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IT App Development - Senior/Specialist

Bring your talent to the Gambling Commission and help us move forward in modernizing our information technology systems, applications, and be a valuable IT team member. If you are looking for change, challenge, and opportunity, apply today!Who We Are:The Washington State Gambling Commission is a state accredited, limited-jurisdiction law enforcement agency whose mission is to protect the public by ensuring that gambling is legal and honest. We license and regulate an estimated $3.5 billion gambling industry comprised to Tribal, commercial, and nonprofit businesses.Why Join Our TeamThe Gambling Commission provides excellent benefits.• A commitment to work/life balance by offering flexible schedules and telework options for many positions.• A commitment to equity, diversity, and inclusion that fosters an inclusive environment.• Statewide Employee Business Resource Groups, visit here to learn more.• Professional development opportunities.• Educational and career development aid.• Public Service Loan Forgiveness Eligibility.• A comprehensive benefits package designed to meet the needs of you and your family. Beyond the traditional benefits such as Health, Life Insurance, Retirement, and related benefits, we offer Flex Spending Accounts, Dependent Care Assistance, Deferred Compensation and so much more.https://www.youtube.com/embed/9M59gcDiY7g??&wmode=opaque&rel=0&wmode=opaque&rel=0About the opportunityThis position is a technical position involved in the planning, development, implementation, and maintenance of applications software and web services developed on agency’s systems and/or future cloud-based development platforms utilized and shared by users within and outside the agency. Provides highly complex development to support the team’s mission, leads the projects, trains and mentor’s junior or peers’ developers, and works independently of technical supervision.Some of what you will do:As the senior level Software Engineer for the systems within the agency’s Technology Solutions that supports core enterprise systems that include, but are not limited to:• Gambling Information Management system (GIMS)• Case Information Management system (CIMS)• Agency Information Management system (AIMS)• Agency My Account via SAW• Cloud Applications through Microsoft Office 365 tools such as PowerApps, Power Automate, etc.• Modernized Enterprise system (Polaris)Responsible for leading the planning, implementation, and on-going support of development practices on the current systems as well as future cloud-based development platforms.Provides senior / expert level IT services by designing, developing, testing, implementing and maintaining multi-dimensional web enabled information systems used to provide, manage, monitor and assess data required to make informed decisions at the enterprise, division, and business unit level.Another exciting aspect of this position is the agency is undergoing an important transformation in the technology area and the Application team will be contributing to the effort. The agency has finalized the business requirement gathering phase and is now transitioning to the next crucial stage of the Information Technology Application Modernization Project. This remains a top priority for our unit, and you’ll be a key player, bringing your skills and expertise to contribute significantly to the project’s success. Required Education and Experience:A bachelor’s degree or higher in Information Technology program or a closely related field; AND seven (7) years (full-time equivalent) of progressive information technology experience such as consulting, analyzing, designing, programming, installing and/or maintaining computer software applications, directing projects; providing customer or technical support in information technology. Additional years of experience can substitute for education on a one for one basis.ORAn associate degree or higher in Information Technology program or a closely related field; AND nine (9) years (full-time equivalent) of progressive information technology experience such as consulting, analyzing, designing, programming, installing and/or maintaining computer software applications, directing projects; providing customer or technical support in information technology. Additional years of experience can substitute for education on a one-for-one basis.OREleven (11) years (full-time equivalent) of progressive information technology experience such as consulting, analyzing, designing, programming, installing and/or maintaining computer software applications, directing projects; providing customer or technical support in information technology.At least three (3) years (full-time equivalent) of professional experience in the software development field.Experience must include:• Proven experience as a SQL Server Database Administrator or in a similar role.