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Clinical Application Specialist, Mako Product (Moscow / Nizhny Novgorod) image - Rise Careers
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Clinical Application Specialist, Mako Product (Moscow / Nizhny Novgorod)

Work Flexibility: Field-based

We are looking to hire a Clinical Application Specialist to provide clinical product support to all end users for our pioneering Mako Robotic Surgery Products.

In this role you will be responsible for providing on-site guidance and assistance during surgical procedures, and for providing training, ongoing in-services, and customer education to the assigned account. You will also look to provide feedback on product design to improve performance and customer satisfaction.

What you will do:

  • Support account launches by collaborating with dealer representatives, Sales, Marketing, and Service teams to ensure top-tier customer service and satisfaction.

  • Train and provide clinical support to surgeons and operating room staff on MAKO applications, associated equipment, and instruments for precise implant placement.

  • Utilize proprietary software to prepare pre-operative CT scans, assist in implant planning, sizing, and positioning.

  • Offer real-time clinical product support and on-site guidance during MAKO surgical procedures.

  • Manage and maintain local MAKO equipment, instruments, implants, and disposable inventories.

  • Work with Radiology and IT departments to complete DICOM image transfer installations.

  • Continuously enhance MAKO system knowledge through ongoing training, recertification, and support for new product introductions.

  • Build and maintain strong relationships with surgeons, OR staff, and hospital stakeholders while providing case coverage and detailed reports for process improvements.

What you need:

  • Bachelor’s degree in a medical or related field (preferred).

  • Minimum 1 year of experience in Nursing, Medical Practice, Biomedical Science, Medical or Clinical Engineering, or Sales/Product Support within the medical device industry.

  • Comfortable working in an Operating Room environment.

  • Location: Moscow or Nizhny Novgorod.

  • Travel Requirements: 50%–80%, depending on assignments. Must be flexible and prepared for frequent domestic and international travel.

Travel Percentage: 70%

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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Full-time, on-site
DATE POSTED
April 21, 2025

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