Tumi Overview:
Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. Designed in America, for Global Citizens everywhere. The brand is sold globally in over 75 countries through more than 1,900 points of sale. For more about TUMI, visit www.TUMI.com.
Position Summary:
As part of our Retail team, the Stock Manager is responsible for supporting a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.
The ideal candidate is committed to supporting client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s build client awareness, provide world-class service, and grow the brand.
Key responsibilities:
Performance to Goals:
- Support team in meeting and exceeding individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
Operations/Problem Solving and Compliance:
- Timely process all incoming shipments, transfers, RTV’s and repairs.
- Verify that delivery quantities received match packing slips and ensure discrepancies are reported on a daily/weekly basis.
- Maintain stockroom organization and cleanliness.
- Monitor inventory levels to maximize efficiency. Replenish the flow of merchandise from the stockroom to the sales floor daily.
- Participate in formal bi-annual or annual inventory audits.
- Maintain an up-to-date list of all offsite inventory. Review product reporting weekly/monthly. Partner with manager weekly on inventory and supply needs. Prepare for and participate in floor moves and promotion changes.
- Adhere to all company policies and procedures.
Communication and Relationship Building:
- Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team.
- Demonstrate ethical conduct when completing job duties.
- Promote the organization’s business goals and adapt flexibly to change.
- Collaborate effectively with team.
- Monitor and assist with the training and development for stock associates.
Qualifications:
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment.
- Possess a “client first” service mentality.
- Have a strong sense of integrity and an ability to lead by example.
- For stores with off-site storage locations, have a valid state driver’s license and state mandated insurance.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
Associate Benefits:
- Medical, dental, vision, life insurance
Tumi…..Perfecting the Journey
- This job description is not an exhaustive list of all functions that may be required, and this description may be subject to change. Nothing in this description restricts TUMI’s right to assign or reassign duties and responsibilities to this position at any time. Employees or applicants who believe they need a reasonable or religious accommodation should request one from management or Human Resources. The Company complies with all applicable accommodation requirements.