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Area Sales Manager (Baltimore)

We are seeking an Area Sales Manager to lead the expansion of  Super's home warranty subscriptions in the Baltimore, Maryland territory. In this role, you will focus on driving growth through our exciting new partnership with Long & Foster Real Estate—one of the largest and most reputable real estate firms in the United States. This partnership with Long & Foster not only reflects Super’s ongoing growth but also our commitment to transforming the home warranty industry. In this role, you’ll engage closely with real estate agents, brokers, and managers, positioning Super as a top choice to conventional home warranty options.


Home warranty is a multi-billion dollar industry, but has been the most complained about category on Angie’s List for more than a decade. Super is a Silicon Valley technology company reinventing not only this industry, but ultimately the entire home ownership experience. You will be working together with residential real estate agents, brokers, office managers, and regional managers to offer Super as an alternative to the old-school home warranty partners they work with today. Our real estate partners benefit by providing clients with a dramatically superior service, thereby increasing client satisfaction and increasing agents’ sales from referrals in the future. Homeowners benefit from a much higher quality home warranty solution and an overall hassle-free homeownership experience.


You will:
  • Lead Long & Foster Partnership Expansion: Establish, integrate, and drive growth within our partnership with Long & Foster, bringing Super’s innovative home solutions to one of the largest and most respected real estate networks in the country.
  • Nurture and expand relationships with Super's existing referral partners already established in this growing territory.
  • Grow referral base through creatively and energetically engaging prospective real estate partners.
  • Provide persuasive and action-inducing individual and group presentations to real estate professionals.
  • Navigate organizations to meet with the true decision makers to sign brokerage-level partnership agreements.
  • Leverage your residential real estate knowledge and regularly educate partners on the benefits of the current product offering and new product enhancements.
  • Analyze market feedback to determine competitive strategies and tactics to win more business.
  • Provide information from the field back to Super so that we may improve our product.
  • Build personal relationships that you will take with you throughout your entire career.
  • Always be ethical and trustworthy in the performance of your duties.


We’ll pay you a competitive salary and commission structure, provide stock options, and give you tools to help you achieve your objectives. But the true perks for you might be:
  • The opportunity to join a fast growing Silicon Valley technology company.
  • Playing a critical early role in reinventing the home warranty industry and providing hassle-free homeownership.
  • A unique professional opportunity different than any other in residential real estate sales.


Requirements:
  • 5-7+ years sales experience, ideally in territory sales (real estate or related industries a plus)
  • Must possess a valid driver's license and have the ability and willingness to drive own vehicle (subject to mileage reimbursement)
  • Track record of establishing quick rapport and impactful professional relationships.
  • Master presenter.
  • High energy / high integrity.
  • Able to thrive in a startup environment - moves quickly, thinks strategically, and excels at tactical execution.
  • Exceptional organizational, presentation, and communication skills - both verbal and written.
  • Demonstrated ability to deal with change and be a team player


COMPANY OVERVIEW


Super is on a mission to make caring for your home completely carefree. We are a subscription home care company delivering quick and effective home repair and maintenance at a predictable cost, using technology to take the hassle out of homeownership. Sitting squarely within the insuretech, prop-tech, and subscription industries, Super’s poised to grow more than 2X/year in the coming several years.


Our culture is collaborative, dynamic, and data-driven. If you want to work with a stellar and seasoned leadership team with a winning track record, and at the forefront of the multi-billion dollar home service industry, this just might be the team for you.


Super closed an oversubscribed $51M Series C funding round in early 2021, led by Wells Fargo, with participation by Asahi Kasei, AAA - Auto Club Group, Gaingels, Second Century Ventures, the NATIONAL ASSOCIATION OF REALTORS®' strategic technology investment fund. Existing investors Aquiline Technology Growth, Liberty Mutual Strategic Ventures, Moderne Ventures and the HSB Fund of Munich Re Ventures also participated.


The company is headquartered in San Francisco, CA, and by late 2021 will be available in 14 regions across 8 states.


FAIRNESS AND DIVERSITY


At Super, we value diversity and know that diverse workplaces lead to a culture of innovation and more powerful business outcomes. Therefore, we always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)hellosuper.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

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What You Should Know About Area Sales Manager (Baltimore), Super.com

If you’re ready to take your sales career to the next level, Super is looking for an enthusiastic Area Sales Manager to spearhead our growth in the Baltimore, Maryland area. You'll be instrumental in driving expansion through our dynamic partnership with Long & Foster Real Estate, a major player in the real estate sector. In this role, you'll interact directly with agents and brokers, introducing Super’s innovative home warranty solutions as a smart alternative to traditional options. Home warranty can be daunting, but at Super, we believe in transforming that experience into something seamless and reliable for homeowners. You’ll be on the front lines, building lasting relationships, driving referral growth, and conducting impactful presentations that highlight our unique service benefits. With your strong sales background and knack for networking, you’ll be positioned to influence decision-makers and enhance customer satisfaction while ensuring ethical practices in every interaction. We’re all about promoting a hassle-free homeownership journey, and having you on board will help us communicate that message loud and clear. Take advantage of a competitive salary, commission structures, stock options, and the chance to be part of an exciting, fast-paced environment that prioritizes professional growth. If you’re ready to help reshape the home warranty landscape while enjoying the thrill of working with a rapidly growing startup, we want to hear from you! Join us and become a key player at Super, where your skills and passion can truly shine.

Frequently Asked Questions (FAQs) for Area Sales Manager (Baltimore) Role at Super.com
What does the Area Sales Manager position at Super involve?

