Solutions Engineer - Series A AI Startup

We are one of the leading tech investment firms globally, with a track record of investing in some of the most valuable companies in the world.

We are helping our early stage (Pre-Seed -> Series B) portfolio companies grow their teams.

One of our portfolio companies is looking to hire a Solutions Engineer who will take responsibility for ensuring the success of new and existing customers to scale the company's AI product.

We are looking for people who have a few years of experience in a customer facing engineering position, ideally with enterprise customers (though not a requirement). You should feel comfortable working full-stack as an engineer.

It is a role that won't easily fit into the standard 9-5 setting as supporting their customers doesn't occur on an easy timeline.

They have a hybrid work policy, with 2-3 days a week in-person in their San Francisco office.

While being good at what you do are table stakes, we believe the following will make you successful in a startup:

• Optimistic individuals are persistent, determined, and unwilling to give up in the face of adversity. They keep working towards a goal or objective despite setbacks or failures. Optimism often involves a combination of perseverance, resilience, and determination.

• Growth-oriented individuals embrace challenges, persist in the face of setbacks, and see effort as a key to success. They are willing to take risks and push themselves outside of their comfort zones. Growth-oriented individuals are curious, see learning as a lifelong process, and embrace feedback. They are willing to try new things, and are not afraid to change direction if something isn’t working.

• Effective individuals collaborate well, work consistently and purposefully towards achieving their goals, efficiently manage their time, and are self-motivated. They are able to identify problems, analyze them critically, and develop effective solutions.

Please note that many early stage startups are unable to sponsor visas of any kinds (ie, no transfers, no sponsoring of student visas, or no sponsoring of new visas).