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Account Executive - AMER

Location: Remote from USA, ideally between CST and EST to work with the EMEA team

Team: Sales

Contract type: Full-time

Start date: Immediately


In the digital age, content rules.

The way we create, share, and distribute content is evolving. Brands are broadcasters, individuals are creators, and everyone has a story to tell or a solution to showcase. That’s where we come in.

Say hello to Strapi—an open-source, JavaScript-based, headless CMS designed to empower the world’s creativity and productivity by unlocking the power of content. Community-driven and free, we’re committed to keeping it that way, forever.


🚀

You could be joining a globally distributed team of over 60 Strapiers from the USA, France, Africa, Italy, and beyond. At Strapi, we offer a fully remote, inclusive, and diverse environment, embracing collaboration, transparency, and care at every level.

Strapi’s culture is centered around empowerment and opportunity. If you believe in your ability to contribute and elevate our team, we’d love to hear your story—even if you don’t meet every single requirement. Few of us would be here if we hadn’t taken the chance.


🙏🏾 Why your role is important at Strapi

As Strapi embraces a Product-Led Growth (PLG) and Product-Led Sales (PLS) strategy for 2025, we are transforming the way our sales team operates to meet the needs of a rapidly growing customer base and an evolving market.

Our team is small but mighty: five professionals, including a Sales Manager, a Sales Engineer, a Partner Development Manager, and two Account Executives. Together, we focus on driving growth through acquiring new logos and expanding opportunities within our existing customer base.

This is an opportunity to make a significant impact in a startup with solid double-digit revenue growth, and to work with some of the world’s leading companies, including Rakuten, Tesco, IBM, eBay, Mitsubishi, and more. You’ll play a key role in shaping our approach to PLS, building trust with clients, and helping them succeed with Strapi’s Enterprise Edition.


👋🏿 The Sales department culture

Caring approach: Care is one of our values. Not only do we want to care for our employees (have a look at our benefits package to get an idea), but we also want to be real partners with our customers. We aim to build a long-term relationship with them, not sell at all costs!


📋 What will my job look like on a daily basis?

- You ensure our users are successful by understanding their project and ensuring that Strapi is a good fit for their use case

- You qualify leads (there is no SDR in the team) and build a strong relationship with the most promising ones for both new logo and expansion

- You manage mid-market and complex enterprise sales cycles with multiple engagement points: IT, Product Management, - - Marketing teams, and other lines of business.

- You navigate through the procurement process to close deals.

- You facilitate the transition to the Customer Success Managers when a deal is closed.

- You store and update information in our tools (HubSpot, Chargebee, etc.).

- You document our processes in our Sales handbook.

- You share feedback you receive with the Product team.

- You participate in our go-to-market strategy for the relevant markets and organizations in your territory.

- You are an expert in Strapi, and in Headless CMSs in general.


💙 About you:

- A strong desire to make our users successful.

- A passion for technical products and a hands-on behaviour

- Always looking to understand the "why" behind the "why."

- Experience in selling technical software.

- Experience in selling to developers.

- Familiar with Sales Methodology such as MEDDIC or BANT

- Excellent negotiation, presentation and closing skills

- Strong interpersonal and presentation skills.

- Outstanding verbal and written English communication skills.

- You share our values and work by those values.

It's even better if you're:

- Familiar with the JAMstack ecosystem.

- Preferred experience with Content Management Systems.


We understand that no candidate checks every box. If you believe you can bring value to our team and help us reach new heights, we’d love to hear your story. After all, most of us took a chance—and it paid off.


👾 Strapi benefits:

🌍 Work from anywhere: We're a remote-first company, so we can work wherever our home is. And WiFi.

🚑 Expanded health benefits: Including premium medical, dental, and vision coverage.

💰 Equity for everyone: We win together. On top of a competitive salary, every Strapier has equity that grows with you in the company.

🐣 Parents on a mission: 16 weeks of fully paid parental leave for every new Strapi parent.

💻 You'll always be up to date: We’ll cover all hardware and software needed, so you’re always with the latest versions.

🎓 Grow as you are: From day one, we provide budget and tools to learn and grow both professionally and personally.

🎉 Offsite: We all gather physically or virtually twice a year.

🌱 Mental health support: We offer Moka.care one-on-one sessions with certified specialists.

👭 Referral program: $1500 if your recommendation gets hired

🙏🏾 Emergency days: 5 paid days per year for each Strapier in trouble (miscarriage, grief, domestic violence, sick kids or dependents) who needs a day or a few days off to manage it.


💥 Our Talent Acquisition process:

This process tends to take 2-3 weeks, but happy to adapt to your specific needs.


Meet the team!

- First video call with the Hiring Manager

- Technical assessment & Assessment debriefing

- Team meetings (with a few Strapiers)

- Meeting a Co-Founder

- References check


More details here: https://miro.com/app/board/uXjVOMEXZ58=/


At any moment, the process can stop, and the team will be happy to give you a call to share their feedback or get into more details.


🎉 Celebrating You being YOU!

Strapi's mission is to empower a global community of users to create a million unique, tailor-made projects. To achieve this, we're building a diverse team that reflects the people we serve. We are dedicated to fostering a safe and inclusive workplace where everyone feels empowered to bring their authentic selves. Your individuality, your unique perspectives, experiences, cultures, and challenges, enriches our team and drives us all to be our best.

We are committed to providing an accessible and inclusive hiring experience. If you need any accommodations during the interview process, please let us know—we're here to support you every step of the way.


📖 Want to learn more about us?

Take a look at our open positions at our Careers Website, Join our community, read our latest news at Strapi's blog, learn more about our story and check out our Glassdoor page!


