Product Manager, Consumer Intelligence

Product Manager, Consumer Intelligence

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the role

To most effectively manage risk and drive growth, Stripe and its merchants need to understand the trustworthiness of the individual behind the keyboard or card swipe. Consumer Intelligence is a new team chartered with tackling this large opportunity and bringing new and merchant-facing solutions to market.

As a Product Manager on the Consumer Intelligence team, you will lead the the strategic direction, design, and execution of new data services, machine learning (ML) systems, and merchant-facing products that protect and grow the financial ecosystem. You will think deeply about how to build and extend Stripe’s proprietary consumer dataset, and how to bolster our view of consumers via third party datasets. 

This is an entrepreneurial 0->1 role that requires strong product vision, cross-functional collaboration, and customer discovery. Day to day you’ll be working with a dedicated team of engineers and collaborating with peers in Data Science, Design, Product Marketing, Partnerships, and more.

Responsibilities

• Develop the long-term vision and strategy for Consumer Intelligence products, prioritize accordingly, create a roadmap, execute, and drive business impact
• Deeply understand our users’ needs by spending time with internal teams and merchants, sales, marketing, and support, and by observing patterns/trends across their feedback, the market, and our data
• Set the pace, prioritization and execution for the team
• Work with a wide range of systems, processes and technologies to own and solve technical and product problems

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements:

• Product Management experience: 5+ years of relevant experience
• Strong business acumen: You enjoy digging into the details of how Stripe and our merchants’ businesses work, identifying how to make them better, and building product/technical solutions to do so
• Customer and Partner facing experience: You’re comfortable in front of customers or third-party collaborators, and have experience navigating customer conversations
• Operational savvy: You are strong operationally, capable of designing and driving a cross-functional team and process
• Analytical horsepower: You dig deep into the data, think from user first principles, and deliver the right results
• Crisp communicator: High attention to detail including precise and effective communications, including with external customers/partners and internal executives
• Results-oriented: You enjoy doing whatever it takes to execute on complex projects

Preferred qualifications:

• Experience building or contributing to ML models, and products powered by models
• History of working in fraud, risk, or prediction-based products