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VP, Sr Product Engineer Leader

Job Description:

Role Summary/Purpose:

We are seeking a highly skilled and visionary Senior Product Engineering Leader to lead Servicing Engineering Product strategy and initiatives. This role involves leading multiple mission critical COTS & SAAS complex applications and setting the strategic direction for Document Management and Imaging business processes, overseeing its integration across various business units, and ensuring its alignment with the company's overall objectives. 

 

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

 

Essential Responsibilities: 

  • Develop and execute a comprehensive technical strategy that aligns with the organization’s goals and enhances operational efficiency, innovation, and customer experience for Doc Management and Imaging products. 

  • Stay abreast of the latest technology trends, advancements, and regulations, ensuring the company remains compliant. 

  • Lead and manage several teams of engineers, setting clear objectives and ensuring team alignment with business goals. 

  • Oversee the design, development, and deployment of solutions and systems, ensuring they meet quality, performance, and scalability standards. 

  • Collaborate with various business partners to identify opportunities for improvements and solutions. 

  • Maintain up-to-date knowledge of Doc Management and Imaging processes and incorporate best practices into the system. 

  • Ensure compliance with data privacy and other standards. 

  • Communicate effectively with stakeholders at all levels, translating complex engineering concepts into understandable terms and demonstrating the value of the initiatives. 

  • Act as a mentor and guide for team members, promoting professional growth and skill development. 

  • Perform other duties and/or special projects as assigned. 

 

Qualifications/Requirements:

  • Bachelor's degree in Computer Science/Engineering or related field OR a minimum of 12 years of work experience in Information Technology. 

  • Extensive leadership experience in Engineering or a related technical field. 

  • Exceptional strategic thinking, problem-solving, and decision-making skills. 

  • Excellent leadership and team management abilities. 

  • Deep understanding of Doc Management and Imaging products, technologies and their practical business applications. 

  • Experience in solutioning with cloud technologies. 

  • Strong communication and interpersonal skills, with the ability to engage and influence various stakeholders. 

  • Ethical and responsible approach to data privacy. 

 

Desired Characteristics:

  • Strong customer focus and ability to manage customer expectations. 

  • Demonstrated competency with linking business strategy with IT technology initiatives. 

  • Current understanding of industry trends and best practices. 

  • Strong business acumen including a broad understanding of financial services business processes and practices. 

  • Previous Consumer Finance experience, or other credit card processing experience. 

 

Grade/Level: 13

The salary range for this position is 155,000.00 - 260,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

  • You must be 18 years or older

  • You must have a high school diploma or equivalent

  • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

  • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

  • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

  • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group:

Information Technology

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Average salary estimate

$207500 / YEARLY (est.)
min
max
$155000K
$260000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About VP, Sr Product Engineer Leader, Synchrony

Are you ready to step into a pivotal role as the VP, Senior Product Engineer Leader with Synchrony in our Alpharetta site? We’re on the lookout for a visionary individual who will spearhead our Servicing Engineering Product strategy and initiatives, leading a talented team and overseeing mission-critical COTS and SAAS applications. Your main focus will be to set the strategic direction for Document Management and Imaging business processes, ensuring they align perfectly with our company objectives. With Synchrony, you’ll benefit from a flexible working arrangement — work from home, near one of our hubs, or at our offices when needed for collaboration. You’ll be responsible for creating and executing a robust technical strategy that drives innovation and enhances our operational efficiency. You’ll keep us on the cutting edge of technology trends, while mentoring a team of engineers and fostering an environment of professional growth. Your communication skills will shine as you translate complex engineering concepts for various stakeholders, showing them exactly how your initiatives deliver value. By partnering with business units, you'll identify and implement continuous improvement opportunities. Join us and play a crucial role in not only leading engineering excellence but promoting our commitment to diversity and inclusivity at Synchrony. Let’s build a future together where every voice matters and every contribution counts!

Frequently Asked Questions (FAQs) for VP, Sr Product Engineer Leader Role at Synchrony
What are the essential responsibilities of the VP, Senior Product Engineer Leader at Synchrony?

The VP, Senior Product Engineer Leader at Synchrony has diverse responsibilities including developing and executing technical strategies that align with the organization’s goals, leading multiple engineering teams, overseeing the design and deployment of solutions, and ensuring compliance with data privacy standards. This role is strategic and involves frequent collaboration with business partners to drive improvements across document management and imaging processes.

