SENIOR COMPLIANCE OFFICER

DEPARTMENT OF ECONOMIC SECURITYYour Partner For A Stronger Arizona.DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.SENIOR COMPLIANCE OFFICERJob Location:Address: Division of Developmental Disabilities (DDD)1789 West Jefferson Street, Phoenix, Arizona 85007Posting Details:Salary: $45,000.00 - $50,000.00Grade: 19Closing Date: August 26, 2024Job Summary:Would you like to be part of an amazing team that makes Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Senior Compliance Officer Senior. The Senior Compliance Officer is responsible for work of considerable complexity in managing and coordinating the overall compliance of the Division to its AHCCCS contract and/or its contracted Administrative Services Subcontractors (AdSS). The Senior Compliance Officer reports directly to the Division's Contact Compliance Officer and implements compliance activities, tasks and projects assigned by the Manager.Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.Job Duties:Essential Duties and Responsibilities include but are not limited to:• Coordinates compliance audits, tracks and evaluates contract deliverables, and provides technical assistance and guidance to Division personnel.• Tracks, trends and analyzes deliverables and data to identify impacts and potential efficiencies.• Participate in a variety of contract monitoring activities such as conducting on-site Operational Reviews of performance and coordinating or facilitating Contractor Compliance meetings.• Reviews and analyzes plans of correction to assess compliance and present findings to the Contractor/ SME.• Provide technical assistance to AdSS/ SME related to the implementation of Plans of Correction as a result of monitoring activities.• Conducts special projects and research.• Compiles information and creates a wide variety of reports and analyses to monitor and evaluate projects and programs.• Attends various meetings with or for the Contract Compliance Manager.• Assist with the scheduling and preparations for monitoring activities, including assisting in the development of contract compliance forms, analyzing and interpreting documents provided by Ads or internal Subject Matter Experts (SME).Knowledge, Skills & Abilities (KSAs):Knowledge in:• Managed care principles and delivery systems• Acute and long-term care principles• Arizona Health Care Cost Containment Systems (AHCCCS) statutes, rules, policies and contract requirements• Division statutes and rules, policies, procedures and guidelines• Health Insurance Portability and Accountability Act (HIPAA)• Organizational relationship of the Division to members/families, AdSS, subcontracted provider network and service provision• Centers for Medicare/Medicaid (CMS)Skills in:• Oral and written communication• Applying critical thinking techniques• Using computer systems and programs (Google apps, Microsoft Word, Outlook, Excel, Access, PowerPoint, AHCCCS/PMMIS system, FOCUS, CATS or similar programs)• Interpersonal relations and providing leadership. Planning, organizing, prioritizing• Program planning and evaluation as related to compliance development and improvementAbility to:• Analyze information (various forms) to produce recommendation• Research and interpret policy, contract, statute and state requirements• Effectively communicate (oral/written) with both internal and external customers• Solve problems through critical thinking and apply lessons to a broad array of situations• Work in a fast-paced environment• Remain flexible while ensuring complianceSelective Preference(s):The ideal candidate for this position will have:• Bachelor’s degree in human service, public health or closely related field or certification in Health Care Compliance preferred, or experience in contract/ program administration, contract monitoring, or compliance in a managed care organization.Pre-Employment Requirements:• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency’s ability to reasonably accommodate any restrictions.• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).Benefits:The Arizona Department of Economic Security offers a comprehensive benefits package to include:• Affordable medical, dental, life, and short-term disability insurance plans• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans• 10 paid holidays per year• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years• Paid Parental Leave-Up to 12 weeks per year of paid leave for newborn or newly-placed foster/adopted child (pilot program).• Sick time accrued at 3.70 hours bi-weekly• Deferred compensation plan• Wellness plans• Tuition Reimbursement• Stipend Opportunities• Infant at Work Program• Rideshare and Public Transit Subsidy• Career Advancement & Employee Development Opportunities• Flexible schedules to create a work/life balanceBy providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.Retirement:State employees are required to participate in the Arizona State Retirement System (ASRS), the State-sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS-defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.Contact Us:For questions about this career opportunity, please contact Laura Kaspar at (602)390-5549 or lkaspar@azdes.gov.The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (602)390-5549 or lkaspar@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.