Job details

Strategic Business Partner - Government

About CCL:

The mission of the Center for Creative Leadership is to advance the understanding, practice, and development of leadership for the benefit of society worldwide. Founded in 1970, for over 50 years CCL has helped individuals and organizations unlock their potential through an exclusive focus on creating research-backed, transformational developmental experiences. Through decades of both research and practice, our esteemed faculty of behavioral scientists, researchers, and coaches have pioneered best practices in the leadership development industry and delivered unparalleled expertise in addressing leadership challenges globally.

General Summary

The Strategic Business Partner (SBP) supports the Global Markets Americas strategy by engaging in activity that increases client retention, satisfaction, and loyalty with our existing clients; maximizes penetration across the business with our existing clients to increase share and impact; and prospecting and capturing business specifically for CCL’s work with the Federal Government and Military. This role works in collaboration and partnership with Leadership Solutions Partners (designers and facilitators), Implementation Partners and other subject matter experts to meet clients’ business needs and advance CCL’s mission. The SBP takes the lead role in the sales and long-term account management, including strategic account planning, segmenting, and prospecting, qualifying, contracting and relationship management. SBPs leverage consultative selling to identify clients’ critical business needs and how CCL can help them succeed in addressing them through leadership strategy and development.

Principal Duties and Responsibilities

Effectively articulates CCL’s mission and value proposition with clients, prospects, and partners.

Responsible for developing an assigned portfolio of accounts, including developing and implementing client acquisition strategies and leveraging marketing efforts in the government sector. Responsible for meeting an individual revenue target each fiscal year.

Proactively develops and advances new government accounts to contract that support the Global Markets Americas strategies, based on their assigned portfolio, in line with the CCL business need and government pricing standards.

Serves as Client Relationship Manager for their portfolio accounts, manages and maintains key client relationships for the purpose of building long-term business and impact.

Responsible for developing, managing, updating, and communicating a robust opportunity pipeline from lead/prospect identification through contract. With Accurate forecasting as to when business will close and spend will occur by client.

Leverages Client Relationship Management systems to capture critical account and pipeline information for use with account teams, Regional Sales Director, and the broader enterprise.

Leverage’s relationship and insight with the client to assess client needs and determine desired learning outcomes. Links outcomes to CCL portfolio with consideration for the client’s readiness, training infrastructure and learning culture.

Leads account teams including Leadership Solutions Partners, Implementation Partners, and other subject matter experts across the enterprise.

Manages margin through utilizing established standard government pricing for all products and solutions design and delivery, ensures client satisfaction and expectations are realized, negotiates solution and contracting scope, along with support of Implementation Partners, Contracts Specialists and Sales Leadership.

Participates as part of the Americas Sales group, sharing best practices, learning about new CCL products and offerings and how best to integrate with clients, and supporting team and enterprise goals.

Education

Graduate business degree (or progress towards) or bachelor’s degree and commensurate experience required.

Experience/Work Background

3-6 years proven consultative sales experience with government clients preferred.
Demonstrated skills in targeting and prospecting for new clients.
Demonstrated ability in successfully managing client throughout the buying cycle.

Specific Knowledge, Skills and Abilities Required

Effective interpersonal skills and the ability and desire to work with and credibly present to diverse levels of a prospect’s personnel, including senior executives in both formal, informal and virtual settings.

Demonstrated ability to advance large-scale account opportunities, resulting in revenue generation.

Demonstrated account team leadership ability (through successful supervisory experience, or accountability for generating positive results through others).

Ability to gather and assimilate data quickly (through data sources and conversations), making connections that gives a client deeper insight and increases their readiness to purchase.

Flexible, adaptable with clients, colleagues and organization needs.

Ability to work both independently and as part of a team.

Exemplary oral and written communication skills.

Proven organizational and planning skills.

Skilled in Windows PC environment and CRM data management.

Up to 25% travel required.

Pay and Benefits

The hiring range for this role starts at $100,000. Offer will be commensurate with relevant qualifications and professional experience. Role is Sales Incentive Plan eligible.
403(b) Savings Plan with employer contribution
Medical insurance
Telemedicine
Dental insurance
Vision insurance
Health savings and flexible spending accounts
Paid time off and paid holidays
Employer-paid short-term and long-term disability
Employer-paid life insurance
Employee and family assistance program
Various voluntary options for additional plans or coverage levels

The Center for Creative Leadership is committed to a policy of equality of opportunity for all its employees and applicants for employment regardless of race, color, sex, age, national origin, sexual orientation, gender identity, genetic information, religion, military status, veteran status, or disability or any other protected class under federal, state, or local law.

We are proud to be creating an accessible and supportive work environment where each employee is encouraged to bring their unique ideas, backgrounds, and experiences to the workplace. For more information about our equity, diversity and inclusion efforts, please click here.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

CCL (Center for Creative Leadership) Glassdoor Company Review

3.6