• Strong knowledge of SQL and SQL Server Management Studio.• Advanced or expert knowledge in programming and developing applications in the following languages: C#, C++, Visual Basic, JavaScript, VB Script, XML• Use of MS-Visual Studio Development tools to maintain agency and enterprise level systems, developing products in .NET Framework for use in web-enabled, multi-tiered systems.• Developing Web services using current versions of the .Net Framework.• Developing and testing MS-SQL Transact SQL statements.• Developing and testing Microsoft SQL Reporting Services (Local and Remote)• Managing/configuring Internet Information Services (IIS) at the enterprise level.• Providing consultation services to executive or executive support staff to provide innovative solutions for technology challenges.• Interpreting user requirements and software design documentation to be used for software development.• Implementation of adequate security controls to protect sensitive information and the IT infrastructure.• Advanced knowledge in analyzing, defining, optimizing, and/or managing databases and data.Preference may be granted to applicants with the following:• Demonstrated experience in Microsoft Dynamics 365 with strong knowledge of and experience with platform capabilities, out of the box configurations, customizations, and integration with other components such as SharePoint, OneDrive, Exchange Server, and Outlook etc.Must Have Competencies:• Experience in successfully designing, developing, or implementing applications in the following: ASP.NET, source code management, .NET Framework, Visual Studio, Visual Studio.net.• Experience developing using ADO. Net Entity Framework and Language Integrated Query (LINQ).• Experience using HTML, CSS, JavaScript, and jQuery for web user interface (UI) design with a focus on usability and customer experience.• Advanced experience in developing conceptual and logical data models and facilitating data analysis meetings with enterprise customers.• Advanced or extensive experience in developing physical data models and performing database utility functions such as database creation, loads, and reorganizations.• Demonstrated knowledge of writing queries - can write a simple query against one table, write left joins against one or more tables, write complex custom queries with multiple databases and record modification, write queries using case statements, write queries using sub selects, and write queries using aggregate functions.• Shows insight into the root-causes of problems. Generates a range of solutions and courses of action with benefits, costs, and risks associated with each.• Remains committed to helping agency staff long after initial solutions have been applied. Follows up to make sure desired outcomes are realized.• Looks for opportunities to help move a project along; volunteers to help others with projects or assignments.• Completes high volumes of work, keeping a rapid pace without sacrificing accuracy.• Demonstrate the following core competencies at a proficient level.• Achievement Orientation• Analysis & Problem Solving• Communication• Cultural Competency• Customer Service Orientation• Interpersonal Skills• Professional & Technical CompetenceThe Washington State Gambling Commission is a licensing, regulatory, and law enforcement agency. Applicants must be willing to undergo and be able to pass an extensive background investigation, which includes a criminal history check, credit check, and fingerprinting. Information obtained from background checks will not necessarily preclude employment.If hired, employees must adhere to the agency policy of prohibiting employees from serving as officers or managers of any corporation or organization that conducts a gambling activity. Employees may not participate in any licensed gambling activities in the state of Washington.The information provided in your application must support your supplemental questionnaire responses. To be considered for this opportunity, please submit:• A completed online application which includes current phone numbers and email addresses for at least three professional references.• A completed Supplemental Questionnaire where all questions are fully answered. Provide detailed responses to each question.• A resumeOther Important Information:The Washington State Gambling Commission is an equal opportunity employer. Individuals with disabilities needing assistance in the application process or need this job announcement in an alternative format should provide contact information via email to recruitment@wsgc.wa.gov. Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.For questions regarding this recruitment announcement, email us at recruitment@wsgc.wa.gov or call (360) 252-9964.

