Job details

Staff Product Manager, Growth

A home is the biggest investment most people make, and yet, it doesn't come with a manual. That's why we're building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We're seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we'll build together.

Thumbtack by the Numbers

Available nationwide in all 3,143 U.S. counties
75 million projects started on Thumbtack
4 million customers in the last 12 months
Pros earn billions on our platform
More than 9 million 5-star reviews for our stellar pros
1000+ employees and $3.2 billion valuation (June, 2021)

About the Product Team

Our product team is small but mighty. We partner with engineering, design, analytics and more to craft a marketplace that delivers over a billion dollars in business to our pros while helping millions of customers get their projects done each year.

About the Role

Do you want to work in a highly collaborative environment to reinvent how a large piece of the local economy works? We're looking for a product manager to partner with engineers and designers to develop great solutions for Thumbtack's customers and professionals. You'll work on a variety of projects across the product with a diverse set of team members.

Responsibilities

Own a critical piece of our product experience: our new user experience
Partner with engineers and designers to ideate, prioritize and deliver great solutions for our customers and professionals
Define and analyze key metrics to inform decision-making and measure success
Conduct user research and lightweight tests to scope and prioritize product initiatives
Coordinate within your team and among teams at Thumbtack to ensure understanding of and alignment around projects
Wear many hats and be key organizational glue

What you'll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

5+ years of product management experience building consumer web/mobile products
Excellent user-centric design and product sense
Excellent analytical skills to break down and solve complex problems
Proven ability to collaborate cross-functionally
Excellent written and oral communication skills
Excellent business judgment
Ability to work in a fast-paced and dynamic environment

Bonus points if you have

Experience working in a marketplace business
Experience working at a high-growth startup

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $235,000 - $285,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

For candidates living in all other US locations, the expected salary range for this role is currently $195,750 - $242,250. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

#LI-Remote

Benefits & Perks

Virtual-first working model coupled with in-person events
20+ company-wide holidays including two week-long shutdowns
Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
Stipends for remote work support, home office set-up and Thumbtack services (North America)
WiFi reimbursements
Cell phone reimbursements (North America)
Employee Assistance Program for mental health and well-being

Learn More About Us

Life @ Thumbtack Blog
How Thumbtack is embracing virtual work
Follow us on LinkedIn
Meet the pros who inspire us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at https://www.thumbtack.com/privacy/ .