Strategic Account Manager - iGaming/Sports Betting - Remote

PayNearMe develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to manage and accept payments. Our modern, flexible and reliable platform is built from the ground up to increase engagement, improve operational efficiency, and drive down the total cost of accepting payments.

MoneyLine™, powered by PayNearMe, simplifies end-to-end money movement for iGaming and sports betting operators. It delivers the most reliable payment experience across key touch points with players, including cashiering, deposits, payouts, cash at cage, engagements and more. With one platform and one integration for key deposit and payout types, operators can reduce costs, get to market faster, and make the entire payment experience seamless for their players.

The iGaming and Customer Success teams at PayNearMe are diverse and collaborative groups that love to delight customers (gaming operators, platform providers, etc.) with a simple, powerful payments solution. We’re in growth mode and looking to add a dynamic Strategic Account Manager to drive adoption and growth with leading iGaming operators in the US market. This position will report directly to the Director of Customer Success

What you’ll own and be responsible for:

• Provide daily account management and customer success for key merchants in our Gaming vertical (online casinos, advanced deposit wagering, sports gaming) including status reporting, implementing different initiatives, and executing on promotions
• Build long-term relationships by exceeding customer expectations to ensure retention and identify areas to expand our relationships
• On-board and train merchants on our payments platform
• Comfortable managing projects with internal and external groups for marketing efforts, competitive selling, partnerships and integrations, feature enhancement, and support needs
• Achieve or exceed assigned quarterly and bi-annual revenue quotas and MBOs

Requirements

• 3-5 years work experience in account management
• Payments industry experience required, gaming experience strongly preferred
• Proven success of relationship management at the executive level
• Proven success at managing multiple enterprise accounts across all levels of the organization
• Ability to manage escalations to resolution with a sense of urgency and problem solving skills
• Technical acumen to understand the payments process and platform
• Excellent communication (written, oral) and presentation skills
• Strong organizational and follow-up skills
• Ability to work in a fast paced, team environment
• Self-motivated and driven to succeed
• Proficiency with MS office and data analytics for tracking account performance and growth
• Experience with web-based sales enablement tool

Location: Flexible/Remote

Travel: 25%

Benefits

• Great compensation package plus extensive benefits
• Remote working opportunity
  
• Fast-paced and professional work culture
• Company-paid health insurance including medical, dental, and vision
• Company-sponsored life and disability insurance
• Stock options package
• Stimulating start-up culture committed to diversity and inclusion
• Flexible time off
• Paid parental bonding leave
• Team outings and events when permitted

Salary Range: $100,000 - $125,000 plus OTE

PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders.

We’re in this together to do the right thing. We deliver real results we are proud of while remaining respectful, transparent, and flexible.

PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply.

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CALIFORNIA CONSUMER PRIVACY ACT: APPLICANT NOTICE

Effective Date: January 1, 2020

Last Reviewed on: December 23, 2019

PayNearMe MT, Inc. (collectively, the “Company”) are providing you with this Notice (“Notice”) to inform you about:

• the categories of Personal Information that the Company collects and maintains about applicants; and
• the purposes for which the Company uses that Personal Information.

For purposes of this Notice, “Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly with, a natural person that the Company may collect in connection with screening applicants for job openings at the Company.

• Identifiers and Professional or Employment-Related Information. The Company collects identifiers and professional or employment-related information, which may include some or all the following: real name, nickname or alias, postal address, telephone number, e-mail address, membership in professional organizations, professional certifications, language skills, and current and past employment history. The Company collects this Personal Information to evaluate previous job performance and consider applicants for positions, to develop a talent pool and plan for succession, to conduct applicant surveys, to maintain an internal applicant directory and for purposes of identification, to promote the Company as a place to work, and for workforce reporting and data analytics/trend analysis.
• Personal Information Categories from Cal. Civ. Code § 1798.80(e). The Company may collect categories of Personal Information listed in Cal. Civ. Code §1798.80(e), other than those already listed above, (a) to the extent necessary to comply with the Company’s legal obligations, such as to accommodate disabilities; (b) to conduct a direct threat analysis in accordance with the Americans with Disabilities Act and state law; (c) for occupational health and safety compliance and record-keeping; and (d) to respond to an applicant’s medical emergency.
• Characteristics of Protected Classifications Under California or Federal Law. The Company may collect information about race, age, national origin, disability, sex, and veteran status as necessary to comply with legal obligations, including the reporting requirements of the federal Equal Employment Opportunity Act, the federal Office of Contracting Compliance Programs (applicable to government contractors), and California’s Fair Employment and Housing Act. The Company collects this Personal Information for purposes including: to comply with Federal and California law related to accommodation. The Company also collects this category of Personal Information on a purely voluntary basis, except where required by law, and uses the information only in compliance with applicable laws and regulations.
• Education Information. The Company collects education information such as resumes and graduation records. The Company collects this Personal Information to determine suitability for roles, to determine eligibility for training courses, and to assist with professional licensing.
• Profile Data. The Company may collect profile data, including the following: psychological assessments, behavior analyses, or other profiling of its applicants. The Company collects this Personal Information to determine aptitude for certain positions and job assignments as well.
• Background Screening Information. In the event that an applicant is given a formal job offer, the Company collects background screening information prior to hiring, including results of the following types of background screening: criminal history; sex offender registration; motor vehicle records; credit history; employment history; drug testing; and educational history. The Company collects this Personal Information to screen for risks to the Company and its clients, and continued suitability for their jobs and to evaluate applicants for promotions.

Assistance for Disabled Applicants

Alternative formats of this Notice are available to individuals with a disability. Please let us know if you need assistance.

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