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ML Solutions Engineer

The Company


SuperAnnotate is a fast-growing, Series B startup revolutionizing the field of AI-data Infrastructure. We specialize in providing cutting-edge data pipeline solutions for Machine Learning, LLM, and GenAI solutions to large enterprise clients, helping them leverage the power of AI to transform their businesses. SuperAnnotate has a fully customizable platform for building annotation tools and workflows that AI projects demand—while unifying the management of all teams, vendors, and data in one place. We’re very proud to have products that are loved by our customers, resulting in us being listed as the highest-ranked platform on G2.


Role


We seek an outgoing individual passionate about Machine Learning to join our team as an ML Solutions Engineer. In this role, you will be critical in differentiating SuperAnnotate to our clients by providing in-depth technical expertise and helping them understand how SuperAnnotate can solve their business problems. You are suitable for this role if you love to learn new things and want to stay updated with the most recent trends in AI.


As a hands-on ML Solutions Engineer, you will work with clients worldwide to demonstrate and prototype SuperAnnotate's product integrations in domains like large language models, computer vision, natural language processing, and industries like e-commerce, sustainability, and healthcare.


The position is offered with partial remote working as a possibility, allowing flexibility in work location. 


Your Day


- You will proactively identify and address technical challenges with our sales team to ensure a smooth customer onboarding process.

- Provide in-depth machine learning and data expertise to support the technical relationship with SuperAnnotate’s clients, including product and solution briefings and proof-of-concept work.

- Prioritize and ideate new solutions with product development impacting client adoption of SuperAnnotate.

- Demonstrate and prototype ML workflows using SuperAnnotate with clients worldwide.

- Recommend integration strategies, enterprise architectures, and application infrastructure required to implement a complete solution using best practices on SuperAnnotate successfully.


What is needed to get started

- 1+ years of customer-facing experience.

- Familiarity with Machine learning and Python.

- Experience delivering technical pitches.

- Bachelor's degree in Computer Science, Mathematics, Machine Learning, Data Science, or equivalent experience.

- Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the Artificial Intelligence technology space.

- Outstanding English writing and verbal skills.

- Good communication skills and Good presentation skills.


Preferred Qualifications

- Master's degree in Computer Science, Machine Learning, Data Science, or other technically related fields.

- 1+ years of experience as a technical solutions or sales engineer in a tech environment or a customer-facing role within a Professional Services/Systems Engineering team.

- Experience building Machine learning solutions (e.g., data pipelines, AI systems, LLMs, MLOps, etc.).


$88,000 - $140,000 a year

Only shortlisted candidates will be contacted for an interview!


What you'll have with us


- Attractive base salary with significant stock options offering an ownership stake in the company’s success.

- Comprehensive health, dental, and vision insurance plans.

- 401(k) retirement plan

- Flexible paid time off, holidays, and parental leave policies

- Opportunity to shape the future of a cutting-edge technology company.

- Access to ongoing training and professional development opportunities


EqualOpportunity


We are an equal-opportunity employer and value diversity at our company. At SuperAnnotate diversity means to us making an effort to reflect the many experiences and identities of the outside world, and treating each other with fairness and without bias. Every day we foster an environment where people of all backgrounds not only belong, but excel to succeed as a company and grow together. We offer equal opportunity regardless of sex, sexual orientation, national origin, color, race, age, marital status, disability, gender identity, veterans and more.

Average salary estimate

$114000 / YEARLY (est.)
min
max
$88000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About ML Solutions Engineer, SuperAnnotate AI

Are you ready to take your career to the next level? SuperAnnotate, a fast-growing Series B startup based in the heart of San Francisco, is looking for a passionate individual to join our team as an ML Solutions Engineer. Our company is at the forefront of revolutionizing AI-data infrastructure, helping large enterprises leverage the power of Machine Learning, Large Language Models (LLM), and Generative AI (GenAI) to transform their businesses. As an ML Solutions Engineer, you will play a crucial role in showcasing the unique aspects of SuperAnnotate to our clients. You’ll be utilizing your technical expertise to address client-specific challenges and demonstrate how our platform can solve their intricate problems. You'll love this role if you're someone who enjoys learning and keeping up with the latest trends in AI. Your day-to-day will involve engaging with clients worldwide, demonstrating product integrations, and even prototyping cutting-edge ML workflows in various sectors like e-commerce, sustainability, and healthcare. What’s even better? There’s room for remote work, giving you flexibility in your schedule. To thrive in this role, you should have a customer-facing background, solid ML knowledge, and effective communication skills. If you love innovative technology and want to influence the future of AI, we’d love to hear from you!

