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Food Service Worker I - job 1 of 2

We are so glad you are interested in joining Sutter Health! Organization: SMCS-Sutter Med Center - Sacramento Position Overview: Performs general kitchen duties including food preparation and storage, cleaning and storing dishes, utensils, pots, and performing general department sanitation. Follows clearly defined department policies and recipes to accurately prepare and serve snacks and meals to patients and visitors. Supports the functionality of the department by assisting in a variety of areas including tray line, cafeteria, dish room, host/hostess, or catering. Gains confidence and cooperation from peers and supervisors through effective communication and competent job performance. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.Job Description:EDUCATION:• HS Diploma or General Education Diploma (GED)SKILLS AND KNOWLEDGE:• Basic food production and food service knowledge with ability to use various food service supplies and equipment.• Knowledge of maintaining a safe food environment including proper cleaning procedures and usage of equipment.• Must be able to read, write and speak English as well as understand and follow written and oral instructions and directions.• Must have sufficient mathematical ability to perform basic measurement and portioning activities including increasing and decreasing recipes.• Ability to meet established deadlines and multi-task in an atmosphere of frequent interruptions.• Strong customer service skills.• Ensure the privacy of each patient’s protected health information (PHI).Job Shift:VariedSchedule:Full TimeShift Hours:8Days of the Week:VariableWeekend Requirements:Every other Weekend, Rotating WeekendsBenefits:YesUnions:NoPosition Status:Non-ExemptWeekly Hours:40Employee Status:RegularSutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.Pay Range is $25.70 to $30.81 / hourThe salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​
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What You Should Know About Food Service Worker I, Sutter Health

Join the wonderful team at Sutter Health as a Food Service Worker I in Sacramento, CA! This role is perfect for individuals who love to contribute to patient care through the preparation and serving of meals. You’ll have a variety of responsibilities, from performing general kitchen duties like food preparation and storage to cleaning and maintaining kitchen equipment. Your attention to detail will shine as you follow department recipes and ensure that all meals served meet our high standards for quality and safety. Communication is key in this dynamic environment, so you’ll need to work well with your colleagues to create a positive dining experience for both patients and visitors. We’re looking for someone with a high school diploma or GED who possesses basic food service knowledge and can handle various kitchen equipment. If you thrive in a busy environment and are passionate about delivering excellent customer service, this position at Sutter Health is a great fit for you. With a full-time schedule and a competitive pay range of $25.70 to $30.81 per hour, you’ll also enjoy a benefits package that goes beyond just salary. Ready to make an impact? Come be a part of our team and make mealtimes at Sutter Health a joyful experience!

Frequently Asked Questions (FAQs) for Food Service Worker I Role at Sutter Health
What are the responsibilities of a Food Service Worker I at Sutter Health?

As a Food Service Worker I at Sutter Health, you will be responsible for a wide range of tasks that include food preparation and storage, dish cleaning, and maintaining the overall sanitation of the kitchen. Additionally, you’ll prepare and serve meals and snacks to both patients and visitors while adhering to established policies and procedures.

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What qualifications are needed for the Food Service Worker I role at Sutter Health?

To qualify for the Food Service Worker I position at Sutter Health, candidates must have a high school diploma or GED. While previous experience in food service is beneficial, having a basic understanding of food production and maintenance of a safe food environment is crucial. Strong communication skills and the ability to follow both written and oral instructions are also required.

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How does the Food Service Worker I position at Sutter Health ensure safety and compliance?

Safety and compliance are paramount for a Food Service Worker I at Sutter Health. The role involves following local, state, and federal regulations along with established department policies to maintain a safe food environment, ensuring adherence to proper cleaning procedures and safety protocols when using kitchen equipment.

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What skills are important for a successful Food Service Worker I at Sutter Health?

Key skills for a Food Service Worker I at Sutter Health include basic food production knowledge, strong customer service skills, the ability to work under pressure, and effective communication. Additionally, candidates should possess sufficient mathematical ability for portion control and recipe adjustments.

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What does the work schedule look like for a Food Service Worker I at Sutter Health?

The Food Service Worker I position at Sutter Health typically offers a full-time schedule with varied hours. Employees should expect to work rotating weekends and could see a schedule that includes 8-hour shifts, with every other weekend off.

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Common Interview Questions for Food Service Worker I
What motivated you to apply for the Food Service Worker I position at Sutter Health?

In your response, highlight your passion for food service and patient care. Mention any relevant experiences that inspired you to work in a healthcare setting, and express your enthusiasm to contribute positively to the dining experience at Sutter Health.

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How do you ensure food safety and hygiene in a kitchen environment?

Discuss specific practices you follow to maintain food safety, such as proper handwashing, understanding food storage guidelines, and cleaning; emphasize your commitment to upholding health and safety standards as outlined by regulations.

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Can you describe a time you had to manage multiple tasks in a busy environment?

Provide an example where you successfully handled several responsibilities simultaneously, showcasing your time management and organizational skills. Highlight how you prioritized tasks and maintained quality service throughout.

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What is your experience with food preparation and kitchen equipment?

Share your previous roles or experiences where you worked with different types of kitchen equipment, emphasizing your ability to follow recipes and instructions to prepare safe, delicious meals.

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How do you handle feedback or criticism from supervisors?

Explain how you view feedback as an opportunity to improve and learn. Provide an example of a time you received constructive criticism and how you applied it to enhance your performance.

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What techniques do you use to provide excellent customer service in a food service role?

Discuss how you engage with customers, listen to their needs, and ensure their satisfaction. Mention any training or experiences that have helped you develop your customer service skills.

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Are you comfortable working in a team environment? Can you give an example?

Share instances when you collaborated effectively with team members, focusing on how you communicated tasks, supported your colleagues, and contributed to a positive workplace culture.

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How do you ensure the confidentiality of patient information in a café setting?

Mention your understanding of the importance of safeguarding patient's protected health information (PHI) and any specific practices you follow to protect their privacy in all interactions.

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What do you think is the most challenging aspect of being a Food Service Worker I?

Reflect on potential challenges in the role, such as the fast-paced environment or managing dietary restrictions. Emphasize your preparedness to face these challenges with a positive attitude.

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What are your career goals as a Food Service Worker I at Sutter Health?

Articulate your aspirations within the food service industry and how this role aligns with your long-term goals. Show your eagerness to learn and grow within the organization.

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We enhance the well-being of people in the communities we serve through a not-for-profit commitment to compassion and excellence in healthcare services.

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December 6, 2024

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