The Area Sales Manager role at Super is all about driving growth and expanding our partnership with Long & Foster Real Estate in Baltimore. You will develop relationships with real estate professionals, deliver persuasive presentations, and offer innovative home warranty solutions that ensure a hassle-free experience for homeowners. Your focus will be on establishing and nurturing relationships that contribute to Super's mission of transforming the home warranty industry.

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What qualifications do I need for the Area Sales Manager position at Super?

To be an ideal candidate for the Area Sales Manager position at Super, you should have 5-7 years of sales experience, preferably in territory sales or related fields. A valid driver's license and the ability to build rapport with clients are essential. In addition, effective communication skills and a high-energy approach to sales are crucial to thrive in this dynamic startup environment.

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How does the Area Sales Manager role contribute to Super's mission?

As an Area Sales Manager at Super, your work directly supports our mission to make homeownership carefree. By collaborating with Long & Foster Real Estate, you’ll help transform the home warranty landscape, providing better service to homeowners and increasing satisfaction while boosting agent referrals. Your efforts will play a key role in redefining customer experiences and growing our market presence.

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What kind of training and support does Super offer to its Area Sales Managers?

Super provides a comprehensive onboarding experience, including product training and collaboration opportunities with seasoned professionals in the field. We emphasize ongoing development, allowing you to continually enhance your skills and knowledge about the home warranty industry and real estate partnerships. Our supportive culture ensures that you have the resources needed to excel.

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What is the compensation structure for the Area Sales Manager at Super?

The Area Sales Manager position offers a competitive salary along with a commission structure, allowing you to earn based on your performance. In addition to commissions, Super provides stock options, which means you’ll have a direct stake in our company’s growth and success. This package is designed to reward your hard work and dedication.

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What kind of work culture can I expect at Super?

At Super, you can expect a collaborative, high-energy work culture that values innovation and data-driven decision making. We thrive in a startup environment where creativity and strategic thinking are encouraged. The team is passionate about making a difference in the home warranty industry, and we support each other in achieving our goals while maintaining ethical standards.

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What are the advancement opportunities for the Area Sales Manager at Super?

Working as an Area Sales Manager at Super opens several paths for career advancement. As we continue to grow, you'll have the opportunity to take on more significant leadership roles or expand into strategic planning within the sales department. Your professional development is a priority, and we encourage team members to pursue their career objectives.

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Common Interview Questions for Area Sales Manager (Baltimore)
How do you approach building relationships with real estate agents and brokers?

To build relationships with agents and brokers, I believe in establishing trust through transparency and consistent communication. I often emphasize the unique benefits Super offers and how our partnership can enhance their business. During sales presentations, I make it a priority to understand their needs and address any concerns they may have.

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Can you describe a time you successfully navigated a difficult sales negotiation?

In a previous role, I faced a challenging negotiation where the client was hesitant about switching from their current provider. I focused on understanding their pain points and provided tailored solutions that highlighted our advantages. The negotiation ended successfully with a signed contract, reinforced by my commitment to their satisfaction and ongoing support.

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What strategies do you use to identify and prioritize potential real estate partners?

I leverage market research and existing relationships to identify prospects that align with Super’s values. I prioritize potential partners based on their market influence, the alignment of customer profiles, and their willingness to engage. My strategic approach includes networking events, referrals, and targeted outreach to make valuable connections.

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How do you keep up with industry trends and competitors in the home warranty space?

I regularly review industry publications, attend webinars, and participate in networking events to stay informed. Additionally, I follow competitor offerings and client feedback to adapt better strategies that meet market demands. Understanding the landscape allows me to anticipate changes and respond effectively.

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What is your methodology for creating persuasive sales presentations?

In creating sales presentations, I focus on the specific needs of my audience. I structure my content to highlight relevant benefits that resonate with potential partners. Utilizing visual aids and storytelling helps make the information relatable and engaging, ultimately leading to a more impactful presentation.

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How would you evaluate the effectiveness of your sales strategies?

I evaluate the effectiveness of my sales strategies through various metrics such as growth in partnerships, referral rates, and sales conversions. I also gather feedback from team members and clients to identify areas for improvement. Regular performance reviews and adjustments ensure that I remain adaptable to changing market demands.

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Describe how you handle objections during the sales process.

When handling objections, I listen actively to understand the client's concerns fully. I provide information that addresses their hesitations directly and offer evidence or testimonials that illustrate the advantages of our service. Maintaining a positive demeanor and demonstrating empathy is key to turning objections into opportunities.

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What does excellent customer service mean to you in the context of the sales role?

Excellent customer service means being responsive, attentive, and proactive in meeting client needs. In sales, it involves not just closing deals but ensuring that clients feel valued throughout the relationship. I believe in following up after contracts are signed to ensure satisfaction and foster long-term partnerships.

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How do you stay motivated in a competitive sales environment?

I stay motivated by setting clear personal and professional goals while also celebrating small wins along the way. I thrive in high-pressure situations and enjoy the challenge of competition. Additionally, surrounding myself with a supportive network fosters a positive mindset and encourages perseverance.

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Can you give an example of how you’ve used data to drive your sales strategy?

In a previous role, I analyzed data from customer demographics and feedback to tailor my approach to specific market segments. By leveraging this information, I was able to refine our messaging and enhance product offerings, which led to a significant increase in our partnership acquisitions and customer satisfaction.

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CULTURE VALUES
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DATE POSTED
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