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Research Operations Specialist

Are you passionate about making a meaningful impact in the world of research? Do you have a knack for streamlining processes, managing research operations, and ensuring everything runs like a well-oiled machine? We are a tight-knit team of 4 UX researchers, and we’re looking for a dedicated Research Operations Specialist to take our operations to the next level!



If you want to:
  • Partner with researchers to handle the operational side of the participants' recruitment, ensuring we have the right people for each study;
  • Build and maintain a cutting-edge research repository for organized, easily accessible insights;
  • Oversee GDPR and privacy compliance, including secure data storage and proactive compliance management;
  • Manage research tools, from budgeting to selecting the most effective solutions;
  • Lead initiatives to enhance UX research processes, continuously improving our work efficiency.


And you can check off:
  • 2+ years in operations management (or a similar role), with a strong ownership mindset and problem-solving skills;
  • Excellent communication and collaboration abilities for smooth stakeholder management;
  • Detail-oriented and organized, with experience in defining and optimizing processes;
  • Tech-savvy and quick to adopt new tools;
  • Fluent in English, both written and spoken.


Bonus points if you:
  • Understand the UX research function;
  • Are familiar with tools like participant management and scheduling systems, research repositories, Confluence, and Jira;
  • Have experience managing compliance and legal obligations.


Here’s the deal:
  • Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;
  • Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts, a physical coach and a gym to regular mental health checks;
  • Tools of your choice: choose technical equipment and the tools you need to do your best;
  • Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;
  • Convenient commuting: traveling from point A to point B can be a pain. That’s why, depending on your unique circumstances, we compensate part of your public transport costs;
  • Work-life balance: as a general rule, we work based on a 3+2 hybrid model. And let’s not forget the WFA policy – an opportunity to work from anywhere in the world;
  • Premium Surfshark accounts: for you, your family, and friends;
  • Gross salary: 2320-3480 Eur/month for the Lithuanian market. It may vary depending on your skills, experience, or location.


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CEO of Surfshark
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Vytautas Kaziukonis
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Our dream is a world where people have full control of their digital lives. That's why we humanize digital security to make it accessible to all.

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Full-time, hybrid
DATE POSTED
October 31, 2024

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