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Tier 2 Payments Support Specialist image - Rise Careers
Job details

Tier 2 Payments Support Specialist

Newbook is looking for a Tier 2 Payments Support Specialist to join their support team, providing top-notch service and expertise in payments.

Skills

  • Merchant services knowledge
  • Customer service skills
  • Excellent communication skills
  • Technical troubleshooting abilities
  • CRM system experience

Responsibilities

  • Provide guidance and support to clients over phone and email
  • Utilize existing knowledge base to resolve cases
  • Collaborate with team members to resolve issues
  • Serve as subject matter expert for payments ecosystem
  • Train support representatives on payments support

Education

  • Bachelor’s degree in Business Applications, Computer Science, or related field
  • Experience in Merchant Services or Financial areas

Benefits

  • Generous health coverage
  • 401(k) match after 60 days
  • Flexible vacation policy
  • Fully-paid parental leave
  • Home office stipend
To read the complete job description, please click on the ‘Apply’ button
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CEO of Storable
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Chuck Gordon
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SpareFoot's company mission is to make moving and self storage easy for everyone.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$52,000/yr - $75,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 9, 2024

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