CDOC - Labor Relations Manager

Department Information This position is only open to Colorado state residents... This posting may be used to fill future vacancies at this location. If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient. In addition to a great agency and rewarding, meaningful work, we offer: • Distinctive career advancement opportunities throughout the state system; • Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans; • Medical and dental health plans; • Short and long term disability coverage; • Paid life insurance; • 11 paid holidays per year plus vacation and sick leave; • Wellness program, tuition reimbursement, training opportunities and more. Description of Job The Office of Human Resources (OHR) conducts all Human Resources services. The purpose of this office is to: classify, recruit, screen, examine, interview and refer candidates to appointing authorities in all correctional facilities and parole offices, hiring; establish staffing patterns and create positions; oversee personal services contract compliance; initiate and update personnel and position records for more than 6000 classified positions including creation and maintenance of accurate payroll data; on-board new staff; oversee employee relations, conflict resolution, and employment litigation/hearings; implement ongoing quality control via employee performance evaluation; and manage labor relations. Under the auspices of the OHR, reporting directly to the Director of Human Resources, the primary duties and responsibilities of this position include, but are not limited to: • Manage the Labor Relations Unit providing direct supervision of others and serve as a resource and specialist in the professional field of labor relations, ensuring efficient use of resources toward effective collaboration. • Provide highly advanced human resource management capacity. Responsible for the requirements of the Colorado Partnership Agreement: • Oversee, coordinate, review, and recommend personnel actions in conformity with State and Federal regulations. • Oversee large agency wide impact projects. • Negotiate the side agreement for the department. • Conduct and/or oversee others who conduct objective and thorough internal investigations of grievances and complaints; recommend appropriate action. • Develop and implement a structured process within the department which includes processes, procedures, and best practices. • Oversee, coordinate, review, and recommend compliance, particularly as it pertains to personnel actions. • Interpret, consult and administer contractual provisions. • Develop and deliver training on both the Partnership and Side agreements, union, and management practices. • Coordinate union Request for Information, maintains statistics on organizing actives and provides quarterly reports to leadership. Provides statistics, reports, and collects data as needed and requested. CONSULTATION AND PARTNERSHIPS • Utilize substantive knowledge of labor relations and union agreements to guide program development and continued success. • Execute and implement guidance and vest in long-term success in meeting agency goals and strategic initiatives. • Educate stakeholders on unfamiliar concepts and theories beyond common information or knowledge. • Provide individual coaching sessions, if needed, to provide stakeholders with tools to enhance successful outcomes related to Labor-Management relationships. • Develop a network of labor relations professionals. Collaborate to ensure best practices and appropriate application of professional principles. • Collaborate with the State of Colorado Chief Negotiator, Attorney General's Office and agency leadership, as needed, to resolve complex labor relations issues. STRATEGIC PLANNING, REPORTING AND TRAINING • Oversee and daily management of projects and assignments in order to maintain transparency, consistency and integrity of data/systems/processes to meet position goals and objectives. • Implement and manage reporting systems which may include generation of reports, utilizing relevant databases and programs. Provide comprehensive reporting services to management staff on a regular or as-needed basis. • Monitor the unit's progress toward meeting established goals and objectives by compiling, reviewing, and assessing reports and records to identify the cause and impact of delays or other problems. • Research and identify challenges and problems, and make recommendations to improve, solve and correct. • Report progress toward goals and objectives. Create benchmarks and systems to track and enhance progresses. • Evaluate and use resourcefulness to identify strengths, weaknesses, and implement a plan of action for continued improvement. • Develop networks, training, and written guidance to communicate and strengthen and involve the HR and labor and employee relations community. • Understand, study and integrate a complex system of principles, contracts, and known theories related to the topic into training material. • Conduct research and training needs assessments to ensure accuracy and function of data/systems/processes. NEGOTIATIONS AND GRIEVANCE PROCESS • Review collective bargaining agreements, provide input and consult with management on pathways of agreements for departmental use. • Facilitate transactions and/or proper use of systems and processes, coordinating logistical resources and support for departmental needs. • Oversee and administer the grievance process for Labor Relations matters. Review and evaluate grievances and other conflicts resulting from partnership agreements to determine if contractual violations have occurred and recommend appropriate remedies. • Other duties, as needed. Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights ONLY APPLICANTS WHO MEET THE MINIMUM REQUIREMENTS BELOW SHALL BE INCLUDED IN THE COMPARATIVE ANALYSIS PROCESS. MINIMUM QUALIFICATIONS Experience: Nine (9) years of professional business experience that includes directly leading Human Resource units and guiding the work of professionals. Must include at least two (2) years experience in Labor Relations. Typical elements of labor relations activities include enhancing relationships between management and employees, especially with respect to the collective bargaining agreements, union negotiations, coaching, mediation and conflict resolution. (Part time experience will be pro- rated). • OR- A combination of related education in Human Resources, Labor Relations, enhancing relationships between management and employees, especially with respect to the collective bargaining agreements, union negotiations, coaching, mediation and conflict resolution and/ or relevant experience in an occupation related to the work assigned equal to nine (9) years. Professional work involves exercising discretion, analytical skill, judgment, and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field and continuously studied to explore, extend and use additional discoveries, interpretations, and application and to improve data, materials equipment, applications, and methods. Required Skills and Competencies: • High level of integrity; • Detail oriented and highly accurate; • Ability to handle a large workload; • Strong oral and written communication skills; • Must have strong personal accountability, and the ability to build excellent working relationships with team, peers, and stakeholders; • Strong interpersonal and communication skills including coaching, conflict resolution, facilitation, and negotiation; • Excellent customer service skills; • Ability to maintain a high level