Frequently Asked Questions (FAQs) for ML Solutions Engineer Role at SuperAnnotate AI
What are the main responsibilities of an ML Solutions Engineer at SuperAnnotate?

As an ML Solutions Engineer at SuperAnnotate, your key responsibilities will include identifying technical challenges, providing machine learning expertise, guiding client onboarding processes, demonstrating product integrations, and prototyping ML workflows. You'll be instrumental in building strong relationships with clients, ensuring they fully leverage SuperAnnotate’s platform.

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What qualifications do I need to apply for the ML Solutions Engineer position at SuperAnnotate?

To qualify for the ML Solutions Engineer position at SuperAnnotate, you should have at least 1 year of customer-facing experience, familiarity with machine learning and Python, and a bachelor’s degree in Computer Science, Mathematics, or Data Science. Excellent communication and presentation skills are essential, along with a passion for new technologies in AI.

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How does SuperAnnotate support career growth for ML Solutions Engineers?

SuperAnnotate is dedicated to professional development for our ML Solutions Engineers. We offer ongoing training, access to the latest AI technologies, and opportunities to shape cutting-edge products. As part of a fast-growing startup, you’ll be part of a team that values innovation, encourages personal growth, and provides resources to help you advance your career.

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What is the work environment like for an ML Solutions Engineer at SuperAnnotate?

At SuperAnnotate, our work environment is collaborative and inclusive. As an ML Solutions Engineer, you'll work alongside talented professionals who are passionate about AI. We celebrate diversity and believe in fostering a culture where everyone feels valued and empowered to excel. You’ll also enjoy flexibility with partial remote work options!

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What salary range can I expect for the ML Solutions Engineer position at SuperAnnotate?

The salary range for the ML Solutions Engineer position at SuperAnnotate is $88,000 to $140,000 annually. In addition to a competitive base salary, we offer significant stock options, a comprehensive benefits package, and opportunities for growth and development.

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Common Interview Questions for ML Solutions Engineer
Can you explain your experience with machine learning technologies as an ML Solutions Engineer?

When answering this question, focus on specific ML technologies you've worked with, such as libraries or frameworks. Highlight any projects where you applied these technologies to solve problems or improve processes, showcasing your hands-on experience.

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How do you approach a complex technical challenge when working with clients?

Emphasize your problem-solving skills by explaining your approach to dissecting the challenge, involving the client in the process, and collaboratively finding a solution. Your ability to communicate and present solutions effectively is key.

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What strategies would you recommend for onboarding new clients at SuperAnnotate?

Discuss the importance of understanding the client's needs, providing tailored solutions, and ensuring ongoing support throughout the onboarding process. Mention specific strategies that promote smooth transitions and positive client experiences.

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Describe a successful project where you had to demonstrate technical solutions to a client.

Provide a concise case study detailing the project, your role, how you communicated technical solutions, and the outcomes achieved. Highlight any metrics or client feedback that demonstrate the success of your efforts.

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What are the latest trends in AI that you’re excited about?

Mention specific trends such as advancements in LLMs, ethical AI considerations, or the evolution of generative AI. Explain why you find these trends exciting and how they could impact industries, showcasing your knowledge and passion for the field.

Join Rise to see the full answer
How do you ensure continuous learning and staying updated with emerging technologies?

Discuss your strategies for continuous learning, such as attending workshops, webinars, reading industry publications, or participating in relevant online forums. Show that you are proactive about your professional development.

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How would you handle a situation where a client is unhappy with the solution provided?

Explain your approach to addressing client concerns, emphasizing active listening, empathy, and collaboration to identify the root cause and work towards a satisfactory resolution. Show that you value client relationships and feedback.

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What role does communication play in your work as an ML Solutions Engineer?

Highlight the importance of clear and effective communication in conveying complex technical information to clients. Discuss how you adapt your communication style based on your audience and the significance of collaboration with team members.

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Can you provide an example of how you have successfully integrated machine learning into a client's existing systems?

Share a relevant example where you designed or recommended integration strategies that aligned with a client’s existing infrastructure. Focus on the steps taken, the technologies used, and the positive impact on the client’s operations.

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What do you enjoy most about working in the AI field as an ML Solutions Engineer?

Share your passion for AI by discussing aspects such as innovation, problem-solving, and the opportunity to make a valuable impact. Convey your enthusiasm for working at the intersection of technology and real-world applications.

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SuperAnnotate provides a complete set of solutions for image and video annotation, an annotation service with integrated tooling, on-demand narrow expertise in various fields, and custom neural networ...k, automation, and training models powered b...

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Full-time, hybrid
DATE POSTED
March 10, 2025

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