve collaborating with the Client Services team, executing campaigns, QA processes, and refining the campaign setup procedure. You will also have opportunities to optimize strategies while working closely with product and technology teams, ensuring that both client needs and technical capabilities align perfectly.

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Does StackAdapt provide training and support for its Ad Operations Specialists?

Absolutely! StackAdapt is committed to the development of its team members. You will have access to a comprehensive training and onboarding program, as well as support for personal development initiatives like courses and conferences. This ensures that you can continuously enhance your skills within the ever-evolving digital advertising landscape.

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What benefits can I expect as an Ad Operations Specialist at StackAdapt?

Working at StackAdapt comes with a plethora of benefits! You can look forward to a competitive salary and commission structure, generous paid vacation days, mental health support, and access to a comprehensive benefits plan from day one. Additionally, there’s a work-from-home allowance and perks like a global WeWork membership to cater to your work needs.

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Common Interview Questions for Ad Operations Specialist
How do you stay updated on the latest trends in programmatic advertising?

To stay updated, I regularly follow industry-leading blogs and publications, participate in relevant webinars, and engage in professional communities online. This ongoing learning allows me to stay current with trends and best practices, which is essential for performing well as an Ad Operations Specialist.

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Can you explain the concept of Real Time Bidding in programmatic advertising?

Real Time Bidding (RTB) is an automated auction process for buying and selling online ad impressions. As an Ad Operations Specialist, understanding RTB is crucial, as it allows for real-time decisions based on data insights, which can maximize ad effectiveness and client ROI.

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What strategies do you use for campaign optimization?

I analyze key performance indicators regularly to identify underperforming areas of campaigns. Based on this data, I make adjustments to targeting and creative elements to improve performance. Additionally, collaborating with product and tech teams to implement new tools for analysis is also a vital part of my strategy.

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How do you ensure quality assurance in campaign assets?

To ensure quality assurance, I perform meticulous checks on all campaign assets prior to launch. This includes verifying pixel implementation and tracking parameters. A checklist of standard QA practices enhances my ability to catch issues before they affect campaign performance.

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Describe your experience with client management in a campaign setting.

In previous roles, I prioritized open communication with clients throughout the campaign lifecycle. Whether providing updates or handling requests, building a rapport helped ensure clients felt valued and supported, leading to better outcomes and long-term relationships.

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What tools have you found essential for being successful in ad operations?

I have found tools like Google Suite for documentation and collaboration, analytics platforms for performance tracking, and ad tech platforms for campaign execution indispensable in my role as an Ad Operations Specialist.

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How do you handle high-pressure situations in a fast-paced environment?

In high-pressure situations, I maintain focus by prioritizing tasks and being organized. I also find it helpful to communicate openly with my team about workloads to ensure everyone feels supported and projects remain on track.

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What is your process for troubleshooting technical issues that arise?

When technical issues arise, my process begins with gathering data on the problem to understand its scope. I then consult with team members and, if necessary, reach out to technical support for resolution. Documenting the issue helps refine future processes and prevent recurrence.

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Why is collaboration important in the role of an Ad Operations Specialist?

Collaboration is essential as it fosters a team-oriented approach to problem-solving, allowing for diverse insights that can enhance campaign performance. Working closely with Client Services, product, and tech teams ensures that client needs are met effectively and efficiently.

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Can you provide an example of a successful campaign you managed and the results achieved?

In a previous position, I managed a campaign that exceeded its target ROI by 150%. By implementing a mix of targeted strategies and real-time adjustments based on analytics, we achieved impressive results while maintaining client satisfaction, which led to ongoing business.

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StackAdapt is a self-serve advertising platform offering multi-channel solutions like native, display, video, connected TV, and audio ads, combining advanced machine learning with an exceptional user experience.

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Full-time, remote
DATE POSTED
April 15, 2025

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