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Community Manager

Role:

We are seeking an experienced and proactive Community Manager to join the STON.fi DEX team. This role is pivotal in transforming our online presence into an active and vibrant community hub. The ideal candidate will excel at fostering meaningful conversations, encouraging member interactions, and crafting compelling posts to engage our audience across multiple social platforms.

Responsibilities:

  • Develop and execute a community activation strategy for platforms including Telegram, X, Discord, Reddit, LinkedIn, and YouTube.

  • Create and manage engaging content (posts, threads, discussions) tailored to each platform, focusing on both informative updates and interactive communication.

  • Foster a lively community by initiating discussions, hosting events, and encouraging member interaction.

  • Plan and moderate community activities, such as AMAs, contests, polls, and topic-specific discussions.

  • Build and maintain relationships with community members, influencers, and crypto enthusiasts.

  • Monitor, respond to, and escalate community feedback, questions, and issues as necessary.

  • Analyze community engagement metrics and provide regular reports on growth, participation, and sentiment.

  • Collaborate with the marketing team to align messaging, campaigns, and community goals.

  • Stay updated on industry trends and competitors’ community-building strategies to innovate and refine our approach.

Qualifications:

  • Proven experience in community management and social media for tech, crypto, or blockchain projects.

  • Excellent written and verbal communication skills in both English and Russian.

  • Strong understanding of social platforms and their dynamics, including Telegram, Twitter, Discord, Reddit, LinkedIn, and YouTube.

  • Creativity and the ability to craft compelling content that resonates with diverse crypto audiences.

  • Track record of successfully growing and engaging online communities.

  • Knowledge of crypto and DeFi ecosystems is a strong advantage.

  • Data-driven approach with experience analyzing engagement metrics and community sentiment.

  • Self-motivated, proactive, and capable of managing multiple tasks simultaneously.

  • If you are passionate about building vibrant communities and enhancing engagement within the crypto and DeFi space, we would love to hear from you!

What we offer:

  • A remote work environment with flexible hours.

  • Competitive salary.

  • A team of industry experts who are passionate about innovation in blockchain and financial technology.

Average salary estimate

$65000 / YEARLY (est.)
min
max
$50000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Community Manager, STON.fi

Are you ready to make an impact as a Community Manager at STON.fi? We're on the lookout for an innovative and proactive individual who can transform our online presence into a thriving community hub for crypto enthusiasts. In this remote position, your main goal will be to foster meaningful conversations and maintain engagement across platforms like Telegram, X, Discord, Reddit, LinkedIn, and YouTube. You'll develop and execute a community activation strategy that sparks discussions and encourages member interaction, crafting exciting posts tailored for each platform. You’ll also host engaging community activities like AMAs, contests, and polls to keep the energy high and the conversations flowing. Building relationships with community members and influencers to maintain a vibrant atmosphere is key, as well as monitoring feedback to ensure everyone feels heard. We're looking for someone with proven experience in community management within tech, crypto, or blockchain projects, as well as excellent English and Russian communication skills. If you're a creative thinker who can craft compelling content that resonates with diverse audiences, then you'll thrive in this role. With a competitive salary and a team of industry experts passionate about innovation in blockchain and financial technology, we’re excited to see how you can make our community even better. If you're passionate about the crypto and DeFi space and ready to drive engagement, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Community Manager Role at STON.fi
What does a Community Manager do at STON.fi?

A Community Manager at STON.fi is responsible for transforming our online platforms into an engaging community hub. This includes developing community activation strategies, creating and managing content, fostering discussions, and hosting community activities like AMAs and polls.

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What qualifications do I need to be a Community Manager at STON.fi?

To become a Community Manager at STON.fi, you should have proven experience in community management, excellent communication skills in English and Russian, and a strong understanding of social media platforms relevant to the crypto and tech industry.

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What platforms will I manage as a Community Manager at STON.fi?

As a Community Manager at STON.fi, you will manage several platforms, including Telegram, X, Discord, Reddit, LinkedIn, and YouTube, tailoring your content and engagement strategies for each to foster meaningful conversations.

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Is experience in crypto or blockchain necessary for the Community Manager role at STON.fi?

Yes, having knowledge of the crypto and DeFi ecosystems is a strong advantage for the Community Manager role at STON.fi, as it allows you to better engage with our audience and understand their interests.

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What types of activities will I organize as a Community Manager at STON.fi?

As a Community Manager, you will organize various community activities, including discussions, contests, polls, and AMAs that encourage interaction among members and keep the community engaged.

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What kind of metrics will I analyze as a Community Manager at STON.fi?

You will analyze community engagement metrics such as growth rates, participation levels, and member sentiment, using this data to provide reports and refine your community-building strategies.

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What is the work environment like for a Community Manager at STON.fi?

The work environment for a Community Manager at STON.fi is remote with flexible hours, allowing you to manage your time effectively while collaborating with a team passionate about blockchain innovation.

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Common Interview Questions for Community Manager
How would you initiate engagement in a new community as a Community Manager?

To initiate engagement in a new community, I would start by understanding the community's interests and needs, creating tailored content that resonates with them, and hosting introductory events to encourage members to share their thoughts and experiences.

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Can you describe a strategy you would use to manage a multi-platform community?

I would develop a cohesive content calendar that aligns messages across all platforms while customizing posts to fit each platform’s audience and dynamics, ensuring consistent engagement without feeling repetitive.

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What methods do you use to monitor community sentiment?

I use tools to track engagement metrics, analyze feedback from community members, and actively participate in discussions to gauge sentiment firsthand, allowing me to make informed decisions on community interaction.

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How would you handle negative feedback from a community member?

I would first acknowledge the feedback privately, ensuring the member feels heard. Then, I would address the issue constructively and transparently in the community, demonstrating our commitment to improving based on user input.

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What role do events play in community engagement?

Events are crucial for community engagement as they create opportunities for real-time interaction, education, and fun, helping to forge deeper connections between members and fostering a sense of belonging.

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How do you ensure diversity in community participation?

To ensure diversity, I would actively invite participation from various groups, create inclusive content, and host events that appeal to a wide audience, ensuring everyone feels encouraged to participate.

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How do you stay updated on industry trends?

I stay updated on industry trends by following relevant news sources, participating in forums, attending webinars, and engaging with other professionals in the crypto and blockchain space to share insights and learnings.

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What creative strategies would you use to grow the community?

I would employ creative strategies such as gamifying interactions, collaborating with influencers, hosting themed discussions, and running contests or challenges that motivate members to participate and invite others.

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How do you measure the success of community initiatives?

Success can be measured through engagement metrics such as participation rates, sentiment analysis, and feedback from members which reflects the impact of community initiatives on overall member satisfaction.

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Describe a successful campaign you ran in a previous community management role.

In a previous role, I ran a campaign focusing on user-generated content where members shared their experiences and stories. This not only increased engagement but also fostered deeper community ties, resulting in a noticeable uptick in active users.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 26, 2024

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