Senior People Experience Business Partner (HRBP)

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

Senior People Experience Partner for Engineering and Product acts as a strategic partner to the Engineering and Product teams, aligning People strategies and practices with the specific needs of these dynamic and innovative departments. This role involves providing expert and experienced guidance on talent management, organizational design, and employee relations, while fostering a high-performance culture that drives product development and engineering excellence.

This role will be based in either our Los Angeles, CA, or New York, NY office and has a hybrid work schedule (3 in-person days per week).

• Strategically partner with Engineering and Product leadership to understand business objectives and design People strategies that support the development and delivery of cutting-edge products and technologies.
• Serve as a trusted advisor to leaders on People-related matters, including leadership development, organizational design, team structure, and workforce planning.
• Support people management initiatives, engagement and retention, and development strategies to ensure the Engineering and Product teams attract and retain top talent.
• Work with leadership to proactively identify skill gaps and develop targeted training and development programs to enhance team capabilities in partnership with the Learning & Development team.
• Provide expert guidance and exercise mature judgment on complex employee relations issues within Engineering and Product, including conflict resolution, performance management, and disciplinary actions.
• Partner with leaders to design and implement organizational structures that enhance team effectiveness and support the rapid pace of innovation.
• Lead and execute strategic and complex change management efforts within Engineering and Product, ensuring smooth transitions during periods of growth, restructuring, or other organizational changes.
• Oversee the performance management process for Engineering and Product, ensuring alignment with business goals and providing coaching to managers on effective feedback and development practices.
• Drive the creation of performance metrics that reflect the technical and innovative nature of the work within these teams.
• Analyze People data specific to Engineering and Product, identifying trends and insights to inform decision-making and strategy.
• Develop and implement strategic and impactful initiatives to foster a high-performance culture within Engineering and Product, emphasizing collaboration, innovation, and continuous improvement.

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• 8+ years of experience in People/HR, with a focus on partnering with technical teams such as Engineering or Product Development.
• Deep understanding of the challenges and dynamics within engineering and product environments, including the demands of agile and iterative development processes.
• Strong knowledge of labor laws, HR best practices, and experience managing complex employee relations issues.
• Proven ability to influence and collaborate with senior leaders in a technical setting.
• Excellent problem-solving skills, with the ability to navigate ambiguity and drive results in a fast-paced environment.
• Experience with organizational development and change management, particularly within technical or R&D functions.

• Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
• Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
• Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.

The anticipated gross base annual salary range for this role is $135,000 – $145,000 per year. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. 

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About Us 

StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. 

We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.