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What You Should Know About IT App Development - Senior/Specialist, State of Washington

Are you ready to take your IT skills to the next level? Join the Washington State Gambling Commission as a Senior/Specialist in IT App Development! Here at the Commission, we're on a mission to modernize our technology systems and you can play a pivotal role in that transformation. Our agency oversees a $3.5 billion gambling industry and is dedicated to ensuring that our operations are legal and honest. As a key player on our team, you'll lead the planning, development, and support of innovative applications that serve not only our agency but also our stakeholders. Get ready to dive into exciting tasks that span from developing the Gambling Information Management System to utilizing future cloud-based platforms. We value work-life balance and offer flexible schedules and telework options. Plus, there are lots of opportunities for professional growth and a comprehensive benefits package to support you and your family. If you're passionate about designing and developing cutting-edge applications in a supportive environment, we’d love for you to apply today and be a part of our dynamic team in Lacey, WA!

Frequently Asked Questions (FAQs) for IT App Development - Senior/Specialist Role at State of Washington
What are the primary responsibilities of the IT App Development Senior/Specialist at the Washington State Gambling Commission?

As the IT App Development Senior/Specialist at the Washington State Gambling Commission, your main responsibilities will include planning, designing, developing, and maintaining applications and web services. You'll implement current systems and spearhead exciting projects such as the Information Technology Application Modernization Project. Your expertise will also be essential in mentoring junior developers and providing high-level IT services, ensuring efficient operations for core enterprise systems.

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What qualifications are required for the IT App Development Senior/Specialist position at the Washington State Gambling Commission?

To qualify for the IT App Development Senior/Specialist role at the Washington State Gambling Commission, candidates should ideally have a bachelor’s degree in Information Technology or a related field, coupled with seven years of progressive experience in IT roles, or an associate degree with nine years of relevant experience. Extensive knowledge in programming languages such as C#, SQL, and others, along with strong database management skills, are crucial for this position.

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What kind of work environment can I expect as an IT App Development Senior/Specialist at the Washington State Gambling Commission?

The work environment at the Washington State Gambling Commission is welcoming and inclusive, emphasizing work-life balance. The agency provides flexibility with telework options and supports a culture of equity and diversity. You'll be part of a committed team that values professional development, offering various educational resources to help you thrive in your career!

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What tools and technologies should an IT App Development Senior/Specialist be familiar with at the Washington State Gambling Commission?

An IT App Development Senior/Specialist at the Washington State Gambling Commission should be familiar with MS Visual Studio, ASP.NET, SQL Server, and cloud applications like Microsoft Office 365 tools. Knowledge of programming languages such as C#, JavaScript, and advanced database management tools will be vital for the successful execution of your responsibilities.

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What is the application process for the IT App Development Senior/Specialist position at the Washington State Gambling Commission?

To apply for the IT App Development Senior/Specialist position at the Washington State Gambling Commission, candidates must complete an online application featuring professional references and a resume. Additionally, a supplemental questionnaire must be filled out thoroughly to provide context for your qualifications. After submitting your application, be prepared for an extensive background investigation as part of the hiring process.

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Common Interview Questions for IT App Development - Senior/Specialist
Can you describe your experience with application development in C# for the IT App Development Senior/Specialist role?

In your answer, detail specific projects where you used C#. Highlight your approach to problem-solving, the challenges faced, and the outcomes achieved. Emphasizing collaboration with team members can illustrate your ability to work effectively in a team environment.

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What strategies do you use to ensure your software design meets user requirements?

Discuss methodologies such as Agile or User-Centered Design that you've applied. Provide examples of how you gather user feedback and iterate on designs based on that input to create user-friendly applications.

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How do you stay current with emerging technologies relevant to the IT App Development Senior/Specialist position?

Mention specific resources you rely on, such as online courses, coding forums, or tech conferences. Highlight any recent skills you've acquired and how you apply them to enhance your projects or workflows.

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Explain how you approach troubleshooting complex application issues.

Provide a step-by-step breakdown of your troubleshooting process, using a specific incident if possible. Emphasize your analytical skills and how you collaborate with teammates to find solutions efficiently.

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What is your experience with SQL Server, and how would you use it in this role?

In your answer, highlight your proficiency with SQL Server Management Studio and any past projects where you optimized database queries or managed database structures. Mention how this experience would benefit the Gambling Commission.

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Describe your leadership experience in mentoring junior developers.

Discuss specific instances where you provided guidance and support to junior developers. Highlight your mentorship style and the positive impact it had on team performance and culture.

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How do you prioritize tasks during a project to meet deadlines?

Explain your approach to task management, citing tools like Trello or Asana that you may use. Include how you communicate priorities with your team and adapt when necessary to ensure project goals are met.

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Can you walk us through your experience with web services and APIs?

Detail any specific projects involving API development. Highlight your understanding of RESTful services and how you integrated them into existing systems, and ensure to mention the benefits these services provided.

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What methods do you utilize for ensuring application security?

Discuss best practices you've employed, such as implementing encryption, secure coding techniques, or vulnerability assessment tools, emphasizing the importance of maintaining data security in your role.

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How would you handle disagreements with stakeholders regarding project requirements?

Show your conflict resolution approach: listen actively, acknowledge their concerns, and provide data or examples to support your viewpoint. Stress the importance of collaboration to ensure project success.

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Full-time, on-site
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December 7, 2024

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