CDL Compliance Auditor (BPA3)

We are dedicated to growing a culture of belonging through our values:Respect | Trust | Diversity | Inclusion | Equity.At the Department of Licensing (DOL), we recognize the importance of work life harmony and strive hard to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.Our Licensing, Endorsements, Traffic Safety (LETS) section is currently looking for a Commercial Driver's License (CDL) Compliance Auditor to join their team!We are one of the most public facing state agencies and the second largest revenue generating agency in Washington State. We regularly interact with over 6 million Washington residents and collect nearly $3 billion in taxes and fees annually. We know our services are essential to our customers’ ability to live, work, drive, and thrive and we are committed to ensuring every resident has equitable and meaningful access to our services.If you have a Class A CDL and want to help keep the roads safe through training and compliance, we invite you to apply!As a CDL Compliance Auditor on the LETS team, you will provide excellent customer service, work efficiently, and inform customers about agency services. Your day-to-day responsibilities will include protecting public safety, ensuring regulatory compliance, and conducting audits of CDL Examiners and Training Providers to guarantee they administer tests properly according to state laws, rules, regulations, policies, and procedures. By performing audits, inspections, and investigations, you will assist with legal compliance and departmental standards. Additionally, as a technical resource, you will provide training on the laws and regulations impacting licensees and consumers. These licensing and regulatory duties ensure that licensees meet legal licensure prerequisites and adhere to established business and professional standards.Some of what you will be doing:• Certifying and evaluating CDL Third-Party examiners and Training Providers on behalf of the DOL.• Conducting certification, recertification, and reinstatement actions.• Evaluating examiners to ensure they are delivering skills tests in a manner consistent with DOL and statutory requirements and federal regulation.• Approving and/or Certifying exam routes.What you will bring:• Three (3) years of professional work experience managing, directing and/or conducting audits or investigations and business practices which could include:• Presenting relevant and pertinent information or evidence by professionally engaging with employers, employees, partners, witnesses, licensees.• Providing technical and rule related advice to business owners, their employees, or partners.• Presenting findings to intended parties.• Knowledge of auditing techniques or investigation skills.• Experience must include two (2) years of the following:• Analyzing and interpreting rules, policies, and procedures.• Identifying, collecting, organizing, and documenting data and information for report writing, preparing comprehensive and detailed reports.• Using Microsoft Suite office products.OR• Three (3) years of technical experience in a regulatory or licensing program environment, interpreting and applying laws, rules, regulations, etc.Up to two years of relevant education may substitute year for year for experience.What may set you apart:• Bachelor’s degree in accounting, auditing, business administration, public administration, or other related fields and one (1) year of experience in auditing, management, project management, investigations.• Experience conducting driver license skills test examinations OR training and/or evaluating others to conduct CDL skills test examinations.• Experience building positive working relationships and establishing trust and credibility with partner groups.• Experience developing and delivering training programs or presentations or assisting with training new or less experienced staff.• Completion of a recognized investigator or regulatory auditor training.• Experience or formalized training performing audits, inspections, or investigations of business and practices.• Experience working in DRIVES/POLARIS, user interfaces, web-based applications, and retrieving/updating data from unique department database systems.Additional Requirements of Employment:• Must hold a valid WA CDL Class A without restriction.• Ability to travel statewide frequently to include overnight stays.• Within six (6) months of hire become a Certified CDL Examiner.• Ability to pass a pre-employment drug/alcohol screening.• Prior to a new hire, a background check including Abstract Drivers Record and criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.• In addition, an acceptable fingerprint based criminal history background check is also required for this position, as a condition of employment. Fingerprints will be used to check the criminal history records of the FBI. You will have the capability to review and challenge any record through the FBI.• Pre-hire required Forms• Drug and Alcohol History Records Request• Medical Examiners Certificate• Safety and Performance History Records requestThe above mentioned forms will be requested only of candidates that have been selected to move forward in the hiring processThe Federal Motor Carrier Safety Regulations (49 CFR 391.21) require that all applicants wishing to drive a commercial vehicle list all employment for the last three years. In addition, if they have driven a commercial vehicle previously, they must provide employment history for an additional seven years (for a total of ten years). Any gaps in employment in excess of one month must be explained.DOL is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take steps to assure that people with disabilities are provided reasonable accommodation.For information about available accommodations, the interview process, or the position contact Sarah MooreCome join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity, equity, and inclusion!How to Apply:• Select the Apply button at the top of this job announcement.Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.A paycheck is just part of a total compensation package. We offer some of the nation’s best benefits.We value diverse perspectives and life experiences.We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.Veteran/Military Spouse Preference NoticeTo take advantage of veteran/military spouse preference notify the Talent Acquisition Team. Use a subject line that includes the title of this recruitment.The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, religion, sex (including gender identity), marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability.Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or may email the Talent Acquisition Team. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days.