Average salary estimate

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$90000K

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What You Should Know About Account Executive - AMER, Strapi

Are you ready to take your sales career to new heights with Strapi as an Account Executive - AMER? Based in the USA, ideally working remotely between CST and EST, this full-time position is an exciting opportunity to be part of a fast-growing company that's transforming the content management landscape. At Strapi, we believe every individual has a story to tell, and as an Account Executive, you'll help clients share theirs using our innovative, open-source, headless CMS. You'll join a dynamic, globally distributed team of five sales professionals dedicated to fostering genuine relationships with clients and driving growth through strategic partnerships. Your role will include understanding client needs, qualifying leads, negotiating contracts, and ensuring a smooth transition as they dive into the incredible features of Strapi’s Enterprise Edition. By building trust and delivering value, you will not only contribute to our revenue growth but also positively impact our customers' success stories. With Strapi's empowering culture, you'll have the chance to be a real partner to our clients instead of just selling a product. So, if you're passionate about technology, skilled in software sales, and ready to embrace a collaborative environment that celebrates diversity and innovation, we would love to learn more about you. Join us on our mission to unlock creativity and productivity through the power of content!

Frequently Asked Questions (FAQs) for Account Executive - AMER Role at Strapi
What is the role of an Account Executive - AMER at Strapi?

As an Account Executive - AMER at Strapi, you'll focus on acquiring new clients while expanding opportunities within our current customer base. This role is pivotal as Strapi shifts towards a Product-Led Sales approach, enabling you to build strong, lasting relationships with a diverse range of clients.

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What qualifications do I need to become an Account Executive - AMER at Strapi?

To excel as an Account Executive - AMER at Strapi, you'll need experience in selling technical software, excellent negotiation skills, and familiarity with sales methodologies like MEDDIC or BANT. Also crucial is a passion for empowering users and helping them succeed through our open-source headless CMS platform.

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What does the daily work of an Account Executive - AMER involve?

Daily tasks for an Account Executive - AMER at Strapi include engaging with potential clients, qualifying leads, managing sales cycles, and facilitating handoffs to Customer Success Managers. Your contributions ensure users find the right solutions with Strapi, ultimately boosting their projects' success.

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What types of clients will I work with as an Account Executive - AMER at Strapi?

As an Account Executive - AMER at Strapi, you'll have the opportunity to work with a range of clients, including renowned companies like IBM, eBay, and Mitsubishi. You'll foster relationships with various stakeholders, including IT and product management teams.

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What kind of company culture does Strapi promote for its Account Executives?

Strapi promotes a culture of care, collaboration, and inclusivity among its team members. As an Account Executive - AMER, you'll be part of a supportive environment that values transparency and encourages contributions from all team members.

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What benefits can I expect when joining Strapi as an Account Executive - AMER?

Joining Strapi as an Account Executive - AMER provides you with a competitive salary, expanded health benefits, equity options, and support for professional growth, including budget for learning tools. You'll also enjoy a remote work setup and a commitment to mental health support.

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How does Strapi support professional growth for Account Executives?

Strapi emphasizes professional development through structured learning budgets and tools. As an Account Executive - AMER, you'll have access to resources that help you grow both personally and professionally within the dynamic content management landscape.

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Common Interview Questions for Account Executive - AMER
Can you explain your experience with technical software sales?

Share specific examples where you successfully sold technical solutions, emphasizing your understanding of client needs and how you tailored your approach to meet those needs. Highlight any achievements or metrics that demonstrate your success.

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How do you qualify leads in a sales process?

Discuss the criteria you typically use to qualify leads such as their budget, authority, need, and timeline. You might also mention any specific sales methodologies you've employed, like BANT or MEDDIC, to explain your systematic approach.

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What strategies do you use to build relationships with clients?

Talk about your focus on understanding the client's business, maintaining open lines of communication, and providing insights that matter to them. Highlight your belief in building long-term relationships rather than transactional sales.

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Describe a challenging sales cycle you encountered. How did you handle it?

Choose a challenging sales experience that required persistence and creativity. Explain the steps you took, such as identifying barriers, adjusting your strategy, and ultimately how you achieved success.

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What role does teamwork play in your sales approach?

Emphasize collaboration with other departments, such as marketing and product development, to ensure seamless communication regarding client needs and solutions. Teamwork enhances the sales process and creates a unified effort toward client success.

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How do you keep up with industry trends in content management?

Demonstrate your proactive approach to learning about industry changes by discussing resources you utilize, such as blogs, webinars, or forums. Your knowledge of the JAMstack ecosystem could be a strong talking point.

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How would you approach selling Strapi's Enterprise Edition to a prospective client?

Outline how you would identify the client's requirements, emphasize Strapi's unique value propositions, and illustrate the tangible benefits the Enterprise Edition can provide. Tailoring your message to resonate with their needs is key.

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What do you believe is the most important metric to track in the sales process?

Discuss your belief in tracking metrics that can drive revenue growth, such as conversion rates, average deal size, or customer acquisition costs. Explain how these metrics can inform your strategy.

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What selling techniques do you find most effective?

Share techniques like active listening, consultative selling, and storytelling that have proven effective in your experience. Providing real-world examples will demonstrate your proficiency.

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Why do you want to work at Strapi as an Account Executive - AMER?

Express your admiration for Strapi’s mission and culture. Highlight how your values align with those of the company, and how you envision contributing to the team while helping clients succeed with the Strapi platform.

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Strapi is the leading open-source headless CMS, giving developers the freedom to use their favorite tools and frameworks while helping editors easily manage their content and distribute it to any devices or channels. The remote-first company has o...

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Full-time, remote
DATE POSTED
November 27, 2024

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