DSHS ALTSA Public Benefits Specialist Supervisor

Public Benefits Specialist SupervisorHome and Community Services, as a division of the Aging & Long-Term Supports Administration (ALTSA), promotes, plans, develops, and provides an array of long-term services and supports to persons age eighteen and older with disabilities, seniors, and caregivers. These services and supports are intended to enhance the independence, dignity, and quality of life of individuals located in Region 1.The Public Benefits Specialist 5 supervises a unit of Public Benefits Specialists who determine eligibility for financial, medical, food, and long-term service and support programs. This is an opportunity to contribute to regional policy designs and gain management experience.Note: Occasionally you'll travel between DSHS Region 1 offices.Join us in Transforming Lives!Some of what you’ll do:• Evaluate ongoing employee performance• Identify, resolve, document, and implement personnel issues• Manage leave and attendance for staff• Establish unit workloads and quality standards and ensure equitable work distribution within the unit• Control the overall workflow of work processed by the unit• Review activity reports• Determine individual and unit training needs• Input and receive data using multiple automated systems• Collaborate with internal and external partners• Develop hiring strategiesWhat we’re looking for:• Ability to communicate and maintain working relationships with a wide range and level of staff• Excellent listening skills• Critical thinking skills• Ability to make professional judgments• Ability to remain calm and demonstrate patienceWho should apply?One year of experience as a PBS 3 or 4ORBachelor's degree and three years experience examining/processing medical insurance claims, unemployment insurance claims, or providing staff support in public assistance eligibility determination, or in a job analyzing, verifying, and evaluating financial data and information.Three years of out-of-state experience conducting financial eligibility determination for public assistance to include financial, medical, and food benefit programs will be considered toward experience.Note: Related or closely related experience may substitute year for year for education.Questions? Email Morgan Daggi or call the main Talent Acquisition line at 360-725-5810 and reference 09799.Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s mission that you bring equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.E-Verify® is a registered trademark of the U.S. Department of Homeland Security.