Billing Specialist

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.POSITION SUMMARYThe Billing Analyst will support the end- to-end billing process with a focus on enhancing and streamlining all billing-related activities. This position will be instrumental in the creation and implementation of policies, procedures, and metrics for the department. Collaborate with business users, SLAs, and IT, to facilitate report creation and enhancements. Ensure reporting is relevant, meaningful, efficient, to accelerate decision-making. The position requires an individual who possesses critical thinking skills, can support constant change, is flexible, and adapts to a fast-paced and ever-changing work environment.ESSENTIAL DUTIES AND RESPONSIBILITIES• Facilitate daily invoicing of Sunrun’s customer portfolio – Review of 850K records monthly.• Act as an information resource for internal and external customers by responding to and resolving inquiries concerning all invoicing processes, accounts, credits/adjustments.• Daily Invoice review to ensure accuracy (Salesforce to Oracle)• Review “cases” submitted via Salesforce from various teams to ensure all billing discrepancies are resolved within established timelines.• Review daily Credit Analysis in researching and validating credits, ensuring accuracy prior to mailing refunds per Escheatment guidelines.• Assist in the preparation and maintenance of customer account reconciliations via Case Queue and in working with other teams throughout organization. .• Review billing processes for efficiency and recommend changes and improvements, as necessary.• Working closely with ERP teams in developing, testing, and processes related to Billing enhancements.• Perform other related duties and assist with special projects as assigned.REQUIREMENTS (EDUCATION, EXPERIENCE, CERTIFICATIONS, AND OTHER SKILLS)• Minimum 3 years of Billing and/or Accounts Receivable experience required.• Minimum of 2 years of accounting experience required.• Familiarity with SOX controls.• Bachelor’s degree required.• Ability to function efficiently in a fast paced, team-oriented work environment.• Ability to identify problems, process resolution and implement action or solution timely.• Working knowledge of CRM applications, preferably Salesforce required.• Intermediate Excel knowledge is required, including V-Lookups, Macros, etc.• Oracle or other accounting platform experience required.• Project Management experience preferred.• Excellent written and verbal communication skills.• Customer service and time management skills.Recruiter:Danielle Levitan (danielle.levitan@sunrun.com)Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower. Please speak with your recruiter to learn more.Starting salary/wage for this opportunity:$49,293.56 to $65,724.75Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards. Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions.This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at candidateaccomodations@sunrun.com.Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.