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What qualifications do I need to apply for the VP, Senior Product Engineer Leader position at Synchrony?

To apply for the VP, Senior Product Engineer Leader position at Synchrony, candidates need a Bachelor’s degree in Computer Science or a related field, or a minimum of 12 years of experience in Information Technology. Extensive leadership experience and a deep understanding of Document Management and Imaging technologies are essential. Excellent strategic thinking, problem-solving skills, and strong communication abilities are also vital for success in this role.

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What does the career path look like for a VP, Senior Product Engineer Leader at Synchrony?

A VP, Senior Product Engineer Leader at Synchrony can expect a dynamic career path focused on leadership in engineering excellence. As you navigate this role, you will engage in strategic decision-making, mentorship, and cross-departmental collaboration, positioning you for higher leadership opportunities within the organization that leverage both technical prowess and business acumen.

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How does Synchrony support the professional development of its VP, Senior Product Engineer Leaders?

At Synchrony, professional development is a priority. As a VP, Senior Product Engineer Leader, you’ll have access to a range of resources aimed at growth and skill enhancement, including mentorship programs, training sessions, and a company culture that encourages continuous learning and employee engagement, which is key to driving innovation in our engineering teams.

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What is the company culture like for the VP, Senior Product Engineer Leader at Synchrony?

The company culture for the VP, Senior Product Engineer Leader at Synchrony is inclusive and diverse, where every voice is valued. You will join a team that emphasizes collaboration and community, greatly enhanced by our various Diversity Networks. This enriching environment not only fosters individual growth but also nurtures collective success, aligning with Synchrony’s dedication to making impactful contributions in financial services.

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Common Interview Questions for VP, Sr Product Engineer Leader
Can you describe your experience with Document Management and Imaging technologies?

When discussing your experience with Document Management and Imaging technologies, focus on specific projects or systems you've worked with. Highlight your understanding of how these technologies optimize business processes and any innovations or improvements you have implemented.

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How do you approach developing a technical strategy that aligns with organizational goals?

To effectively answer this, outline your process: assess company objectives, identify key technology trends, and collaborate with stakeholders. Discuss how you ensure the strategy is actionable and measurable, and how you engage your engineering teams in the implementation of that strategy.

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What leadership style do you believe is most effective in managing engineering teams?

Discuss your adaptive leadership style, emphasizing collaboration, empowerment, and clear communication. Provide examples of how you have successfully managed teams through change, ensuring alignment with business goals while fostering individual growth.

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How do you stay current with technology trends and regulations relevant to your role?

Share your methods for staying informed, such as following industry publications, attending conferences, participating in relevant networks, or engaging with thought leaders. Explain how this knowledge influences your decision-making in engineering processes.

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Describe a complex problem you encountered in your engineering leadership role and how you resolved it.

When answering this question, use the STAR method: discuss the Situation, Task, Action, and Result. Choose a situation that showcases your problem-solving skills and your ability to lead a team through a challenge to a successful resolution.

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How would you ensure that your engineering team adheres to data privacy standards?

Address this by talking about establishing clear protocols and providing training. Stress the importance of creating a culture of compliance, wherein team members understand the significance of data privacy and are encouraged to ask questions and discuss concerns openly.

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Can you give an example of how you’ve collaborated with business partners to identify improvements?

Provide a real example where your cross-functional collaboration resulted in significant improvements. Discuss the steps taken to foster collaboration, the feedback involved, and the outcome of those solutions implemented.

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What motivates you to lead engineering teams in the tech industry?

Share your passion for technology and innovation. Speak about how leading teams not only helps you stay at the cutting edge of developments but also inspires you to empower others and drive breakthroughs that impact the business positively.

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How do you measure the success of engineering initiatives in your teams?

Discuss key performance indicators and feedback mechanisms you have used in the past to assess the effectiveness of engineering initiatives. Emphasize your focus on continuous improvement and how you adapt strategies based on performance data.

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What do you think is the future of Document Management and Imaging technologies?

Share your thoughts on emerging trends, such as increased automation and AI integration. Discuss how you foresee these changes impacting business processes and how you plan to steer your teams to leverage these advancements for Synchrony’s success.

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Full-time, hybrid
DATE POSTED
April 10, 2025

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