Senior Software Engineer (Portugal-based Remote/Hybrid)

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, General Catalyst, and Khosla Ventures. 

Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

The AI Team

The main goal of the AI Team is to leverage AI and ML to provide high-quality clinical care at unprecedented levels of personalization and scale. In this regard, in close collaboration with the clinical team, we develop ML-powered features that identify the best course of action for each patient at any given moment or circumstance whilst employing a holistic perspective but also contemplating any relevant nuance. We also work on ensuring the overall experience is as close as possible to a 1:1 session with a Physical Therapist and thus play a crucial role in enabling the AI Care provided by Sword.

- e.g., a decision support system for clinical prescription management, a ranking system to direct attention to members requiring assistance, and an engagement system surfacing the most relevant data points for any given communication.

Examples of this are projects like “Phoenix” and all the decision support systems that empower our Physical Therapists to provide world-class care to our members

As for the near future, our focus will be on taking the degree of personalization and human touch of our AI care to a whole new level by leveraging the most recent developments in the Generative AI field.

• Implementing and optimizing AI-driven solutions to improve internal operations and workflows, under the strategic guidance of the Head of Internal AI Ops;
• Translating strategic objectives into functional software applications using specific technologies;
• Handling both front-end and back-end development tasks, ensuring seamless integration and performance across our tech stack;
• Proactively identifying and resolving technical challenges to enhance system functionality and user experience.

• At least 4 years of experience as a Full Stack Engineer, with strong hands-on proficiency in JavaScript (React, Node. js) for front-end development and Python for backend services;
• Proficiency in SQL;
• Familiarity with cloud services (AWS, Azure, Google Cloud) especially in deploying and managing AI applications;
• Strong analytical and problem-solving skills, with a track record of handling complex projects that require integrating multiple systems;
• A proactive approach to process improvement, demonstrating a track record of enhancing system efficiencies and effectiveness;
• Strong communication skills for effective collaboration across multidisciplinary teams.

• Practical experience with Generative AI or Large Language Models in a professional setting;
• Advanced knowledge in data analytics tools like BigQuery and Looker, aiding in data-driven decision making and performance optimization.

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A stimulating environment with room for creativity;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions);
• Remote or Hybrid work policy.

*Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

US - Sword Benefits & Perks:

• Comprehensive health, dental and vision insurance*;

• Equity shares*;

• Discretionary PTO plan*;

• Parental leave*;

• 401(k);

• Flexible working hours;

• Remote-first company;

• Paid company holidays;

• Free digital therapist for you and your family.

*Eligibility: Full-time employees regularly working 25+ hours per week

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance;

• Meal allowance;

• Equity shares;

• Remote work allowance;

• Flexible working hours;

• Work from home;

• Unlimited vacation;

• Snacks and beverages;

• English class;

• Unlimited access to Coursera Learning Platform.

*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.*

SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.