of confidentiality and work with highly sensitive data and information; • Excellent reasoning, investigative, analytical, and problem solving agility; • Fluency in Microsoft Office Suite (Work, Excel, PowerPoint) and Google applications such as Gmail and hangouts; • Working knowledge of federal, state, and local employment laws, regulations, statutes, and rules; • Ability to read and comprehend the English language; • Ability to effectively communicate fluently in English both verbally and in writing; • Ability to work in a fast paced, quickly changing environment. Preferred Qualifications: (Candidates may receive higher ratings for possessing the preferred qualifications criteria.) • Experience managing labor relations in a government or corrections setting; • Experience in Human Resource management, specifically in supervising HR staff or functions; • Experience developing curriculum or training on labor relations topics; • Experience advising management on best practices; • Demonstrated success with the duties listed in the Description of the Job section. IMPORTANT INFORMATION The Assessment Process: Your application will be reviewed to determine if you meet the minimum Qualifications (MQ's). Applicants that meet MQ's will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, eSkills Assessment, oral assessment, written performance assessment or it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration. Be sure the "Work Experience" section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, Required Competencies and Preferred Qualifications as listed above. Resumes and "see resume" statements will not be accepted in lieu of the "Work Experience" section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants. If you have transcripts, a license or other relevant documentation regarding your qualifications, upload and attach copies to your application. If an unofficial copy of transcripts is being submitted at the time of application, transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process. In order to process a background investigation, your application must include at least (10) ten years of the most current work experience unless experience related to the job for which you are applying is later than (10) years. Failure to provide this information could result in delays and/or elimination from the background investigation process Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt to upload (attach) it. You are encouraged to print a copy of this announcement for your records Conditions of Employment: All job offers are contingent upon a successful medical screening by a healthcare professional, certifying the candidate's ability to perform the essential functions of the position. Applicant must consent to hold harmless CDOC and its agents and staff from any liability arising in whole or in part from the testing and the use of this information in connection with CDOC's consideration of application for employment. • Must be 21 years of age; • Possess a valid driver's license; • Possess a high school diploma or GED; • Have NO felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The CDOC shall not hire nor promote anyone who may have contact with an offender who has engaged in sexual abuse which includes acts, activity, and sexual behavior, in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents. • Applicants must be legally eligible to work in the United States to be appointed to this position. CDOC uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. CDOC does not sponsor non-residents of the United States. • Successfully pass all modules of the Colorado Department of Corrections Basic Training, to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics; • Possess the physical ability to successfully complete Defensive Tactics; • Lift arms above head and kick as high as own waist; • Stabilize another person to accomplish a controlled take down; • Use arms, palms of hands, shins, and feet to deliver blows; • Withstand impact (slow speed or with a safety bag) on own body from strikes/blows; • Swing a baton in a striking technique; • Rotate body 90 degrees with feet planted for striking with foot or using a defensive tactic; • Get down on one or both knees and up again with multiple repetitions; Will be exposed to Oleoresin Capsicum during Basic Training and will be exposed while on assignment; Must be able to see and hear in order to observe, address and respond to potential breaches in safety and security; Seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury; Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently; Work in situations involving assaultive behavior, physical control of another person and/or restraint situations; Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner; Work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed offenders; Communicate by talking, listening and/or signaling people to convey or exchange information, assignments; Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings; Willing and able to travel; Willing and able to work various shifts, days, afternoons, graveyards (nights) which includes a rotating shift schedule; TB (tuberculosis) screening is required of all new employees upon hire; Employees may be required to submit to regular serial testing and reporting for COVID-19. Successful completion of a background investigation is required. Should applicant's background reveal criminal charges, it shall be the responsibility of the applicant to provide the Department of Corrections with written/official disposition of any charges. The CDOC is committed to a work environment free from illegal drugs and alcohol. Employees (see exception below) may use marijuana in their personal time but are prohibited from working while under the influence of any substance, including marijuana. A drug test will be administered to all new employees; employees must successfully pass. Random drug screening will occur throughout employment. Exception: Peace Officer Standards and Training (POST) certified employees are prohibited from the use of marijuana. Health care professionals must check their licensing requirements regarding marijuana use. Appeal Rights: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules. Supplemental Information After submitting an application, you should receive an immediate email acknowledging your submission. If you do not get the email, please check to ensure you have actually submitted the application and typed the correct email address on the application. Include a working email address on your application; one that is checked daily as time sensitive correspondence WILL take place via email. You may receive email notifications from a Colorado Dept of Corrections employee or from this email address info@governmentjobs.com It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email; if you do not receive correspondence soon after the closing date or if you have questions about this job announcement, please contact Jennifer LaDuke at jennifer.laduke@state.co.us. SCHEDULED DATES OF POSSIBLE APPLICANT ASSESSMENTS (I.E., EXAMS, ORAL BOARDS, WRITTEN EXAMS) WILL NOT BE MADE UP. IF YOU FAIL TO SHOW AT THE APPOINTED DATE/TIME, MAKE-UPS WILL NOT BE ALLOWED. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Corrections is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Employee Relations Specialist, Ana Andersen, at doc_employeerelations@state.co.us or call 719-226-4401. ALL DEPARTMENT OF CORRECTIONS FACILITIES AND BUILDINGS ARE TOBACCO FREE. WE STRONGLY ENCOURAGE PROTECTED CLASSES TO APPLY