HR Employee Relations Consultant

Job DescriptionStaples is business to business. You're what binds us together.Our Human Resources team has one goal: create solutions and services that foster an inclusive and innovative culture. We act as strategic partners to deliver innovative learning and development opportunities, comprehensive compensation and benefit solutions, recruiting tools and more to attract new talent and excite existing talent. We're a compassionate, hardworking and dedicated team that knows our work makes an impact on our company every day.What you'll be doing:• Manage and perform all tasks associated with associate relations matters such as investigations, coaching, counselling, terminations, associate conflicts, etc. and recommend solutions to management, including possible corrective action and/or termination based on legal risk factors to the organization. Ensures relevant documentation is completed and maintained.• Provide expert counsel to managers and associates on HR policy interpretation to ensure consistent and fair administration of company policies and procedures throughout the organization that also adhere to federal/state/local (U.S.) and/or federal/provincial (Canada) laws and regulations.• Review and approve associate terminations to ensure that the organization is acting in an appropriate, fair and equitable manner.• Utilize a request management tool to submit, resolve, and track internal business and associate related issues. Ensure accurate/thorough documentation• Liaison between Centers of Excellence (COEs) and the supported business unit(s), including:• Resource for managers and associates to escalate HR issues (i.e. leaves of absence, pay); partner with HR Services to effectively resolve issues in a timely manner.• Facilitate the review of reasonable accommodations and the interactive process and escalated leave of absence issues (including identification of LOA/RA needs), ensuring appropriate corporate resources are engaged when needed.• Engage and consult with inside (and/or outside) legal counsel as appropriate based on potential legal risk factors to the organization.• Champion and drive key HR programs and objectives.• Coach and develop leaders.What you bring to the table:• Consulting, facilitating and conflict management/resolution skills• Strong communication (verbal & written) and relationship-building skills• Ability to influence multiple layers of management• Demonstrate a collaborative approach while identifying and solving issues• Ability to deal with high stress, time-sensitive situations while balancing multiple tasks with varying complexity• HR experience with emphasis in employee relations, performance management, and organizational effectiveness• Extensive knowledge of multiple human resource disciplines, including employee relations, performance management, benefits, leave of absence and reasonable accommodation administration along with federal/state/local (U.S.) and/or federal/provincial (Canada) employment and labour laws and regulations• Competency in all Microsoft applications (MS Office MS Outlook) and InternetWhat's needed- Basic Qualifications:• 5+ years of tactical Human Resources function, which includes supporting multiple levels of management in a fast-paced work environmentWhat's needed- Preferred Qualifications:• HR Certification (i.e. PHR, SPHR, SHRM-CP, SHRM-SCP)• Experience working with a request management tool (i.e. ServiceNow)• Bilingual (Spanish)We Offer:• Inclusive culture with associate-led Business Resource Groups• Flexible PTO (22 days) and Holiday Schedule• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!About UsStaples is an Equal Opportunity Employer who values the diversity of our people, products, and services.