Substack is looking for a Senior Trust & Safety Specialist to guide policy enforcement, content moderation, and team operations. Ideal candidates should have deep product knowledge, sound judgment skills, and experience in fast-paced safety teams.
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Skills
Strong written and verbal communication skills
Comfortable reviewing sensitive content
Self-starter with the ability to make sound judgment calls under pressure
Experience in resolving ambiguous or novel safety cases
Passionate about Substack's mission
Responsibilities
Provide content moderation and critical response coverage for time-sensitive issues
Resolve visible escalations and complex safety issues
Develop and maintain T&S operating procedures and public-facing communications
Collaborate with cross-functional stakeholders to identify solutions for user safety issues
Help improve processes to optimize efficiency and safety
Benefits
Market-competitive salary
Equity for full-time roles
Exceptional benefits package
To read the complete job description, please click on the ‘Apply’ button