Student Service Counselor

Provides counseling, guidance, referrals, assistance and information to University students, parents, staff and other University offices in response to requests and inquiries. Performs research and maintains general and financial records. May serve as lead or primary processor for certain services.

• Provides counsel, assistance, referrals and guidance to prospective students, enrolled students, veterans, parents, University staff or other interested third parties on procedures for various matters that may impact the inquiring party, including housing, applications, transcripts, thesis requirements, financial aid and other issues.
• Loads, coordinates, maintains and may evaluate records, procedures and other documentation. May process financial or other transactions.
• Coordinates workflow and activities of student workers and temporary staff in office.
• May coordinate with Disability Services for special needs.
• Provides telephone and other general office support, including screening calls, scheduling meetings and processing forms.
• May represent department at various University events.

The following Experience is required:

• Six months related experience required

The following Education is required:

High school diploma or GED required

• 
  Knowledge of basic mathematical skills
• Knowledge of basic reading skills
• Ability to carry out verbal and/or written instructions
• Ability to effectively communicate, verbally and written
• Detailed-oriented and highly accurate
• Ability to work in changing environment
• Ability to work effectively in a team environment
• Ability to interact effectively with students, faculty and/or staff or the public and represent BGSU appropriately
• Knowledge of computer skills, such as MS Office, presentations, spreadsheets and/or database entry/query
• Ability to query, run reports and modify data in financial systems
• Ability to access and maintain document imaging systems, including scanning and filing documents
• Ability to operate computers and peripheral equipment such as printers
• Ability to draft office correspondence

Deadline to apply: The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by ‘June 5, 2023’.

Bowling Green State University is an Affirmative Action/Equal Opportunity Educator and Employer . We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421 or email ohr@bgsu.edu.