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Business Banking Client Manager

Description

Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Business Banking Client Manager. The Business Banking Client Manager position is responsible for the sourcing, securing, developing, and retaining of profitable business banking relationships within the assigned region. The primary focus is on finding new business opportunities to sell the Bank's products and services and the retention/expansion of existing relationship. This position is also responsible for contributing to the assigned region's credit portfolio quality and processing of requests for credit extension, ensuring credit facilities are properly structured, priced and documented. The Business Banking Client Manager maintains and grows current relationships by identifying and presenting new lending opportunities as well as cross selling bank products as the opportunity arises. This role serves as primary manager of a portfolio of relationships and targets clients with loan exposures primarily in the $250M to $2.5MM range.

  • Serves as primary contact with assigned customers focusing on retention and growth in profitability. Identifies business needs and corresponding sales opportunities bank-wide and actively promotes ways to increase customer reliance on bank products and services, capitalizing on the unique and comprehensive capabilities of the Bank. This would include Deposit Products, Cash Management, Capital Markets, Loan Products and personal banking products and services. Develops new business banking relationships for the Bank. Conducts interviews with applicants to thoroughly understand current and prospective needs including the business financial situation and need for Bank products and services. Visits applicants at their places of business to verify and better assess their current situation and future needs.
  • Obtains financial statements, tax returns, and other credit information and ensures maintenance of electronic credit files. Conducts analysis of pertinent credit information and/or credit checks.
  • Works closely with the credit group on all new credit requests and renewals ensuring that all relevant financial and non-financial information is available to the portfolio manager forming a one banking team for all bank clients.
  • Manages existing portfolio and stays informed on their condition. Is aware of developing trends in the market, which may impact credit quality. Works closely with the portfolio management teams to ensure responsiveness to portfolio management needs and timeliness of reporting responses.
  • Manages all communications with customers related to credit and non-credit issues. Works with commercial documentation department and Business Credit Management team in the review and negotiation of loan documents. Maintains assigned annual goals for portfolio growth, new business development, and portfolio maintenance.

Education / Experience Preferred:

  • Bachelor’s Degree in a related field, preferred.
  • 1-3+ years of experience with business development.
  • Must possess experience in commercial or business banking with general knowledge of lending laws and regulations.
  • Credit experience
  • Must possess excellent communication skills, both written and verbal.
  • Must possess excellent customer service skills.

Pay is dependent on knowledge, skills, abilities, experience, and location.


Sunflower Bank Benefits

Employees enjoy outstanding benefits, including:

  • 401(k) Plan with 6% Match
  • Health/Dental/Vision Insurance
  • Company-paid Life Insurance
  • Tuition Reimbursement
  • Fitness Reimbursement
  • Paid Time Off
  • Volunteer Leave
  • Paid Holidays
  • Plus many more employee perks & incentives!


People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives and we know that starts with our team.


If you qualify, apply online at www.sunflowerbank.com/careers.


You’ve never worked anyplace like Sunflower Bank!


EOE/AA: Minorities/Females/Disabled/Vets


Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days.


If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.


Average salary estimate

$65000 / YEARLY (est.)
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$50000K
$80000K

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What You Should Know About Business Banking Client Manager, Sunflower Bank

Are you ready to take your career to the next level? Sunflower Bank, N.A. is seeking a dynamic Business Banking Client Manager to join our Waco, Texas team. In this exciting role, you will be the backbone of our business banking relationships, focused on sourcing, securing, developing, and retaining profitable connections within the community. Your responsibilities will include identifying new opportunities to sell our premium banking products and services while nurturing existing relationships to maximize retention and growth. You’ll have the chance to manage a diverse portfolio, primarily targeting clients with loan exposures between $250,000 and $2.5 million. By conducting thorough assessments of applicants and visiting their businesses, you'll gain valuable insights to better understand their financial situations and future needs. Collaboration is key, as you'll work closely with our credit team to ensure all credit requests are met with precision. If you're a proactive communicator with a passion for business development and a knack for fostering relationships, this might just be the perfect fit for you! At Sunflower Bank, we value our employees and offer amazing benefits like a 401(k) match, health insurance, and even tuition reimbursement. So, if you're ready to thrive in a company that feels more like a family, apply now and see what makes us unique!

Frequently Asked Questions (FAQs) for Business Banking Client Manager Role at Sunflower Bank
What are the responsibilities of a Business Banking Client Manager at Sunflower Bank?

