Job details

Technical Account Engineer II

Sumo Logic, Inc. empowers digital business through its SaaS analytics platform, seeking a Technical Account Engineer to enhance customer success. The ideal candidate has a strong technical background in cloud technologies and customer relationship management.

Skills

Experience with AWS or Microsoft Azure
Ability to write scripts and SQL queries
Strong communication and interpersonal skills
Experience in customer relationship management

Responsibilities

Engage customers during post-sales onboarding
Advise on successful implementation of use cases
Maintain deep customer relationships
Manage customer issues based on KPIs
Participate in customer community forums

Education

BS/B.Tech/M.Tech in Computer Science or Engineering

Benefits

Eligible for bonus or commission plans
Benefits offerings
Equity awards

To read the complete job description, please click on the ‘Apply’ button

By Sumo Logic

Ourmission is to make the world’s digital experiences reliable and secure. By realizing our vision, we’re not only helping our customers achieve their visions and driving our growth opportunity, we’re also doing our part to make an impactful diffe...

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FUNDING

Mature

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE