Head of Product

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.

About the role:

As the Head of Product , you will take the lead in defining the product strategy, vision, and execution of our product portfolio. You will head the product team, directly reporting to the Managing Director, while collaborating closely with engineering, design, sales, and customer success to develop innovative solutions that address market needs. The current product team consists of a product manager, a product owner, and a UX designer, all of whom possess a strong understanding of our customer processes. Your main responsibility will be to ensure that our product continues to provide value to customers while aligning with the company's growth strategy. You must be strategic, customer-focused, and skilled at balancing immediate execution with a long-term vision. This position provides a unique opportunity to directly influence the company’s direction and success while being actively involved in hands-on product development.

Here are the key skills and experience relevant to this role:

• Experience: 8+ years of product management experience in a software company, preferably in a small to mid-size SaaS environment.

• Leadership: Proven experience in leading a product management team and driving cross-functional collaboration.

• Product Development: Strong background in end-to-end product development, including requirements gathering, prototyping, user testing, and feature rollouts.

• Strategic Thinking: Ability to align product goals with business objectives and pivot quickly based on market changes.

• Customer Focus: A deep understanding of customer needs and experience in translating them into successful product features.

• Technical Understanding: While not necessarily from a technical background, you should have a solid understanding of software development principles and agile methodologies.

• Communication: Excellent written and verbal communication skills, with the ability to articulate complex ideas to both technical and non-technical audiences.

• Problem Solving: Adept at navigating ambiguity, solving complex problems, and making decisions with incomplete information.

• Data-Driven: Strong analytical skills, with experience in using data to drive decisions, set priorities, and measure outcomes.

At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success.

We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life.  In addition to a Competitive Salary, here's what you can expect as part of our benefits package:

Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.

Flexible working: Flexible work arrangements to support your work-life balance.  We can’t promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can.

A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more…..

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement.  If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience.  We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us.

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.