As a Business Banking Client Manager at Sunflower Bank, your main responsibilities include sourcing, developing, and maintaining lucrative business banking relationships. You will identify new lending opportunities, promote the bank's products and services, and work to expand current relationships, all while ensuring the quality of the credit portfolio.

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What qualifications are needed for the Business Banking Client Manager role at Sunflower Bank?

To qualify for the Business Banking Client Manager position at Sunflower Bank, candidates should ideally have a Bachelor’s degree in a related field and 1-3 years of business development experience in commercial or business banking. Knowledge of lending laws and regulations, as well as strong communication and customer service skills, are also essential.

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How can a Business Banking Client Manager impact clients at Sunflower Bank?

A Business Banking Client Manager at Sunflower Bank plays a crucial role in understanding and fulfilling the financial needs of clients. By building strong relationships and identifying opportunities for growth, you can help clients leverage the bank's diverse products and services, ultimately enhancing their business operations and financial wellness.

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What is the expected career path for a Business Banking Client Manager at Sunflower Bank?

The career path for a Business Banking Client Manager at Sunflower Bank can lead to advanced roles such as Senior Client Manager or executive positions in banking operations and management. The experience gained in this role fosters a deep understanding of the banking industry, laying the foundation for further career advancement.

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What makes Sunflower Bank a great place to work as a Business Banking Client Manager?

Sunflower Bank is renowned for its supportive, community-focused culture that prioritizes employee development and well-being. As a Business Banking Client Manager, you will enjoy competitive benefits like health insurance, a 401(k) match, and opportunities for tuition reimbursement, all in an environment that encourages professional growth.

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Common Interview Questions for Business Banking Client Manager
What strategies do you use to develop new business banking relationships?

To develop new business banking relationships, I focus on networking and building connections within the local community. I utilize referrals, attend networking events, and engage with potential clients to better understand their needs and demonstrate the value of our services.

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How do you assess a client's financial situation?

I assess a client's financial situation by gathering relevant documents such as financial statements and tax returns. I also conduct in-depth interviews to understand their financial history, business operations, and future plans, ensuring I have a comprehensive view of their needs.

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How do you prioritize your client portfolio?

I prioritize my client portfolio based on potential growth opportunities, the profitability of existing relationships, and the overall health of the accounts. Constant communication and follow-ups help me stay informed and responsive to each client's needs.

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What experience do you have with credit analysis?

I have solid experience in credit analysis, where I've evaluated financial statements and performed credit checks to assess the creditworthiness of clients. This, paired with my collaboration with the credit team, ensures that I make informed lending decisions that align with our bank's risk policies.

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How do you handle difficult conversations with clients?

I handle difficult conversations by approaching the situation calmly and empathetically. I actively listen to the client's concerns, provide transparent communication about the issues at hand, and collaborate to find suitable solutions that align with their business needs.

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What role do you think customer service plays in banking?

Customer service is paramount in banking, as it directly impacts customer retention and loyalty. Providing outstanding service helps build strong relationships and encourages clients to rely on our bank for all their financial needs.

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Describe a time you successfully turned around a declining relationship.

In a previous role, I noticed that one of my accounts was becoming less engaged. After reaching out for a candid discussion, I identified their concerns and offered tailored solutions, which not only restored trust but also resulted in upselling additional products that benefited their operations.

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How do you keep up with changes in the banking industry?

I keep up with changes in the banking industry by subscribing to relevant publications, attending seminars, and participating in ongoing training. Staying informed allows me to provide informed advice to clients and position our bank competitively.

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What is your approach to cross-selling bank products?

My approach to cross-selling bank products involves first identifying a client's current needs and then suggesting products that provide added value. By demonstrating how these products can enhance their financial strategies, I create a win-win situation for the bank and the client.

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Why do you want to work at Sunflower Bank?

I want to work at Sunflower Bank because of its strong commitment to community involvement and employee development. The bank’s values align perfectly with my professional goals and personal beliefs, making it an ideal place for me to further my career as a Business Banking Client Manager.

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Sunflower Bank, First National 1870 and Guardian Mortgage have come together to Elevate the Community Banking Experience, demonstrating to our customers and our communities that we know what it means to build long-term relationships founded on sou...

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Full-time, on-site
DATE POSTED
April 19, 2025

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