Job details

Business Operations

Location: New York, NY (in-person)

About Attention

Launched in 2023, Attention is the leading AI platform for sales teams to harness the power of their call data. Our AI-powered sales assistant provides real-time coaching, automatically populates business systems with critical deal data, and drives deep, structured analytics on unstructured call data.

Attention accelerates sales cycles, enhances rep productivity, and accelerates onboarding at leading companies like Crunchbase, Aircall, and Metaplane.

We’re post product-market-fit, having gone from 0-$2m ARR in 15 months, and are now on our journey to scale from $2m to $10m in ARR.

About the Role

Attention is in a critical phase of growth. We are hiring our first business operations generalist to help us supercharge our growth.

In the near term, you will work closely with our Sales and Engineering teams to help automate our onboarding processes. This is the perfect role for someone interested in exploring Product, Growth, and Operations as a long-term career.

Longer term, you will work directly with our VP of Growth and Business Operations to drive mission-critical, cross-functional projects across the organization. Collaborating closely with our founders, Product, Engineering, and Sales teams, you will deliver on ambitious goals at one of NYC’s fastest-growing startups.

What You’ll Do

Tackle complex business problems and build/iterate processes for various go-to-market and operational needs in a high-growth startup environment
Act as a bridge between Product, Engineering, and Sales teams to automate and streamline onboarding processes through programmatic solutions
Conduct analyses that inform key strategic discussions on product expansion, market expansion, pricing, and more
Analyze unit economics and other cross-functional metrics/KPIs to identify areas of strength and improvement

What You’ll Need

Minimum 3 years of experience in management consulting, investment banking, private equity, venture capital, and/or operations/strategy at a fast-growing startup
Exceptional ability to extract key insights from both quantitative and qualitative data
Structured thinking with a natural capacity to distill complex concepts and effectively communicate them to various audiences
Execution mentality with the ability to dissect problems, identify and drive solutions to completion with a high degree of autonomy
Team-first mentality and communication skills that allow you to influence others at all levels and across all functions within the organization to rally behind shared business goals
Comfort working in a high-growth, constantly changing environment with passion and enthusiasm
Demonstrated expertise with Excel and PPT

Nice to Haves

Command of SQL, Salesforce, and other business systems and tools, or a willingness to learn
Experience building programmatic workflows through code or low-code tools (such as Zapier, Clay, etc.)
Experience in high-growth startups and/or high-growth technology companies